Partner profile
Rococo Co.,Ltd.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Rococo Co.,Ltd. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Osaka, Japan, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.82 out of 5.
Partner Score
103.2
ServiceNow's ranking value, higher is better
Customer satisfaction
4.82 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
5
2 Validated Practices
Certified people
112
across 18 product lines
Architects
0 · 0
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
67 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
EliteService Provider
RegisteredBuild
not in programEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards
ServiceNow's Finder also records: APJ Product Expertise.
Company
- Headquarters
- Osaka, Japan
- Legal entity
- Rococo Co Ltd
- Website
- www.rococo.co.jp
- Finder contact
- info_sn@rococo.co.jp
- Offices
- Osaka (Japan)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology, Telco and Media
About Rococo Co.,Ltd.
As written by the partner in its Partner Finder record.
創業以来、お客様のIT活用のシーンにおけるシステム企画、運用設計の上流業務、実際の落とし込みの際のシステム開発や運用実務まで、複合的にITサポートを行っております。ServiceNowにおいてはサブスクリプション、導入におけるコンサルティング業務、導入時の構築や導入後の運用支援を行っております。またServiceNow以外では生体認証ソリューションのAuthシリーズや人事ソリューションを独自で手掛けており、お客様やその先にいるお客様のICT環境を支えるソリューションを提供しています。今後は自社で持っているソリューション同士を掛け合わせ、より価値のある提案を心がけて参ります。 2020年より人事領域に特化しISVプログラムもスタートさせ順次ソリューションを展開して参ります。
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | —No achievement in EMEA | VP Validated Practice in APJ | —No achievement in Global | 5 | 4.80 | 39 | Best for App Engine |
| Hardware Asset Management (HAM) | —No achievement in the Americas | —No achievement in EMEA | PLA Product Line Achievement in APJ | —No achievement in Global | 0 | n/p | 9 | Best for Hardware Asset Management |
| Human Resources (HR) | —No achievement in the Americas | —No achievement in EMEA | VP Validated Practice in APJ | —No achievement in Global | 3 | 4.67 | 6 | Best for Human Resources |
| ITSM Standard | —No achievement in the Americas | —No achievement in EMEA | PLA Product Line Achievement in APJ | —No achievement in Global | 3 | 5.00 | 5 | Best for ITSM Standard |
| Software Asset Management (SAM) | —No achievement in the Americas | —No achievement in EMEA | PLA Product Line Achievement in APJ | —No achievement in Global | 0 | n/p | 8 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at Rococo Co.,Ltd. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 40 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 4 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 9 |
| Human Resources (HR) | Suite Certification - HR Professional | 7 |
| ITOM Visibility | Certified Implementation Specialist – Discovery (CIS-DISCO) | 1 |
| Certified Implementation Specialist – Service Mapping (CIS-SM) | 1 | |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 1 |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 6 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 5 | |
| Employee Center Accreditation | 6 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 2 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 2 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 3 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 8 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| Third-party Risk Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 | |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 2 |
Accredited people: 24 sales, 23 presales, 60 delivery.
Where Rococo Co.,Ltd. operates
How to read it. Rows are grouped by the ServiceNow program in which Rococo Co.,Ltd. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | Osaka (Japan) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Asia Pacific & Japan | Japan | Osaka (Japan) |
| Service Provider | ||
| Asia Pacific & Japan | Japan | Osaka (Japan) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Rococo Co.,Ltd. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 163 | 419 |
| Consulting & Implementation · country · ams / united states | 163 | 419 |
| Consulting & Implementation · country · apj / australia | 14 | 419 |
| Consulting & Implementation · country · apj / japan | 14 | 419 |
| Consulting & Implementation · country · apj / korea | 14 | 419 |
| Consulting & Implementation · country · apj / new zealand | 14 | 419 |
| Consulting & Implementation · country · emea / austria | 150 | 420 |
| Consulting & Implementation · country · emea / belgium | 150 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 150 | 420 |
| Consulting & Implementation · country · emea / croatia | 149 | 419 |
| Consulting & Implementation · country · emea / czech republic | 150 | 420 |
| Consulting & Implementation · country · emea / denmark | 150 | 420 |
| Consulting & Implementation · country · emea / finland | 150 | 420 |
| Consulting & Implementation · country · emea / france | 149 | 419 |
| Consulting & Implementation · country · emea / germany | 150 | 420 |
| Consulting & Implementation · country · emea / greece | 150 | 420 |
| Consulting & Implementation · country · emea / hungary | 150 | 420 |
| Consulting & Implementation · country · emea / ireland | 149 | 419 |
| Consulting & Implementation · country · emea / italy | 150 | 420 |
| Consulting & Implementation · country · emea / lithuania | 149 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 150 | 420 |
| Consulting & Implementation · country · emea / netherlands | 150 | 420 |
| Consulting & Implementation · country · emea / norway | 150 | 420 |
| Consulting & Implementation · country · emea / poland | 150 | 420 |
| Consulting & Implementation · country · emea / portugal | 150 | 420 |
| Consulting & Implementation · country · emea / romania | 149 | 419 |
| Consulting & Implementation · country · emea / slovakia | 150 | 420 |
| Consulting & Implementation · country · emea / slovenia | 150 | 420 |
| Consulting & Implementation · country · emea / spain | 150 | 420 |
| Consulting & Implementation · country · emea / sweden | 149 | 419 |
| Consulting & Implementation · country · emea / switzerland | 150 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 150 | 420 |
| Consulting & Implementation · product line · app engine | 16 | 391 |
| Consulting & Implementation · product line · customer service management | 119 | 300 |
| Consulting & Implementation · product line · field service management | 104 | 222 |
| Consulting & Implementation · product line · hardware asset management | 33 | 286 |
| Consulting & Implementation · product line · human resources | 16 | 275 |
| Consulting & Implementation · product line · it operations management visibility | 73 | 82 |
| Consulting & Implementation · product line · it service management pro | 91 | 118 |
| Consulting & Implementation · product line · it service management standard | 126 | 174 |
| Consulting & Implementation · product line · now assist creator | 17 | 247 |
| Consulting & Implementation · product line · now assist csm | 108 | 200 |
| Consulting & Implementation · product line · now assist hr | 45 | 184 |
| Consulting & Implementation · product line · now assist itsm | 127 | 267 |
| Consulting & Implementation · product line · security incident response | 116 | 218 |
| Consulting & Implementation · product line · software asset management | 32 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 100 | 302 |
| Consulting & Implementation · product line · third party risk management | 82 | 113 |
| Consulting & Implementation · product line · vulnerability response | 117 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 85 | 145 |
| Consulting & Implementation · region · all | 67 | 1569 |
| Consulting & Implementation · region · ams | 164 | 420 |
| Consulting & Implementation · region · apj | 14 | 419 |
| Consulting & Implementation · region · emea | 150 | 420 |
| Reseller · country · apj / japan | 22 | 45 |
| Reseller · region · all | 89 | 1198 |
| Reseller · region · apj | 36 | 126 |
| Service Provider · country · apj / japan | 28 | 36 |
| Service Provider · region · all | 176 | 614 |
| Service Provider · region · apj | 54 | 78 |
Questions about Rococo Co.,Ltd.
- What is Rococo Co.,Ltd.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Rococo Co.,Ltd. is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Osaka, Japan, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.82 out of 5.
- What is Rococo Co.,Ltd. best at on ServiceNow?
- ServiceNow has validated Rococo Co.,Ltd.'s practice in App Engine, Human Resources (HR).
- Where does Rococo Co.,Ltd. operate?
- The Finder lists coverage in 36 countries with offices in Osaka (Japan).