Partner profile

SoftwareONE AG
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
SoftwareONE AG is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Stans, Switzerland, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.49 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards

ServiceNow's Finder also records: AMS Product Expertise.
Company
- Headquarters
- Stans, Nidwalden, Switzerland
- Legal entity
- SoftwareONE AG
- Website
- www.softwareone.com
- Finder contact
- tracy.hanline@softwareone.com
- ServiceNow Store
- 2 offerings
- Offices
- Amsterdam (The Netherlands), Assago (Italy), Birkeroed (Denmark), Soeborg (Denmark), Cork (Ireland), Dubai (United Arab Emirates), High Wycombe (United Kingdom), London (United Kingdom), Kista (Sweden), Solna (Sweden), Kwun Tong (Hong Kong), Milwaukee (United States), Munich (Germany), Oslo (Norway), Prague (Czech Republic), Riyadh (Saudi Arabia), Saint-Ouen-sur-Seine (France), Singapore (Singapore), Stans (Switzerland), Sydney (Australia), Toronto (Canada), Vienna (Austria)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About SoftwareONE AG
As written by the partner in its Partner Finder record.
As a globally recognized ITAM powerhouse operating in 60 markets, SoftwareOne is a Leader in the Gartner Magic Quadrant™ for SAM Managed Services for six consecutive years, with board positions on the FinOps Foundation and ITAM Forum. SoftwareOne drives efficiency and innovation with proven solutions that unlock the full potential of your technology investments. Following our acquisition of Beniva Consulting Group, an Elite partner, we've enhanced our ServiceNow offerings to provide dedicated, outcome-focused support. We specialize in building governance models and offering managed services to maintain trustworthy data while identifying areas of asset vulnerability and cost savings. We deliver end-to-end solutions that simplify and optimize critical functions, including: -AI Platform Management -SAM & HAM -ITOM Unlock the full potential of your ServiceNow platform with SoftwareOne as your partner. Let's build a foundation for lasting success!
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Hardware Asset Management (HAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 25 | Best for Hardware Asset Management |
| ITOM Visibility | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.20 | 1 | Best for ITOM Visibility |
| ITSM Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.75 | 1 | Best for ITSM Standard |
| Software Asset Management (SAM) | VP Validated Practice in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.67 | 51 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at SoftwareONE AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 10 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 25 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 1 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 1 | |
| ITSM Pro | Employee Center Accreditation | 2 |
| Micro-Certification – DevOps Change Velocity | 1 | |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 3 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 1 | |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 1 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 51 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
Accredited people: 90 sales, 76 presales, 88 delivery.
Where SoftwareONE AG operates
How to read it. Rows are grouped by the ServiceNow program in which SoftwareONE AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Toronto (Canada), Milwaukee (United States) |
| Asia Pacific & Japan | Australia, Hong Kong, Japan, South Korea, New Zealand, Singapore | Sydney (Australia), Kwun Tong (Hong Kong), Singapore (Singapore) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Kazakhstan, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, South Africa | Vienna (Austria), Stans (Switzerland), Prague (Czech Republic), Munich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Saint-Ouen-sur-Seine (France), High Wycombe (United Kingdom), London (United Kingdom), Cork (Ireland), Assago (Italy), Amsterdam (The Netherlands), Oslo (Norway), Kista (Sweden), Solna (Sweden) |
| Reseller | ||
| Americas | Canada, Chile, Mexico, United States | Toronto (Canada), Milwaukee (United States) |
