RapDev

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters

Boston, Massachusetts, United States

Legal entity

RapDev.io

Website

rapdev.io

Finder contact

info@rapdev.io

ServiceNow Store

2 offerings, 2 apps, 9 integrations

Offices

Boston (United States)

Industries served

Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology

About RapDev

As written by the partner in its Partner Finder record.

RapDev is a ServiceNow Elite Partner helping organizations transform complex IT challenges into scalable, automated outcomes. Our engineering-led teams specialize in accelerating time-to-value across ServiceNow by embedding AI, workflow automation, and intelligent insights directly into your technology landscape. We partner with organizations to bring clarity and structure to complex environments, modernizing workflows across IT Service Management, IT Operations, Asset Management, and Strategic Portfolio Management. With proven accelerators, purpose-built integrations, and deep platform expertise, we enable teams to unlock speed, resilience, and measurable business outcomes. Whether it's building a trusted CMDB, scaling automation, or embedding AI through Now Assist and RapDev's Arlo AI Agents, we deliver the clarity and execution needed to move faster and achieve lasting results.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at RapDev hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 24 sales, 37 presales, 64 delivery.

Where RapDev operates

How to read it. Rows are grouped by the ServiceNow program in which RapDev declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Store offerings

• Lean Into DevOps · Technology Excellence
• Modern ServiceOps · Technology Excellence

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where RapDev appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.