PartnerIndexServiceNow partner data, as published

Partner profile

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Virtusa

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Virtusa is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Southborough, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.50 out of 5.

Partner Score
117.7
ServiceNow's ranking value, higher is better
Customer satisfaction
4.50 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
3
0 Validated Practices
Certified people
215
across 22 product lines
Architects
1 · 5
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
131 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
Registered
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Southborough, Massachusetts, United States
Legal entity
Virtusa Corporation
Website
www.virtusa.com/about-virtusa/company-overview/
Finder contact
jsoldati@virtusa.com
Offices
Camberley (United Kingdom), Singapore (Singapore), Southborough (United States), Sydney (Australia)
Industries served
Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About Virtusa

As written by the partner in its Partner Finder record.

Virtusa Corporation is a global provider of digital engineering and technology services and solutions for Forbes Global 2000 companies in the financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology industries worldwide. At Virtusa, digital engineering is at the heart of everything we do. We are 30,000 builders, makers, and doers that partner with customers to reimagine enterprises and creatively build solutions to the most pressing business challenges that move them to the forefront of their industries. Virtusa recently acquired BRIGHT – a company with focus on accelerating digitalization and automation for businesses by tailoring solutions to their specific needs, working with major European companies to streamline their operations through comprehensive services including digital service management, enterprise integration, and business process automation.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 34.6721 Best for Customer Service Management
ITSM Standard PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 64.500 Best for ITSM Standard
Software Asset Management (SAM) —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 15.0011 Best for Software Asset Management

Certifications

How to read it. People is how many staff at Virtusa hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)82
Customer Service Management (CSM)Suite Certification - CSM Professional21
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)5
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)16
Human Resources (HR)Suite Certification - HR Professional10
Legal Service DeliverySuite Certification - Legal Service Delivery3
Manufacturing Commercial OperationsManufacturing Commercial Operations Delivery Accreditation1
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation2
Moveworks Platform Implementation for Engineers Delivery Accreditation2
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation5
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus3
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite11
Retail Service ManagementRetail Delivery Accreditation2
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)4
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)6
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)11
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)14
Telecommunications Network InventoryTelecommunication Network Inventory Delivery Accreditation1
Third-party Risk ManagementCertified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)6
Workplace Service DeliverySuite Certification - Workplace Service Delivery2

Accredited people: 85 sales, 88 presales, 176 delivery.

Where Virtusa operates

How to read it. Rows are grouped by the ServiceNow program in which Virtusa declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesSouthborough (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand, SingaporeSydney (Australia), Singapore (Singapore)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaCamberley (United Kingdom)
Reseller
AmericasCanada, United StatesSouthborough (United States)
Asia Pacific & JapanAustraliaSydney (Australia)
EMEABulgaria, Switzerland, Estonia, United Kingdom, Poland, SloveniaCamberley (United Kingdom)
Service Provider
AmericasCanada, United StatesSouthborough (United States)
EMEAUnited KingdomCamberley (United Kingdom)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Virtusa appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all56918
Build · region · ams89918
Build · region · apj74918
Build · region · emea46918
Consulting & Implementation · country · ams / canada101419
Consulting & Implementation · country · ams / united states101419
Consulting & Implementation · country · apj / australia242419
Consulting & Implementation · country · apj / japan242419
Consulting & Implementation · country · apj / korea242419
Consulting & Implementation · country · apj / new zealand242419
Consulting & Implementation · country · apj / singapore3642
Consulting & Implementation · country · emea / austria61420
Consulting & Implementation · country · emea / belgium61420
Consulting & Implementation · country · emea / bulgaria61420
Consulting & Implementation · country · emea / croatia60419
Consulting & Implementation · country · emea / czech republic61420
Consulting & Implementation · country · emea / denmark61420
Consulting & Implementation · country · emea / finland61420
Consulting & Implementation · country · emea / france60419
Consulting & Implementation · country · emea / germany61420
Consulting & Implementation · country · emea / greece61420
Consulting & Implementation · country · emea / hungary61420
Consulting & Implementation · country · emea / ireland60419
Consulting & Implementation · country · emea / italy61420
Consulting & Implementation · country · emea / lithuania60419
Consulting & Implementation · country · emea / luxembourg61420
Consulting & Implementation · country · emea / netherlands61420
Consulting & Implementation · country · emea / norway61420
Consulting & Implementation · country · emea / poland61420
Consulting & Implementation · country · emea / portugal61420
Consulting & Implementation · country · emea / romania60419
Consulting & Implementation · country · emea / slovakia61420
Consulting & Implementation · country · emea / slovenia61420
Consulting & Implementation · country · emea / spain61420
Consulting & Implementation · country · emea / sweden60419
Consulting & Implementation · country · emea / switzerland61420
Consulting & Implementation · country · emea / united kingdom61420
Consulting & Implementation · product line · app engine252391
Consulting & Implementation · product line · customer service management70300
Consulting & Implementation · product line · field service management177222
Consulting & Implementation · product line · financial services operations107129
Consulting & Implementation · product line · hardware asset management204286
Consulting & Implementation · product line · human resources83275
Consulting & Implementation · product line · it service management standard83174
Consulting & Implementation · product line · legal service delivery84103
Consulting & Implementation · product line · manufacturing commercial operations2150
Consulting & Implementation · product line · moveworks5386
Consulting & Implementation · product line · now assist creator191247
Consulting & Implementation · product line · now assist csm70200
Consulting & Implementation · product line · now assist hr72184
Consulting & Implementation · product line · now assist itsm117267
Consulting & Implementation · product line · retail service management3682
Consulting & Implementation · product line · risk resilience sustainability75189
Consulting & Implementation · product line · security incident response72218
Consulting & Implementation · product line · software asset management35275
Consulting & Implementation · product line · strategic portfolio management standard212302
Consulting & Implementation · product line · telecommunications network inventory3289
Consulting & Implementation · product line · third party risk management61113
Consulting & Implementation · product line · vulnerability response76215
Consulting & Implementation · product line · workplace service delivery98120
Consulting & Implementation · region · all1311569
Consulting & Implementation · region · ams101420
Consulting & Implementation · region · apj242419
Consulting & Implementation · region · emea61420
Reseller · country · ams / canada62105
Reseller · country · ams / united states84212
Reseller · country · apj / australia3253
Reseller · country · emea / bulgaria1315
Reseller · country · emea / poland2733
Reseller · country · emea / slovenia1010
Reseller · country · emea / switzerland5276
Reseller · country · emea / united kingdom62109
Reseller · region · all1611198
Reseller · region · ams92235
Reseller · region · apj64126
Reseller · region · emea98200
Service Provider · country · ams / canada4955
Service Provider · country · ams / united states97128
Service Provider · country · emea / united kingdom4359
Service Provider · region · all174614
Service Provider · region · ams105139
Service Provider · region · emea62103

Questions about Virtusa

What is Virtusa's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Virtusa is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Southborough, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.50 out of 5.
What is Virtusa best at on ServiceNow?
Virtusa holds Product Line Achievements in Customer Service Management (CSM), ITSM Standard, Software Asset Management (SAM).
Where does Virtusa operate?
The Finder lists coverage in 37 countries with offices in Camberley (United Kingdom), Singapore (Singapore), Southborough (United States), Sydney (Australia).