Partner profile
SPOC S.A.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
SPOC S.A. is a Premier ServiceNow partner for Build and Consulting & Implementation and Reseller, headquartered in Poznań, Poland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.72 out of 5.
Partner Score
94.2
ServiceNow's ranking value, higher is better
Customer satisfaction
4.72 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
1
0 Validated Practices
Certified people
294
across 29 product lines
Architects
1 · 4
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
152 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
PremierReseller
PremierService Provider
not in programBuild
PremierEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Poznań, Wielkopolskie, Poland
- Legal entity
- SPOC S.A.
- Website
- www.spoc.eu/
- Finder contact
- hello@spoc.eu
- Offices
- Contern (Luxembourg), Poznan (Poland), Poznań (Poland)
- Industries served
- Education, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Technology
About SPOC S.A.
As written by the partner in its Partner Finder record.
For 15+ years, enterprise and institutional clients across Europe have maximized ROI from ServiceNow through SPOC's combination of strategic advisory and technical implementation, always together, never one without the other. The result is measurable business outcomes, built on workflows, data, AI agents, and governance. Headquartered in Poznań, Poland, SPOC has a team of 80+ experts, including certified consultants, auditors, and technology advisors, supporting clients across ITSM, GRC, SecOps, HRSD, SPM, CRM, CMDB+, and AI & Automation. With 300+ projects delivered, SPOC builds scalable, upgrade-ready platforms and embeds AI and automation from the start. As the first ServiceNow Authorized Training Partner in Poland, SPOC also trains customer teams across the CEE region. Ready to put the Now Platform to work? Get in touch.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| ITSM Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.70 | 16 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at SPOC S.A. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 53 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 2 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 16 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 1 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 6 |
| Human Resources (HR) | Suite Certification - HR Professional | 9 |
| ITOM Health | Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 2 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 4 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 2 | |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 28 |
| Employee Center Accreditation | 27 | |
| Micro-Certification – DevOps Change Velocity | 11 | |
| Suite Certification - ITSM Professional | 12 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 17 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 8 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 2 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 6 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 12 |
| Retail Service Management | Retail Delivery Accreditation | 2 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 8 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 7 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 10 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 30 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 2 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 3 |
Accredited people: 51 sales, 45 presales, 70 delivery.
Where SPOC S.A. operates
How to read it. Rows are grouped by the ServiceNow program in which SPOC S.A. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Contern (Luxembourg), Poznan (Poland), Poznań (Poland) |
| Reseller | ||
| EMEA | Belgium, Switzerland, Denmark, Estonia, United Kingdom, Lithuania, Luxembourg, Latvia, The Netherlands, Poland, Sweden | Contern (Luxembourg), Poznan (Poland), Poznań (Poland) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where SPOC S.A. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 133 | 918 |
| Build · region · ams | 110 | 918 |
| Build · region · apj | 100 | 918 |
| Build · region · emea | 110 | 918 |
| Consulting & Implementation · country · ams / canada | 190 | 419 |
| Consulting & Implementation · country · ams / united states | 190 | 419 |
| Consulting & Implementation · country · apj / australia | 227 | 419 |
| Consulting & Implementation · country · apj / japan | 227 | 419 |
| Consulting & Implementation · country · apj / korea | 227 | 419 |
| Consulting & Implementation · country · apj / new zealand | 227 | 419 |
| Consulting & Implementation · country · emea / austria | 66 | 420 |
| Consulting & Implementation · country · emea / belgium | 66 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 66 | 420 |
| Consulting & Implementation · country · emea / croatia | 65 | 419 |
| Consulting & Implementation · country · emea / czech republic | 66 | 420 |
