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Partner profile

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Protiviti

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Protiviti is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Milano, Italy, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.42 out of 5.

Partner Score
102.8
ServiceNow's ranking value, higher is better
Customer satisfaction
4.42 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
4
0 Validated Practices
Certified people
141
across 18 product lines
Architects
0 · 4
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
80 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Premier
Service Provider
Registered
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Milano, Milan, Italy
Legal entity
Protiviti
Website
www.protiviti.com
Finder contact
luca.risi@protiviti.it
ServiceNow Store
1 offering
Offices
Amsterdam (The Netherlands), Frankfurt am Main (Germany), Gurugram (India), London (United Kingdom), Menlo Park (United States), Milan (Italy), Paris (France), Zurich (Switzerland)
Industries served
Education, Energy and Utilities, Financial Services, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About Protiviti

As written by the partner in its Partner Finder record.

Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through its network of more than 85 offices in over 25 countries. Named to the 2021 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60% of Fortune 1000 and 35% of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index. Our values: Innovation, Inclusion, Integrity.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
App Engine —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 25.0016 Best for App Engine
ITSM Standard —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 74.868 Best for ITSM Standard
Risk, Resilience, Sustainability —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 34.3330 Best for Risk, Resilience, Sustainability
Strategic Portfolio Management Standard —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 74.578 Best for Strategic Portfolio Management Standard

Certifications

How to read it. People is how many staff at Protiviti hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)16
Business Continuity ManagementMicro-Certification - Business Continuity Management2
Customer Service Management (CSM)Suite Certification - CSM Professional8
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional3
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)1
Human Resources (HR)Suite Certification - HR Professional3
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))8
Certified Implementation Specialist – IT Service Management (CIS-ITSM)8
Employee Center Accreditation8
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation2
Moveworks Platform Implementation for Engineers Delivery Accreditation2
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite7
Operational Technology ManagementDelivery Accreditation - Operational Technology2
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)5
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)3
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)8
Third-party Risk ManagementCertified Implementation Specialist – Risk and Compliance (CIS-RC)39
Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM)7
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)5
Workplace Service DeliverySuite Certification - Workplace Service Delivery2

Accredited people: 73 sales, 108 presales, 82 delivery.

Where Protiviti operates

How to read it. Rows are grouped by the ServiceNow program in which Protiviti declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesMenlo Park (United States)
Asia Pacific & JapanAustralia, India, Japan, South Korea, New ZealandGurugram (India)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaZurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Milan (Italy), Amsterdam (The Netherlands)
Reseller
AmericasUnited StatesMenlo Park (United States)
EMEASwitzerland, Germany, France, United Kingdom, Italy, The NetherlandsZurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Milan (Italy), Amsterdam (The Netherlands)
Service Provider
EMEAGermany, ItalyFrankfurt am Main (Germany), Milan (Italy)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Protiviti appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada132419
Consulting & Implementation · country · ams / united states132419
Consulting & Implementation · country · apj / australia119419
Consulting & Implementation · country · apj / india3969
Consulting & Implementation · country · apj / japan119419
Consulting & Implementation · country · apj / korea119419
Consulting & Implementation · country · apj / new zealand119419
Consulting & Implementation · country · emea / austria40420
Consulting & Implementation · country · emea / belgium40420
Consulting & Implementation · country · emea / bulgaria40420
Consulting & Implementation · country · emea / croatia40419
Consulting & Implementation · country · emea / czech republic40420
Consulting & Implementation · country · emea / denmark40420
Consulting & Implementation · country · emea / finland40420
Consulting & Implementation · country · emea / france40419
Consulting & Implementation · country · emea / germany40420
Consulting & Implementation · country · emea / greece40420
Consulting & Implementation · country · emea / hungary40420
Consulting & Implementation · country · emea / ireland40419
Consulting & Implementation · country · emea / italy40420
Consulting & Implementation · country · emea / lithuania40419
Consulting & Implementation · country · emea / luxembourg40420
Consulting & Implementation · country · emea / netherlands40420
Consulting & Implementation · country · emea / norway40420
Consulting & Implementation · country · emea / poland40420
Consulting & Implementation · country · emea / portugal40420
Consulting & Implementation · country · emea / romania40419
Consulting & Implementation · country · emea / slovakia40420
Consulting & Implementation · country · emea / slovenia40420
Consulting & Implementation · country · emea / spain40420
Consulting & Implementation · country · emea / sweden40419
Consulting & Implementation · country · emea / switzerland40420
Consulting & Implementation · country · emea / united kingdom40420
Consulting & Implementation · product line · app engine117391
Consulting & Implementation · product line · business continuity management26103
Consulting & Implementation · product line · customer service management117300
Consulting & Implementation · product line · financial services operations59129
Consulting & Implementation · product line · hardware asset management91286
Consulting & Implementation · product line · human resources147275
Consulting & Implementation · product line · it service management standard75174
Consulting & Implementation · product line · moveworks5986
Consulting & Implementation · product line · now assist creator104247
Consulting & Implementation · product line · now assist csm107200
Consulting & Implementation · product line · now assist itsm66267
Consulting & Implementation · product line · operational technology management3689
Consulting & Implementation · product line · risk resilience sustainability26189
Consulting & Implementation · product line · security incident response17218
Consulting & Implementation · product line · software asset management89275
Consulting & Implementation · product line · strategic portfolio management standard29302
Consulting & Implementation · product line · third party risk management27113
Consulting & Implementation · product line · vulnerability response21215
Consulting & Implementation · product line · workplace service delivery58120
Consulting & Implementation · region · all801569
Consulting & Implementation · region · ams132420
Consulting & Implementation · region · apj119419
Consulting & Implementation · region · emea40420
Reseller · country · ams / united states69212
Reseller · country · emea / france2648
Reseller · country · emea / germany3694
Reseller · country · emea / italy1737
Reseller · country · emea / netherlands2858
Reseller · country · emea / switzerland3776
Reseller · country · emea / united kingdom42109
Reseller · region · all881198
Reseller · region · ams75235
Reseller · region · emea54200
Service Provider · country · emea / germany3548
Service Provider · country · emea / italy2732
Service Provider · region · all170614
Service Provider · region · emea61103

Questions about Protiviti

What is Protiviti's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Protiviti is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Registered), headquartered in Milano, Italy, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.42 out of 5.
What is Protiviti best at on ServiceNow?
Protiviti holds Product Line Achievements in App Engine, ITSM Standard, Risk, Resilience, Sustainability, Strategic Portfolio Management Standard.
Where does Protiviti operate?
The Finder lists coverage in 37 countries with offices in Amsterdam (The Netherlands), Frankfurt am Main (Germany), Gurugram (India), London (United Kingdom), Menlo Park (United States), Milan (Italy), Paris (France), Zurich (Switzerland).