Partner profile
Servistio GmbH
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Servistio GmbH is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), headquartered in Munich, Germany, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 5.00 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Munich, Bavaria, Germany
- Legal entity
- Servistio GmbH
- Website
- servistio.com
- Finder contact
- info@servistio.com
- Offices
- Munich (Germany)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Service Provider, Technology, Telco and Media, Transportation and Logistics
About Servistio GmbH
As written by the partner in its Partner Finder record.
Servistio is your expert consulting company for CRM and HR-IT! We understand the business process side of things and are experienced experts in bringing this into value on the ServiceNow platform. Real subject matter expertise for the whole customer-, as well as the employee-lifecycle help us providing value for our customers. All our experts are located in Germany and Austria and have deep ServiceNow experience and knowhow, next to this expertise. Specialized Apps that bring real business value within our core domains, add to our portfolio.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 5.00 | 10 | Best for Customer Service Management |
Certifications
How to read it. People is how many staff at Servistio GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 12 |
| Business Continuity Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Micro-Certification - Business Continuity Management | 1 | |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 10 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 3 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 9 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 3 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 2 | |
| Employee Center Accreditation | 2 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 6 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 5 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 1 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
Accredited people: 17 sales, 20 presales, 17 delivery.
Where Servistio GmbH operates
How to read it. Rows are grouped by the ServiceNow program in which Servistio GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Munich (Germany) |
| Reseller | ||
| EMEA | Austria, Switzerland, Germany | Munich (Germany) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Servistio GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 629 | 918 |
| Build · region · ams | 629 | 918 |
| Build · region · apj | 628 | 918 |
| Build · region · emea | 628 | 918 |
| Consulting & Implementation · country · ams / canada | 253 | 419 |
| Consulting & Implementation · country · ams / united states | 253 | 419 |
| Consulting & Implementation · country · apj / australia | 152 | 419 |
| Consulting & Implementation · country · apj / japan | 152 | 419 |
| Consulting & Implementation · country · apj / korea | 152 | 419 |
| Consulting & Implementation · country · apj / new zealand | 152 | 419 |
| Consulting & Implementation · country · emea / austria | 65 | 420 |
| Consulting & Implementation · country · emea / belgium | 65 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 65 | 420 |
| Consulting & Implementation · country · emea / croatia | 64 | 419 |
| Consulting & Implementation · country · emea / czech republic | 65 | 420 |
| Consulting & Implementation · country · emea / denmark | 65 | 420 |
| Consulting & Implementation · country · emea / finland | 65 | 420 |
| Consulting & Implementation · country · emea / france | 64 | 419 |
| Consulting & Implementation · country · emea / germany | 65 | 420 |
| Consulting & Implementation · country · emea / greece | 65 | 420 |
| Consulting & Implementation · country · emea / hungary | 65 | 420 |
| Consulting & Implementation · country · emea / ireland | 64 | 419 |
| Consulting & Implementation · country · emea / italy | 65 | 420 |
| Consulting & Implementation · country · emea / lithuania | 64 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 65 | 420 |
| Consulting & Implementation · country · emea / netherlands | 65 | 420 |
| Consulting & Implementation · country · emea / norway | 65 | 420 |
| Consulting & Implementation · country · emea / poland | 65 | 420 |
| Consulting & Implementation · country · emea / portugal | 65 | 420 |
| Consulting & Implementation · country · emea / romania | 64 | 419 |
| Consulting & Implementation · country · emea / slovakia | 65 | 420 |
| Consulting & Implementation · country · emea / slovenia | 65 | 420 |
| Consulting & Implementation · country · emea / spain | 65 | 420 |
| Consulting & Implementation · country · emea / sweden | 64 | 419 |
| Consulting & Implementation · country · emea / switzerland | 65 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 65 | 420 |
| Consulting & Implementation · product line · app engine | 229 | 391 |
| Consulting & Implementation · product line · business continuity management | 92 | 103 |
| Consulting & Implementation · product line · customer service management | 48 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 104 | 140 |
| Consulting & Implementation · product line · field service management | 55 | 222 |
| Consulting & Implementation · product line · financial services operations | 97 | 129 |
| Consulting & Implementation · product line · healthcare and life sciences | 30 | 105 |
| Consulting & Implementation · product line · human resources | 107 | 275 |
| Consulting & Implementation · product line · it service management standard | 164 | 174 |
| Consulting & Implementation · product line · legal service delivery | 76 | 103 |
| Consulting & Implementation · product line · now assist creator | 176 | 247 |
| Consulting & Implementation · product line · now assist csm | 47 | 200 |
| Consulting & Implementation · product line · now assist hr | 90 | 184 |
| Consulting & Implementation · product line · now assist itsm | 235 | 267 |
| Consulting & Implementation · product line · public sector digital services | 83 | 109 |
| Consulting & Implementation · product line · strategic portfolio management standard | 193 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 22 | 89 |
| Consulting & Implementation · product line · workflow data fabric | 115 | 145 |
| Consulting & Implementation · region · all | 143 | 1569 |
| Consulting & Implementation · region · ams | 254 | 420 |
| Consulting & Implementation · region · apj | 152 | 419 |
| Consulting & Implementation · region · emea | 65 | 420 |
| Reseller · country · emea / austria | 37 | 54 |
| Reseller · country · emea / germany | 56 | 94 |
| Reseller · country · emea / switzerland | 53 | 76 |
| Reseller · region · all | 172 | 1198 |
| Reseller · region · emea | 99 | 200 |
Questions about Servistio GmbH
- What is Servistio GmbH's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Servistio GmbH is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Premier), Reseller (Select), headquartered in Munich, Germany, with Product Line Achievements in 1 product line (1 Validated Practice) and a customer satisfaction score of 5.00 out of 5.
- What is Servistio GmbH best at on ServiceNow?
- ServiceNow has validated Servistio GmbH's practice in Customer Service Management (CSM).
- Where does Servistio GmbH operate?
- The Finder lists coverage in 36 countries with offices in Munich (Germany).