| Consulting & Implementation · country · emea / denmark | 66 | 420 |
| Consulting & Implementation · country · emea / finland | 66 | 420 |
| Consulting & Implementation · country · emea / france | 65 | 419 |
| Consulting & Implementation · country · emea / germany | 66 | 420 |
| Consulting & Implementation · country · emea / greece | 66 | 420 |
| Consulting & Implementation · country · emea / hungary | 66 | 420 |
| Consulting & Implementation · country · emea / ireland | 65 | 419 |
| Consulting & Implementation · country · emea / italy | 66 | 420 |
| Consulting & Implementation · country · emea / lithuania | 65 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 66 | 420 |
| Consulting & Implementation · country · emea / netherlands | 66 | 420 |
| Consulting & Implementation · country · emea / norway | 66 | 420 |
| Consulting & Implementation · country · emea / poland | 66 | 420 |
| Consulting & Implementation · country · emea / portugal | 66 | 420 |
| Consulting & Implementation · country · emea / romania | 65 | 419 |
| Consulting & Implementation · country · emea / slovakia | 66 | 420 |
| Consulting & Implementation · country · emea / slovenia | 66 | 420 |
| Consulting & Implementation · country · emea / spain | 66 | 420 |
| Consulting & Implementation · country · emea / sweden | 65 | 419 |
| Consulting & Implementation · country · emea / switzerland | 66 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 66 | 420 |
| Consulting & Implementation · product line · app engine | 235 | 391 |
| Consulting & Implementation · product line · business continuity management | 94 | 103 |
| Consulting & Implementation · product line · cloud cost management | 28 | 47 |
| Consulting & Implementation · product line · customer service management | 204 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 107 | 140 |
| Consulting & Implementation · product line · field service management | 123 | 222 |
| Consulting & Implementation · product line · financial services operations | 100 | 129 |
| Consulting & Implementation · product line · hardware asset management | 188 | 286 |
| Consulting & Implementation · product line · human resources | 219 | 275 |
| Consulting & Implementation · product line · it operations management health | 44 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 64 | 82 |
| Consulting & Implementation · product line · it service management pro | 92 | 118 |
| Consulting & Implementation · product line · it service management standard | 85 | 174 |
| Consulting & Implementation · product line · legal service delivery | 78 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 40 | 50 |
| Consulting & Implementation · product line · now assist creator | 180 | 247 |
| Consulting & Implementation · product line · now assist csm | 156 | 200 |
| Consulting & Implementation · product line · now assist hr | 158 | 184 |
| Consulting & Implementation · product line · now assist itsm | 130 | 267 |
| Consulting & Implementation · product line · operational technology management | 53 | 89 |
| Consulting & Implementation · product line · retail service management | 67 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 146 | 189 |
| Consulting & Implementation · product line · security incident response | 64 | 218 |
| Consulting & Implementation · product line · software asset management | 186 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 46 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 198 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 68 | 89 |
| Consulting & Implementation · product line · third party risk management | 98 | 113 |
| Consulting & Implementation · product line · vulnerability response | 67 | 215 |
| Consulting & Implementation · region · all | 152 | 1569 |
| Consulting & Implementation · region · ams | 191 | 420 |
| Consulting & Implementation · region · apj | 227 | 419 |
| Consulting & Implementation · region · emea | 66 | 420 |
| Reseller · country · emea / belgium | 21 | 51 |
| Reseller · country · emea / denmark | 24 | 54 |
| Reseller · country · emea / lithuania | 9 | 12 |
| Reseller · country · emea / luxembourg | 19 | 35 |
| Reseller · country · emea / netherlands | 22 | 58 |
| Reseller · country · emea / poland | 17 | 33 |
| Reseller · country · emea / sweden | 22 | 49 |
| Reseller · country · emea / switzerland | 29 | 76 |
| Reseller · country · emea / united kingdom | 32 | 109 |
| Reseller · region · all | 76 | 1198 |
| Reseller · region · emea | 41 | 200 |
Questions about SPOC S.A.
- What is SPOC S.A.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: SPOC S.A. is a Premier ServiceNow partner for Build and Consulting & Implementation and Reseller, headquartered in Poznań, Poland, with Product Line Achievements in 1 product line and a customer satisfaction score of 4.72 out of 5.
- What is SPOC S.A. best at on ServiceNow?
- SPOC S.A. holds Product Line Achievements in ITSM Standard.
- Where does SPOC S.A. operate?
- The Finder lists coverage in 36 countries with offices in Contern (Luxembourg), Poznan (Poland), Poznań (Poland).