BitHawk AG

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters

Sursee, Lucerne, Switzerland

Legal entity

BitHawk AG

Website

www.bithawk.ch

Finder contact

fabio.fetanat@bithawk.ch

Offices

Sursee (Switzerland)

Industries served

Education, Government, Healthcare and Life Sciences, Manufacturing, Technology

About BitHawk AG

As written by the partner in its Partner Finder record.

BitHawk AG (formerly Bison IT-Services AG) employs more than 200 people at its headquarter in Sursee, Switzerland. There are additional locations in Basel, Bern and Winterthur. Our mission is to help companies to transform their business models and processes into the digital world to create a significant competitive advantage in terms of cost and revenue. We achieve this through IT leadership, innovation and customer focus. Our core expertise, beside digitalisation, is IT infrastructure consulting, engineering and operations. Our range of solutions covers the areas of network, storage, virtualisation, cloud computing, security, unified communications, retail and digital signage solutions. This unique combination and our holistic approach allows us not only to theoretically transform, but also to really get end2end automation working down to the bits and bytes. BitHawk believes in a fair, partner-like and solutionoriented collaboration – for the benefit of our customers.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at BitHawk AG hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 23 sales, 23 presales, 31 delivery.

Where BitHawk AG operates

How to read it. Rows are grouped by the ServiceNow program in which BitHawk AG declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where BitHawk AG appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.