Partner profile

Virtusa
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Virtusa is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Southborough, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.50 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Southborough, Massachusetts, United States
- Legal entity
- Virtusa Corporation
- Finder contact
- jsoldati@virtusa.com
- Offices
- Camberley (United Kingdom), Singapore (Singapore), Southborough (United States), Sydney (Australia)
- Industries served
- Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics
About Virtusa
As written by the partner in its Partner Finder record.
Virtusa Corporation is a global provider of digital engineering and technology services and solutions for Forbes Global 2000 companies in the financial services, healthcare, communications, media, entertainment, travel, manufacturing, and technology industries worldwide. At Virtusa, digital engineering is at the heart of everything we do. We are 30,000 builders, makers, and doers that partner with customers to reimagine enterprises and creatively build solutions to the most pressing business challenges that move them to the forefront of their industries. Virtusa recently acquired BRIGHT – a company with focus on accelerating digitalization and automation for businesses by tailoring solutions to their specific needs, working with major European companies to streamline their operations through comprehensive services including digital service management, enterprise integration, and business process automation.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.67 | 21 | Best for Customer Service Management |
| ITSM Standard | PLA Product Line Achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.50 | 0 | Best for ITSM Standard |
| Software Asset Management (SAM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 11 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at Virtusa hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 82 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 21 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 5 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 16 |
| Human Resources (HR) | Suite Certification - HR Professional | 10 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 3 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 2 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 2 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 5 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 6 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 3 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 11 |
| Retail Service Management | Retail Delivery Accreditation | 2 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 4 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 6 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 11 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 14 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 6 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 85 sales, 88 presales, 176 delivery.
Where Virtusa operates
How to read it. Rows are grouped by the ServiceNow program in which Virtusa declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Southborough (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand, Singapore | Sydney (Australia), Singapore (Singapore) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Camberley (United Kingdom) |
| Reseller | ||
| Americas | Canada, United States | Southborough (United States) |
| Asia Pacific & Japan | Australia | Sydney (Australia) |
| EMEA | Bulgaria, Switzerland, Estonia, United Kingdom, Poland, Slovenia | Camberley (United Kingdom) |
| Service Provider | ||
| Americas | Canada, United States | Southborough (United States) |
| EMEA | United Kingdom | Camberley (United Kingdom) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Virtusa appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 56 | 918 |
| Build · region · ams | 89 | 918 |
| Build · region · apj | 74 | 918 |
| Build · region · emea | 46 | 918 |
| Consulting & Implementation · country · ams / canada | 101 | 419 |
| Consulting & Implementation · country · ams / united states | 101 | 419 |
| Consulting & Implementation · country · apj / australia | 242 | 419 |
| Consulting & Implementation · country · apj / japan | 242 | 419 |
| Consulting & Implementation · country · apj / korea | 242 | 419 |
| Consulting & Implementation · country · apj / new zealand | 242 | 419 |
| Consulting & Implementation · country · apj / singapore | 36 | 42 |
| Consulting & Implementation · country · emea / austria | 61 | 420 |
| Consulting & Implementation · country · emea / belgium | 61 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 61 | 420 |
| Consulting & Implementation · country · emea / croatia | 60 | 419 |
| Consulting & Implementation · country · emea / czech republic | 61 | 420 |
| Consulting & Implementation · country · emea / denmark | 61 | 420 |
