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Partner profile

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SoftwareONE AG

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

SoftwareONE AG is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Stans, Switzerland, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.49 out of 5.

Partner Score
145.9
ServiceNow's ranking value, higher is better
Customer satisfaction
4.49 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
4
3 Validated Practices
Certified people
104
across 12 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
46 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Elite
Service Provider
Registered
Build
Registered

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Reseller Partner Award (EMEA, 2026) badge
Reseller Partner Award (EMEA, 2026)

ServiceNow's Finder also records: AMS Product Expertise.

Company

Headquarters
Stans, Nidwalden, Switzerland
Legal entity
SoftwareONE AG
Website
www.softwareone.com
Finder contact
tracy.hanline@softwareone.com
ServiceNow Store
2 offerings
Offices
Amsterdam (The Netherlands), Assago (Italy), Birkeroed (Denmark), Soeborg (Denmark), Cork (Ireland), Dubai (United Arab Emirates), High Wycombe (United Kingdom), London (United Kingdom), Kista (Sweden), Solna (Sweden), Kwun Tong (Hong Kong), Milwaukee (United States), Munich (Germany), Oslo (Norway), Prague (Czech Republic), Riyadh (Saudi Arabia), Saint-Ouen-sur-Seine (France), Singapore (Singapore), Stans (Switzerland), Sydney (Australia), Toronto (Canada), Vienna (Austria)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About SoftwareONE AG

As written by the partner in its Partner Finder record.

As a globally recognized ITAM powerhouse operating in 60 markets, SoftwareOne is a Leader in the Gartner Magic Quadrant™ for SAM Managed Services for six consecutive years, with board positions on the FinOps Foundation and ITAM Forum. SoftwareOne drives efficiency and innovation with proven solutions that unlock the full potential of your technology investments. Following our acquisition of Beniva Consulting Group, an Elite partner, we've enhanced our ServiceNow offerings to provide dedicated, outcome-focused support. We specialize in building governance models and offering managed services to maintain trustworthy data while identifying areas of asset vulnerability and cost savings. We deliver end-to-end solutions that simplify and optimize critical functions, including: -AI Platform Management -SAM & HAM -ITOM Unlock the full potential of your ServiceNow platform with SoftwareOne as your partner. Let's build a foundation for lasting success!

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Hardware Asset Management (HAM) VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 15.0025 Best for Hardware Asset Management
ITOM Visibility —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 54.201 Best for ITOM Visibility
ITSM Standard VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 44.751 Best for ITSM Standard
Software Asset Management (SAM) VP Validated Practice in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 64.6751 Best for Software Asset Management

Certifications

How to read it. People is how many staff at SoftwareONE AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)10
Cloud Cost ManagementCloud Cost Management Delivery Accreditation1
Enterprise ArchitectureEnterprise Architecture Implementation Delivery Accreditation1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)25
ITOM VisibilitySuite Certification - Data Foundations (CMDB and CSDM) Professional1
Suite Certification – IT Operations Management Visibility (ITOM Visibility)1
ITSM ProEmployee Center Accreditation2
Micro-Certification – DevOps Change Velocity1
Suite Certification - ITSM Professional1
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))3
Certified Implementation Specialist – IT Service Management (CIS-ITSM)1
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)1
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)51
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)3
Workflow Data FabricSuite Certification - Workflow Data Fabric1

Accredited people: 90 sales, 76 presales, 88 delivery.