| Asia Pacific & Japan | Australia, Hong Kong, India, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, Vietnam | Sydney (Australia), Kwun Tong (Hong Kong), Singapore (Singapore) |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Iceland, Italy, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South Africa | Dubai (United Arab Emirates), Vienna (Austria), Stans (Switzerland), Prague (Czech Republic), Munich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Saint-Ouen-sur-Seine (France), High Wycombe (United Kingdom), London (United Kingdom), Cork (Ireland), Assago (Italy), Amsterdam (The Netherlands), Oslo (Norway), Riyadh (Saudi Arabia), Kista (Sweden), Solna (Sweden) |
| Service Provider | ||
| Americas | United States | Milwaukee (United States) |
| Asia Pacific & Japan | Australia, New Zealand | Sydney (Australia) |
| EMEA | Germany, Denmark, Finland, Norway, Sweden | Munich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Oslo (Norway), Kista (Sweden), Solna (Sweden) |
Store offerings
- Application Rationalization Results Accelerator · Technology Excellence
- Software Optimization · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where SoftwareONE AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 797 | 918 |
| Build · region · ams | 797 | 918 |
| Build · region · apj | 796 | 918 |
| Build · region · emea | 796 | 918 |
| Consulting & Implementation · country · ams / canada | 35 | 419 |
| Consulting & Implementation · country · ams / united states | 35 | 419 |
| Consulting & Implementation · country · apj / australia | 131 | 419 |
| Consulting & Implementation · country · apj / hong kong | 17 | 23 |
| Consulting & Implementation · country · apj / japan | 131 | 419 |
| Consulting & Implementation · country · apj / korea | 131 | 419 |
| Consulting & Implementation · country · apj / new zealand | 131 | 419 |
| Consulting & Implementation · country · apj / singapore | 32 | 42 |
| Consulting & Implementation · country · emea / austria | 41 | 420 |
| Consulting & Implementation · country · emea / belgium | 41 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 41 | 420 |
| Consulting & Implementation · country · emea / croatia | 41 | 419 |
| Consulting & Implementation · country · emea / czech republic | 41 | 420 |
| Consulting & Implementation · country · emea / denmark | 41 | 420 |
| Consulting & Implementation · country · emea / finland | 41 | 420 |
| Consulting & Implementation · country · emea / france | 41 | 419 |
| Consulting & Implementation · country · emea / germany | 41 | 420 |
| Consulting & Implementation · country · emea / greece | 41 | 420 |
| Consulting & Implementation · country · emea / hungary | 41 | 420 |
| Consulting & Implementation · country · emea / ireland | 41 | 419 |
| Consulting & Implementation · country · emea / italy | 41 | 420 |
| Consulting & Implementation · country · emea / kazakhstan | 3 | 3 |
| Consulting & Implementation · country · emea / lithuania | 41 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 41 | 420 |
| Consulting & Implementation · country · emea / netherlands | 41 | 420 |
| Consulting & Implementation · country · emea / norway | 41 | 420 |
| Consulting & Implementation · country · emea / poland | 41 | 420 |
| Consulting & Implementation · country · emea / portugal | 41 | 420 |
| Consulting & Implementation · country · emea / romania | 41 | 419 |
| Consulting & Implementation · country · emea / slovakia | 41 | 420 |
| Consulting & Implementation · country · emea / slovenia | 41 | 420 |
| Consulting & Implementation · country · emea / south africa | 11 | 21 |
| Consulting & Implementation · country · emea / spain | 41 | 420 |
| Consulting & Implementation · country · emea / sweden | 41 | 419 |
| Consulting & Implementation · country · emea / switzerland | 41 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 41 | 420 |
| Consulting & Implementation · product line · app engine | 126 | 391 |
| Consulting & Implementation · product line · cloud cost management | 14 | 47 |
| Consulting & Implementation · product line · enterprise architecture | 61 | 140 |
| Consulting & Implementation · product line · hardware asset management | 9 | 286 |
| Consulting & Implementation · product line · it operations management visibility | 33 | 82 |
| Consulting & Implementation · product line · it service management pro | 68 | 118 |
| Consulting & Implementation · product line · it service management standard | 45 | 174 |
| Consulting & Implementation · product line · now assist itsm | 80 | 267 |
| Consulting & Implementation · product line · risk resilience sustainability | 100 | 189 |
| Consulting & Implementation · product line · software asset management | 1 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 106 | 302 |