| Consulting & Implementation · country · emea / finland | 61 | 420 |
| Consulting & Implementation · country · emea / france | 60 | 419 |
| Consulting & Implementation · country · emea / germany | 61 | 420 |
| Consulting & Implementation · country · emea / greece | 61 | 420 |
| Consulting & Implementation · country · emea / hungary | 61 | 420 |
| Consulting & Implementation · country · emea / ireland | 60 | 419 |
| Consulting & Implementation · country · emea / italy | 61 | 420 |
| Consulting & Implementation · country · emea / lithuania | 60 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 61 | 420 |
| Consulting & Implementation · country · emea / netherlands | 61 | 420 |
| Consulting & Implementation · country · emea / norway | 61 | 420 |
| Consulting & Implementation · country · emea / poland | 61 | 420 |
| Consulting & Implementation · country · emea / portugal | 61 | 420 |
| Consulting & Implementation · country · emea / romania | 60 | 419 |
| Consulting & Implementation · country · emea / slovakia | 61 | 420 |
| Consulting & Implementation · country · emea / slovenia | 61 | 420 |
| Consulting & Implementation · country · emea / spain | 61 | 420 |
| Consulting & Implementation · country · emea / sweden | 60 | 419 |
| Consulting & Implementation · country · emea / switzerland | 61 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 61 | 420 |
| Consulting & Implementation · product line · app engine | 252 | 391 |
| Consulting & Implementation · product line · customer service management | 70 | 300 |
| Consulting & Implementation · product line · field service management | 177 | 222 |
| Consulting & Implementation · product line · financial services operations | 107 | 129 |
| Consulting & Implementation · product line · hardware asset management | 204 | 286 |
| Consulting & Implementation · product line · human resources | 83 | 275 |
| Consulting & Implementation · product line · it service management standard | 83 | 174 |
| Consulting & Implementation · product line · legal service delivery | 84 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 21 | 50 |
| Consulting & Implementation · product line · moveworks | 53 | 86 |
| Consulting & Implementation · product line · now assist creator | 191 | 247 |
| Consulting & Implementation · product line · now assist csm | 70 | 200 |
| Consulting & Implementation · product line · now assist hr | 72 | 184 |
| Consulting & Implementation · product line · now assist itsm | 117 | 267 |
| Consulting & Implementation · product line · retail service management | 36 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 75 | 189 |
| Consulting & Implementation · product line · security incident response | 72 | 218 |
| Consulting & Implementation · product line · software asset management | 35 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 212 | 302 |
| Consulting & Implementation · product line · telecommunications network inventory | 32 | 89 |
| Consulting & Implementation · product line · third party risk management | 61 | 113 |
| Consulting & Implementation · product line · vulnerability response | 76 | 215 |
| Consulting & Implementation · product line · workplace service delivery | 98 | 120 |
| Consulting & Implementation · region · all | 131 | 1569 |
| Consulting & Implementation · region · ams | 101 | 420 |
| Consulting & Implementation · region · apj | 242 | 419 |
| Consulting & Implementation · region · emea | 61 | 420 |
| Reseller · country · ams / canada | 62 | 105 |
| Reseller · country · ams / united states | 84 | 212 |
| Reseller · country · apj / australia | 32 | 53 |
| Reseller · country · emea / bulgaria | 13 | 15 |
| Reseller · country · emea / poland | 27 | 33 |
| Reseller · country · emea / slovenia | 10 | 10 |
| Reseller · country · emea / switzerland | 52 | 76 |
| Reseller · country · emea / united kingdom | 62 | 109 |
| Reseller · region · all | 161 | 1198 |
| Reseller · region · ams | 92 | 235 |
| Reseller · region · apj | 64 | 126 |
| Reseller · region · emea | 98 | 200 |
| Service Provider · country · ams / canada | 49 | 55 |
| Service Provider · country · ams / united states | 97 | 128 |
| Service Provider · country · emea / united kingdom | 43 | 59 |
| Service Provider · region · all | 174 | 614 |
| Service Provider · region · ams | 105 | 139 |
| Service Provider · region · emea | 62 | 103 |
Questions about Virtusa
- What is Virtusa's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Virtusa is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Southborough, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.50 out of 5.
- What is Virtusa best at on ServiceNow?
- Virtusa holds Product Line Achievements in Customer Service Management (CSM), ITSM Standard, Software Asset Management (SAM).
- Where does Virtusa operate?
- The Finder lists coverage in 37 countries with offices in Camberley (United Kingdom), Singapore (Singapore), Southborough (United States), Sydney (Australia).