Partner profile

Protiviti
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Protiviti is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Milano, Italy, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.42 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Milano, Milan, Italy
- Legal entity
- Protiviti
- Website
- www.protiviti.com
- Finder contact
- luca.risi@protiviti.it
- ServiceNow Store
- 1 offering
- Offices
- Amsterdam (The Netherlands), Frankfurt am Main (Germany), Gurugram (India), London (United Kingdom), Menlo Park (United States), Milan (Italy), Paris (France), Zurich (Switzerland)
- Industries served
- Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About Protiviti
As written by the partner in its Partner Finder record.
Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through its network of more than 85 offices in over 25 countries. Named to the 2021 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60% of Fortune 1000 and 35% of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index. Our values: Innovation, Inclusion, Integrity.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 16 | Best for App Engine |
| ITSM Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 4.86 | 8 | Best for ITSM Standard |
| Risk, Resilience, Sustainability | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.33 | 30 | Best for Risk, Resilience, Sustainability |
| Strategic Portfolio Management Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 4.57 | 8 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at Protiviti hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 16 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 2 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 8 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 3 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 3 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 8 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 8 | |
| Employee Center Accreditation | 8 | |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 2 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 2 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 7 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 2 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 5 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 8 |
| Third-party Risk Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 39 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 7 | |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 5 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 73 sales, 108 presales, 82 delivery.
Where Protiviti operates
How to read it. Rows are grouped by the ServiceNow program in which Protiviti declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Menlo Park (United States) |
| Asia Pacific & Japan | Australia, India, Japan, South Korea, New Zealand | Gurugram (India) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Zurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Milan (Italy), Amsterdam (The Netherlands) |
| Reseller | ||
| Americas | United States | Menlo Park (United States) |
| EMEA | Switzerland, Germany, France, United Kingdom, Italy, The Netherlands | Zurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Milan (Italy), Amsterdam (The Netherlands) |
| Service Provider | ||
| EMEA | Germany, Italy | Frankfurt am Main (Germany), Milan (Italy) |
Store offerings
- Accelerator for SOX and Internal Audit · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Protiviti appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 132 | 419 |
| Consulting & Implementation · country · ams / united states | 132 | 419 |
| Consulting & Implementation · country · apj / australia | 119 | 419 |
| Consulting & Implementation · country · apj / india | 39 | 69 |
| Consulting & Implementation · country · apj / japan | 119 | 419 |
| Consulting & Implementation · country · apj / korea | 119 | 419 |
| Consulting & Implementation · country · apj / new zealand | 119 | 419 |
| Consulting & Implementation · country · emea / austria | 40 | 420 |
| Consulting & Implementation · country · emea / belgium | 40 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 40 | 420 |
| Consulting & Implementation · country · emea / croatia | 40 | 419 |
| Consulting & Implementation · country · emea / czech republic | 40 | 420 |
| Consulting & Implementation · country · emea / denmark | 40 | 420 |
| Consulting & Implementation · country · emea / finland | 40 | 420 |
| Consulting & Implementation · country · emea / france | 40 | 419 |
| Consulting & Implementation · country · emea / germany | 40 | 420 |
| Consulting & Implementation · country · emea / greece | 40 | 420 |
| Consulting & Implementation · country · emea / hungary | 40 | 420 |
| Consulting & Implementation · country · emea / ireland | 40 | 419 |
| Consulting & Implementation · country · emea / italy | 40 | 420 |
| Consulting & Implementation · country · emea / lithuania | 40 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 40 | 420 |
| Consulting & Implementation · country · emea / netherlands | 40 | 420 |
| Consulting & Implementation · country · emea / norway | 40 | 420 |
| Consulting & Implementation · country · emea / poland | 40 | 420 |
| Consulting & Implementation · country · emea / portugal | 40 | 420 |
| Consulting & Implementation · country · emea / romania | 40 | 419 |
| Consulting & Implementation · country · emea / slovakia | 40 | 420 |
| Consulting & Implementation · country · emea / slovenia | 40 | 420 |
| Consulting & Implementation · country · emea / spain | 40 | 420 |
| Consulting & Implementation · country · emea / sweden | 40 | 419 |
| Consulting & Implementation · country · emea / switzerland | 40 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 40 | 420 |
| Consulting & Implementation · product line · app engine | 117 | 391 |
| Consulting & Implementation · product line · business continuity management | 26 | 103 |
| Consulting & Implementation · product line · customer service management | 117 | 300 |
| Consulting & Implementation · product line · financial services operations | 59 | 129 |
| Consulting & Implementation · product line · hardware asset management | 91 | 286 |
| Consulting & Implementation · product line · human resources | 147 | 275 |
| Consulting & Implementation · product line · it service management standard | 75 | 174 |
| Consulting & Implementation · product line · moveworks | 59 | 86 |
| Consulting & Implementation · product line · now assist creator | 104 | 247 |
| Consulting & Implementation · product line · now assist csm | 107 | 200 |
| Consulting & Implementation · product line · now assist itsm | 66 | 267 |
| Consulting & Implementation · product line · operational technology management | 36 | 89 |
| Consulting & Implementation · product line · risk resilience sustainability | 26 | 189 |
| Consulting & Implementation · product line · security incident response | 17 | 218 |
| Consulting & Implementation · product line · software asset management | 89 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 29 | 302 |
| Consulting & Implementation · product line · third party risk management | 27 | 113 |
| Consulting & Implementation · product line · vulnerability response | 21 | 215 |
| Consulting & Implementation · product line · workplace service delivery | 58 | 120 |
| Consulting & Implementation · region · all | 80 | 1569 |
| Consulting & Implementation · region · ams | 132 | 420 |
| Consulting & Implementation · region · apj | 119 | 419 |
| Consulting & Implementation · region · emea | 40 | 420 |
| Reseller · country · ams / united states | 69 | 212 |
| Reseller · country · emea / france | 26 | 48 |
| Reseller · country · emea / germany | 36 | 94 |
| Reseller · country · emea / italy | 17 | 37 |
| Reseller · country · emea / netherlands | 28 | 58 |
| Reseller · country · emea / switzerland | 37 | 76 |
| Reseller · country · emea / united kingdom | 42 | 109 |
| Reseller · region · all | 88 | 1198 |
| Reseller · region · ams | 75 | 235 |
| Reseller · region · emea | 54 | 200 |
| Service Provider · country · emea / germany | 35 | 48 |
| Service Provider · country · emea / italy | 27 | 32 |
| Service Provider · region · all | 170 | 614 |
| Service Provider · region · emea | 61 | 103 |
Questions about Protiviti
- What is Protiviti's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Protiviti is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Milano, Italy, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.42 out of 5.
- What is Protiviti best at on ServiceNow?
- Protiviti holds Product Line Achievements in App Engine, ITSM Standard, Risk, Resilience, Sustainability, Strategic Portfolio Management Standard.
- Where does Protiviti operate?
- The Finder lists coverage in 37 countries with offices in Amsterdam (The Netherlands), Frankfurt am Main (Germany), Gurugram (India), London (United Kingdom), Menlo Park (United States), Milan (Italy), Paris (France), Zurich (Switzerland).