Partner profile

Tata Consultancy Services Limited
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Tata Consultancy Services Limited is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Elite), headquartered in Edison, United States, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.48 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards

ServiceNow's Finder also records: EMEA Sales Expertise, APJ Sales Expertise.
Company
- Headquarters
- Edison, New Jersey, United States
- Legal entity
- Tata America Intl Corp
- Website
- www.tcs.com
- Finder contact
- rajan.v@tcs.com
- ServiceNow Store
- 5 offerings
- Offices
- Amsterdam (The Netherlands), Barueri (Brazil), Edison (United States), New York (United States), Frankfurt am Main (Germany), Guadalajara (Mexico), Jakarta Selatan (Indonesia), Kuala Lumpur (Malaysia), London (United Kingdom), Peterborough (United Kingdom), Milan (Italy), Minato-Ku (Japan), Mumbai (India), North Sydney (Australia), Paris (France), Singapore (Singapore), Stockholm (Sweden), Toronto (Canada), Zurich (Switzerland)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Telco and Media, Transportation and Logistics
About Tata Consultancy Services Limited
As written by the partner in its Partner Finder record.
Tata Consultancy Services is an IT services, consulting and business solutions organization that has been partnering with many of the world's largest businesses in their transformation journeys for over 55 years. Its consulting-led, cognitive powered, portfolio of business, technology and engineering services and solutions is delivered through its unique Location Independent Agile™ delivery model, recognized as a benchmark of excellence in software development. A part of the Tata group, India's largest multinational business group, TCS has over 614,000 of the world's best-trained consultants in 55 countries. The company generated consolidated revenues of US $27.9 billion in the fiscal year ended March 31, 2023, and is listed on the BSE and the NSE in India. TCS' proactive stance on climate change and award-winning work with communities across the world have earned it a place in leading sustainability indices such as the MSCI Global Sustainability Index and the FTSE4Good Emerging Index.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Human Resources (HR) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 111 | Best for Human Resources |
| ITOM Visibility | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.25 | 7 | Best for ITOM Visibility |
| ITSM Standard | PLA Product Line Achievement in the Americas | PLA Product Line Achievement in EMEA | PLA Product Line Achievement in APJ | PLA Product Line Achievement in Global | 16 | 4.56 | 25 | Best for ITSM Standard |
| Strategic Portfolio Management Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 45 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at Tata Consultancy Services Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 1,372 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 3 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 75 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 5 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 30 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 14 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 82 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 8 |
| Human Resources (HR) | Suite Certification - HR Professional | 111 |
| ITOM Health | Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 1 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 8 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 7 | |
| ITSM Pro | Employee Center Accreditation | 31 |
| Micro-Certification – DevOps Change Velocity | 6 | |
| Suite Certification - ITSM Professional | 6 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 36 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 25 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 8 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 4 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 14 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 14 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 350 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 53 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 92 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 189 |
| Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon | 2 | |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 14 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 5 |
| Retail Service Management | Retail Delivery Accreditation | 9 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 54 |
| Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 10 | |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 30 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 82 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 46 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 6 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 7 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 24 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 26 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 80 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 8 |
Accredited people: 2651 sales, 343 presales, 3673 delivery.