Where SoftwareONE AG operates

How to read it. Rows are grouped by the ServiceNow program in which SoftwareONE AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesToronto (Canada), Milwaukee (United States)
Asia Pacific & JapanAustralia, Hong Kong, Japan, South Korea, New Zealand, SingaporeSydney (Australia), Kwun Tong (Hong Kong), Singapore (Singapore)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Kazakhstan, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, South AfricaVienna (Austria), Stans (Switzerland), Prague (Czech Republic), Munich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Saint-Ouen-sur-Seine (France), High Wycombe (United Kingdom), London (United Kingdom), Cork (Ireland), Assago (Italy), Amsterdam (The Netherlands), Oslo (Norway), Kista (Sweden), Solna (Sweden)
Reseller
AmericasCanada, Chile, Mexico, United StatesToronto (Canada), Milwaukee (United States)
Asia Pacific & JapanAustralia, Hong Kong, India, Japan, South Korea, Macau, Malaysia, New Zealand, Philippines, Singapore, Thailand, VietnamSydney (Australia), Kwun Tong (Hong Kong), Singapore (Singapore)
EMEAUnited Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Iceland, Italy, Kazakhstan, Liechtenstein, Lithuania, Luxembourg, Latvia, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia, South AfricaDubai (United Arab Emirates), Vienna (Austria), Stans (Switzerland), Prague (Czech Republic), Munich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Saint-Ouen-sur-Seine (France), High Wycombe (United Kingdom), London (United Kingdom), Cork (Ireland), Assago (Italy), Amsterdam (The Netherlands), Oslo (Norway), Riyadh (Saudi Arabia), Kista (Sweden), Solna (Sweden)
Service Provider
AmericasUnited StatesMilwaukee (United States)
Asia Pacific & JapanAustralia, New ZealandSydney (Australia)
EMEAGermany, Denmark, Finland, Norway, SwedenMunich (Germany), Birkeroed (Denmark), Soeborg (Denmark), Oslo (Norway), Kista (Sweden), Solna (Sweden)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where SoftwareONE AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all797918
Build · region · ams797918
Build · region · apj796918
Build · region · emea796918
Consulting & Implementation · country · ams / canada35419
Consulting & Implementation · country · ams / united states35419
Consulting & Implementation · country · apj / australia131419
Consulting & Implementation · country · apj / hong kong1723
Consulting & Implementation · country · apj / japan131419
Consulting & Implementation · country · apj / korea131419
Consulting & Implementation · country · apj / new zealand131419
Consulting & Implementation · country · apj / singapore3242
Consulting & Implementation · country · emea / austria41420
Consulting & Implementation · country · emea / belgium41420
Consulting & Implementation · country · emea / bulgaria41420
Consulting & Implementation · country · emea / croatia41419
Consulting & Implementation · country · emea / czech republic41420
Consulting & Implementation · country · emea / denmark41420
Consulting & Implementation · country · emea / finland41420
Consulting & Implementation · country · emea / france41419
Consulting & Implementation · country · emea / germany41420
Consulting & Implementation · country · emea / greece41420
Consulting & Implementation · country · emea / hungary41420
Consulting & Implementation · country · emea / ireland41419
Consulting & Implementation · country · emea / italy41420
Consulting & Implementation · country · emea / kazakhstan33
Consulting & Implementation · country · emea / lithuania41419
Consulting & Implementation · country · emea / luxembourg41420
Consulting & Implementation · country · emea / netherlands41420
Consulting & Implementation · country · emea / norway41420
Consulting & Implementation · country · emea / poland41420
Consulting & Implementation · country · emea / portugal41420
Consulting & Implementation · country · emea / romania41419
Consulting & Implementation · country · emea / slovakia41420
Consulting & Implementation · country · emea / slovenia41420
Consulting & Implementation · country · emea / south africa1121
Consulting & Implementation · country · emea / spain41420
Consulting & Implementation · country · emea / sweden41419
Consulting & Implementation · country · emea / switzerland41420
Consulting & Implementation · country · emea / united kingdom41420
Consulting & Implementation · product line · app engine126391
Consulting & Implementation · product line · cloud cost management1447