| Consulting & Implementation · product line · workflow data fabric | 27 | 145 |
| Consulting & Implementation · region · all | 46 | 1569 |
| Consulting & Implementation · region · ams | 35 | 420 |
| Consulting & Implementation · region · apj | 131 | 419 |
| Consulting & Implementation · region · emea | 41 | 420 |
| Reseller · country · ams / canada | 29 | 105 |
| Reseller · country · ams / chile | 8 | 21 |
| Reseller · country · ams / mexico | 10 | 35 |
| Reseller · country · ams / united states | 34 | 212 |
| Reseller · country · apj / australia | 16 | 53 |
| Reseller · country · apj / hong kong | 13 | 22 |
| Reseller · country · apj / india | 14 | 59 |
| Reseller · country · apj / japan | 16 | 45 |
| Reseller · country · apj / korea | 11 | 17 |
| Reseller · country · apj / macau | 4 | 6 |
| Reseller · country · apj / malaysia | 14 | 30 |
| Reseller · country · apj / new zealand | 14 | 29 |
| Reseller · country · apj / philippines | 13 | 20 |
| Reseller · country · apj / singapore | 14 | 39 |
| Reseller · country · apj / thailand | 13 | 18 |
| Reseller · country · emea / austria | 8 | 54 |
| Reseller · country · emea / belgium | 8 | 51 |
| Reseller · country · emea / bulgaria | 3 | 15 |
| Reseller · country · emea / czech republic | 5 | 25 |
| Reseller · country · emea / denmark | 9 | 54 |
| Reseller · country · emea / finland | 7 | 40 |
| Reseller · country · emea / france | 8 | 48 |
| Reseller · country · emea / germany | 11 | 94 |
| Reseller · country · emea / greece | 4 | 23 |
| Reseller · country · emea / hungary | 3 | 22 |
| Reseller · country · emea / iceland | 3 | 11 |
| Reseller · country · emea / ireland | 7 | 60 |
| Reseller · country · emea / italy | 7 | 37 |
| Reseller · country · emea / kazakhstan | 2 | 3 |
| Reseller · country · emea / liechtenstein | 4 | 16 |
| Reseller · country · emea / lithuania | 4 | 12 |
| Reseller · country · emea / luxembourg | 7 | 35 |
| Reseller · country · emea / netherlands | 8 | 58 |
| Reseller · country · emea / norway | 7 | 37 |
| Reseller · country · emea / poland | 8 | 33 |
| Reseller · country · emea / portugal | 6 | 27 |
| Reseller · country · emea / romania | 5 | 20 |
| Reseller · country · emea / saudi arabia | 8 | 35 |
| Reseller · country · emea / slovakia | 3 | 13 |
| Reseller · country · emea / slovenia | 2 | 10 |
| Reseller · country · emea / south africa | 7 | 31 |
| Reseller · country · emea / spain | 9 | 40 |
| Reseller · country · emea / sweden | 9 | 49 |
| Reseller · country · emea / switzerland | 9 | 76 |
| Reseller · country · emea / united arab emirates | 8 | 33 |
| Reseller · country · emea / united kingdom | 10 | 109 |
| Reseller · region · all | 28 | 1198 |
| Reseller · region · ams | 36 | 235 |
| Reseller · region · apj | 25 | 126 |
| Reseller · region · emea | 13 | 200 |
| Service Provider · country · ams / united states | 70 | 128 |
| Service Provider · country · apj / australia | 29 | 29 |
| Service Provider · country · apj / new zealand | 20 | 20 |
| Service Provider · country · emea / denmark | 28 | 28 |
| Service Provider · country · emea / finland | 27 | 28 |
| Service Provider · country · emea / germany | 39 | 48 |
| Service Provider · country · emea / norway | 24 | 25 |
| Service Provider · country · emea / sweden | 30 | 31 |
| Service Provider · region · all | 172 | 614 |
| Service Provider · region · ams | 75 | 139 |
| Service Provider · region · apj | 74 | 78 |
| Service Provider · region · emea | 68 | 103 |
Questions about SoftwareONE AG
- What is SoftwareONE AG's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: SoftwareONE AG is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Stans, Switzerland, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.49 out of 5.
- What is SoftwareONE AG best at on ServiceNow?
- ServiceNow has validated SoftwareONE AG's practice in Hardware Asset Management (HAM), ITSM Standard, Software Asset Management (SAM).
- Where does SoftwareONE AG operate?
- The Finder lists coverage in 52 countries with offices in Amsterdam (The Netherlands), Assago (Italy), Birkeroed (Denmark), Soeborg (Denmark), Cork (Ireland), Dubai (United Arab Emirates), High Wycombe (United Kingdom), London (United Kingdom), Kista (Sweden), Solna (Sweden), Kwun Tong (Hong Kong), Milwaukee (United States), Munich (Germany), Oslo (Norway), Prague (Czech Republic), Riyadh (Saudi Arabia), Saint-Ouen-sur-Seine (France), Singapore (Singapore), Stans (Switzerland), Sydney (Australia), Toronto (Canada), Vienna (Austria).