Where Tata Consultancy Services Limited operates
How to read it. Rows are grouped by the ServiceNow program in which Tata Consultancy Services Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Brazil, Canada, Chile, Mexico, United States | Barueri (Brazil), Toronto (Canada), Guadalajara (Mexico), Edison (United States), New York (United States) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand | North Sydney (Australia), Jakarta Selatan (Indonesia), Mumbai (India), Minato-Ku (Japan), Kuala Lumpur (Malaysia), Singapore (Singapore) |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, South Africa | Zurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Peterborough (United Kingdom), Milan (Italy), Amsterdam (The Netherlands), Stockholm (Sweden) |
| Reseller | ||
| Americas | Brazil, Canada, Mexico, United States | Barueri (Brazil), Toronto (Canada), Guadalajara (Mexico), Edison (United States), New York (United States) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand, Taiwan | North Sydney (Australia), Jakarta Selatan (Indonesia), Mumbai (India), Minato-Ku (Japan), Kuala Lumpur (Malaysia), Singapore (Singapore) |
| EMEA | United Arab Emirates, Belgium, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Kuwait, The Netherlands, Norway, Oman, Qatar, Saudi Arabia, Sweden, South Africa | Zurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Peterborough (United Kingdom), Milan (Italy), Amsterdam (The Netherlands), Stockholm (Sweden) |
| Service Provider | ||
| Americas | Brazil, Canada, Chile, Mexico, United States | Barueri (Brazil), Toronto (Canada), Guadalajara (Mexico), Edison (United States), New York (United States) |
| Asia Pacific & Japan | Australia, Hong Kong, Indonesia, India, Japan, South Korea, Malaysia, New Zealand, Philippines, Singapore, Thailand | North Sydney (Australia), Jakarta Selatan (Indonesia), Mumbai (India), Minato-Ku (Japan), Kuala Lumpur (Malaysia), Singapore (Singapore) |
| EMEA | United Arab Emirates, Austria, Belgium, Switzerland, Czech Republic, Germany, Denmark, Spain, Finland, France, United Kingdom, Greece, Hungary, Ireland, Italy, Kuwait, Luxembourg, The Netherlands, Norway, Oman, Poland, Portugal, Qatar, Saudi Arabia, Sweden, South Africa | Zurich (Switzerland), Frankfurt am Main (Germany), Paris (France), London (United Kingdom), Peterborough (United Kingdom), Milan (Italy), Amsterdam (The Netherlands), Stockholm (Sweden) |
Store offerings
- Crystallus on Now for Source to Pay · Customer Experience
- Crystallus™ on Now for Service Operations · Technology Excellence
- TCS Crystallus™ Global Business Services on Now · Employee Experience
- TCS Crystallus™ Next-Gen HR on Now · Employee Experience
- TCS Crystallus™ on Now for OT Cyber Integrity · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Tata Consultancy Services Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / brazil | 13 | 34 |
| Consulting & Implementation · country · ams / canada | 41 | 419 |
| Consulting & Implementation · country · ams / chile | 6 | 15 |
| Consulting & Implementation · country · ams / mexico | 11 | 35 |
| Consulting & Implementation · country · ams / united states | 41 | 419 |
| Consulting & Implementation · country · apj / australia | 23 | 419 |
| Consulting & Implementation · country · apj / hong kong | 11 | 23 |
| Consulting & Implementation · country · apj / india | 14 | 69 |
| Consulting & Implementation · country · apj / indonesia | 6 | 7 |
| Consulting & Implementation · country · apj / japan | 23 | 419 |
| Consulting & Implementation · country · apj / korea | 23 | 419 |
| Consulting & Implementation · country · apj / malaysia | 10 | 22 |
| Consulting & Implementation · country · apj / new zealand | 23 | 419 |
| Consulting & Implementation · country · apj / philippines | 10 | 20 |
| Consulting & Implementation · country · apj / singapore | 12 | 42 |
| Consulting & Implementation · country · apj / thailand | 8 | 17 |
| Consulting & Implementation · country · emea / austria | 42 | 420 |
| Consulting & Implementation · country · emea / belgium | 42 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 42 | 420 |
| Consulting & Implementation · country · emea / croatia | 42 | 419 |
| Consulting & Implementation · country · emea / czech republic | 42 | 420 |
| Consulting & Implementation · country · emea / denmark | 42 | 420 |
| Consulting & Implementation · country · emea / finland | 42 | 420 |
| Consulting & Implementation · country · emea / france | 42 | 419 |
| Consulting & Implementation · country · emea / germany | 42 | 420 |
| Consulting & Implementation · country · emea / greece | 42 | 420 |
| Consulting & Implementation · country · emea / hungary | 42 | 420 |
| Consulting & Implementation · country · emea / ireland | 42 | 419 |
| Consulting & Implementation · country · emea / italy | 42 | 420 |