Consulting & Implementation · product line · enterprise architecture61140
Consulting & Implementation · product line · hardware asset management9286
Consulting & Implementation · product line · it operations management visibility3382
Consulting & Implementation · product line · it service management pro68118
Consulting & Implementation · product line · it service management standard45174
Consulting & Implementation · product line · now assist itsm80267
Consulting & Implementation · product line · risk resilience sustainability100189
Consulting & Implementation · product line · software asset management1275
Consulting & Implementation · product line · strategic portfolio management standard106302
Consulting & Implementation · product line · workflow data fabric27145
Consulting & Implementation · region · all461569
Consulting & Implementation · region · ams35420
Consulting & Implementation · region · apj131419
Consulting & Implementation · region · emea41420
Reseller · country · ams / canada29105
Reseller · country · ams / chile821
Reseller · country · ams / mexico1035
Reseller · country · ams / united states34212
Reseller · country · apj / australia1653
Reseller · country · apj / hong kong1322
Reseller · country · apj / india1459
Reseller · country · apj / japan1645
Reseller · country · apj / korea1117
Reseller · country · apj / macau46
Reseller · country · apj / malaysia1430
Reseller · country · apj / new zealand1429
Reseller · country · apj / philippines1320
Reseller · country · apj / singapore1439
Reseller · country · apj / thailand1318
Reseller · country · emea / austria854
Reseller · country · emea / belgium851
Reseller · country · emea / bulgaria315
Reseller · country · emea / czech republic525
Reseller · country · emea / denmark954
Reseller · country · emea / finland740
Reseller · country · emea / france848
Reseller · country · emea / germany1194
Reseller · country · emea / greece423
Reseller · country · emea / hungary322
Reseller · country · emea / iceland311
Reseller · country · emea / ireland760
Reseller · country · emea / italy737
Reseller · country · emea / kazakhstan23
Reseller · country · emea / liechtenstein416
Reseller · country · emea / lithuania412
Reseller · country · emea / luxembourg735
Reseller · country · emea / netherlands858
Reseller · country · emea / norway737
Reseller · country · emea / poland833
Reseller · country · emea / portugal627
Reseller · country · emea / romania520
Reseller · country · emea / saudi arabia835
Reseller · country · emea / slovakia313
Reseller · country · emea / slovenia210
Reseller · country · emea / south africa731
Reseller · country · emea / spain940
Reseller · country · emea / sweden949
Reseller · country · emea / switzerland976
Reseller · country · emea / united arab emirates833
Reseller · country · emea / united kingdom10109
Reseller · region · all281198
Reseller · region · ams36235
Reseller · region · apj25126
Reseller · region · emea13200
Service Provider · country · ams / united states70128
Service Provider · country · apj / australia2929
Service Provider · country · apj / new zealand2020
Service Provider · country · emea / denmark2828
Service Provider · country · emea / finland2728
Service Provider · country · emea / germany3948
Service Provider · country · emea / norway2425
Service Provider · country · emea / sweden3031
Service Provider · region · all172614
Service Provider · region · ams75139
Service Provider · region · apj7478
Service Provider · region · emea68103

Questions about SoftwareONE AG

What is SoftwareONE AG's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: SoftwareONE AG is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Stans, Switzerland, with Product Line Achievements in 4 product lines (3 Validated Practices) and a customer satisfaction score of 4.49 out of 5.
What is SoftwareONE AG best at on ServiceNow?
ServiceNow has validated SoftwareONE AG's practice in Hardware Asset Management (HAM), ITSM Standard, Software Asset Management (SAM).
Where does SoftwareONE AG operate?
The Finder lists coverage in 52 countries with offices in Amsterdam (The Netherlands), Assago (Italy), Birkeroed (Denmark), Soeborg (Denmark), Cork (Ireland), Dubai (United Arab Emirates), High Wycombe (United Kingdom), London (United Kingdom), Kista (Sweden), Solna (Sweden), Kwun Tong (Hong Kong), Milwaukee (United States), Munich (Germany), Oslo (Norway), Prague (Czech Republic), Riyadh (Saudi Arabia), Saint-Ouen-sur-Seine (France), Singapore (Singapore), Stans (Switzerland), Sydney (Australia), Toronto (Canada), Vienna (Austria).