| Consulting & Implementation · country · emea / lithuania | 42 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 42 | 420 |
| Consulting & Implementation · country · emea / netherlands | 42 | 420 |
| Consulting & Implementation · country · emea / norway | 42 | 420 |
| Consulting & Implementation · country · emea / poland | 42 | 420 |
| Consulting & Implementation · country · emea / portugal | 42 | 420 |
| Consulting & Implementation · country · emea / romania | 42 | 419 |
| Consulting & Implementation · country · emea / slovakia | 42 | 420 |
| Consulting & Implementation · country · emea / slovenia | 42 | 420 |
| Consulting & Implementation · country · emea / south africa | 12 | 21 |
| Consulting & Implementation · country · emea / spain | 42 | 420 |
| Consulting & Implementation · country · emea / sweden | 42 | 419 |
| Consulting & Implementation · country · emea / switzerland | 42 | 420 |
| Consulting & Implementation · country · emea / united arab emirates | 16 | 30 |
| Consulting & Implementation · country · emea / united kingdom | 42 | 420 |
| Consulting & Implementation · product line · app engine | 129 | 391 |
| Consulting & Implementation · product line · business continuity management | 81 | 103 |
| Consulting & Implementation · product line · cloud cost management | 13 | 47 |
| Consulting & Implementation · product line · customer service management | 100 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 67 | 140 |
| Consulting & Implementation · product line · field service management | 112 | 222 |
| Consulting & Implementation · product line · financial services operations | 69 | 129 |
| Consulting & Implementation · product line · hardware asset management | 103 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 55 | 105 |
| Consulting & Implementation · product line · human resources | 29 | 275 |
| Consulting & Implementation · product line · it operations management health | 26 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 21 | 82 |
| Consulting & Implementation · product line · it service management pro | 66 | 118 |
| Consulting & Implementation · product line · it service management standard | 11 | 174 |
| Consulting & Implementation · product line · legal service delivery | 54 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 29 | 50 |
| Consulting & Implementation · product line · moveworks | 49 | 86 |
| Consulting & Implementation · product line · now assist creator | 112 | 247 |
| Consulting & Implementation · product line · now assist csm | 94 | 200 |
| Consulting & Implementation · product line · now assist hr | 21 | 184 |
| Consulting & Implementation · product line · now assist itsm | 74 | 267 |
| Consulting & Implementation · product line · operational technology management | 16 | 89 |
| Consulting & Implementation · product line · public sector digital services | 59 | 109 |
| Consulting & Implementation · product line · retail service management | 47 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 101 | 189 |
| Consulting & Implementation · product line · security incident response | 42 | 218 |
| Consulting & Implementation · product line · software asset management | 104 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 39 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 32 | 302 |
| Consulting & Implementation · product line · technology provider service management | 39 | 73 |
| Consulting & Implementation · product line · telecom service management | 42 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 45 | 89 |
| Consulting & Implementation · product line · vulnerability response | 44 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 36 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 67 | 120 |
| Consulting & Implementation · region · all | 53 | 1569 |
| Consulting & Implementation · region · ams | 41 | 420 |
| Consulting & Implementation · region · apj | 23 | 419 |
| Consulting & Implementation · region · emea | 42 | 420 |
| Reseller · country · ams / brazil | 20 | 37 |
| Reseller · country · ams / canada | 46 | 105 |
| Reseller · country · ams / mexico | 17 | 35 |
| Reseller · country · ams / united states | 61 | 212 |
| Reseller · country · apj / australia | 21 | 53 |
| Reseller · country · apj / hong kong | 18 | 22 |
| Reseller · country · apj / india | 23 | 59 |
| Reseller · country · apj / indonesia | 13 | 14 |
| Reseller · country · apj / japan | 27 | 45 |
| Reseller · country · apj / korea | 13 | 17 |
| Reseller · country · apj / malaysia | 17 | 30 |
| Reseller · country · apj / new zealand | 19 | 29 |
| Reseller · country · apj / philippines | 16 | 20 |
| Reseller · country · apj / singapore | 21 | 39 |
| Reseller · country · apj / taiwan | 9 | 11 |
| Reseller · country · apj / thailand | 16 | 18 |
| Reseller · country · emea / belgium | 26 | 51 |
| Reseller · country · emea / denmark | 27 | 54 |
| Reseller · country · emea / finland | 19 | 40 |
| Reseller · country · emea / france | 27 | 48 |
| Reseller · country · emea / germany | 37 | 94 |
| Reseller · country · emea / ireland | 29 | 60 |
| Reseller · country · emea / italy | 19 | 37 |
| Reseller · country · emea / kuwait | 11 | 12 |
| Reseller · country · emea / netherlands | 29 | 58 |
| Reseller · country · emea / norway | 21 | 37 |
| Reseller · country · emea / qatar | 14 | 16 |
| Reseller · country · emea / saudi arabia | 23 | 35 |
| Reseller · country · emea / south africa | 18 | 31 |
| Reseller · country · emea / spain | 22 | 40 |
| Reseller · country · emea / sweden | 26 | 49 |
| Reseller · country · emea / switzerland | 38 | 76 |
| Reseller · country · emea / united arab emirates | 21 | 33 |
| Reseller · country · emea / united kingdom | 44 | 109 |
| Reseller · region · all | 82 | 1198 |
| Reseller · region · ams | 64 | 235 |
| Reseller · region · apj | 43 | 126 |
| Reseller · region · emea | 58 | 200 |
| Service Provider · country · ams / brazil | 5 | 23 |
| Service Provider · country · ams / canada | 7 | 55 |
| Service Provider · country · ams / chile | 1 | 8 |
| Service Provider · country · ams / mexico | 4 | 24 |
| Service Provider · country · ams / united states | 7 | 128 |
| Service Provider · country · apj / australia | 5 | 29 |
| Service Provider · country · apj / hong kong | 4 | 16 |
| Service Provider · country · apj / india | 6 | 44 |
| Service Provider · country · apj / indonesia | 3 | 8 |
| Service Provider · country · apj / japan | 4 | 36 |
| Service Provider · country · apj / korea | 2 | 11 |
| Service Provider · country · apj / malaysia | 2 | 15 |
| Service Provider · country · apj / new zealand | 5 | 20 |
| Service Provider · country · apj / philippines | 5 | 12 |
| Service Provider · country · apj / singapore | 6 | 29 |
| Service Provider · country · apj / thailand | 4 | 13 |
| Service Provider · country · emea / austria | 5 | 29 |
| Service Provider · country · emea / belgium | 5 | 28 |
| Service Provider · country · emea / czech republic | 5 | 15 |
| Service Provider · country · emea / denmark | 6 | 28 |
| Service Provider · country · emea / finland | 6 | 28 |
| Service Provider · country · emea / france | 6 | 33 |
| Service Provider · country · emea / germany | 6 | 48 |
| Service Provider · country · emea / greece | 3 | 12 |
| Service Provider · country · emea / hungary | 5 | 15 |
| Service Provider · country · emea / ireland | 7 | 30 |
| Service Provider · country · emea / italy | 7 | 32 |
| Service Provider · country · emea / kuwait | 3 | 5 |
| Service Provider · country · emea / luxembourg | 5 | 19 |
| Service Provider · country · emea / netherlands | 6 | 35 |
| Service Provider · country · emea / norway | 6 | 25 |
| Service Provider · country · emea / poland | 7 | 23 |
| Service Provider · country · emea / portugal | 5 | 17 |
| Service Provider · country · emea / qatar | 2 | 9 |
| Service Provider · country · emea / saudi arabia | 6 | 26 |
| Service Provider · country · emea / south africa | 3 | 15 |
| Service Provider · country · emea / spain | 5 | 23 |
| Service Provider · country · emea / sweden | 6 | 31 |
| Service Provider · country · emea / switzerland | 6 | 38 |
| Service Provider · country · emea / united arab emirates | 5 | 25 |
| Service Provider · country · emea / united kingdom | 7 | 59 |
| Service Provider · region · all | 5 | 614 |
| Service Provider · region · ams | 7 | 139 |
| Service Provider · region · apj | 6 | 78 |
| Service Provider · region · emea | 7 | 103 |
Questions about Tata Consultancy Services Limited
- What is Tata Consultancy Services Limited's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Tata Consultancy Services Limited is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Premier), Service Provider (Elite), headquartered in Edison, United States, with Product Line Achievements in 4 product lines and a customer satisfaction score of 4.48 out of 5.
- What is Tata Consultancy Services Limited best at on ServiceNow?
- Tata Consultancy Services Limited holds Product Line Achievements in Human Resources (HR), ITOM Visibility, ITSM Standard, Strategic Portfolio Management Standard.
- Where does Tata Consultancy Services Limited operate?
- The Finder lists coverage in 53 countries with offices in Amsterdam (The Netherlands), Barueri (Brazil), Edison (United States), New York (United States), Frankfurt am Main (Germany), Guadalajara (Mexico), Jakarta Selatan (Indonesia), Kuala Lumpur (Malaysia), London (United Kingdom), Peterborough (United Kingdom), Milan (Italy), Minato-Ku (Japan), Mumbai (India), North Sydney (Australia), Paris (France), Singapore (Singapore), Stockholm (Sweden), Toronto (Canada), Zurich (Switzerland).