Partner profile

CoreX
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
CoreX is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Premier), headquartered in Wilmington, United States, with Product Line Achievements in 7 product lines (5 Validated Practices) and a customer satisfaction score of 4.51 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Wilmington, Delaware, United States
- Legal entity
- CoreX Group LLC
- Website
- corexcorp.com
- Finder contact
- info@corexcorp.com
- ServiceNow Store
- 4 offerings, 3 apps, 4 integrations
- Offices
- Chandler (United States), Kentwood (United States), Wilmington (United States), Guadalajara (Mexico), Madrid (Spain)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Technology, Telco and Media, Transportation and Logistics
About CoreX
As written by the partner in its Partner Finder record.
CoreX is a global, pure-play ServiceNow Elite Partner focused on driving business-led transformation across the enterprise. We help organizations unlock trapped value from their technology investments by aligning ServiceNow's workflows and AI capabilities with real operational outcomes. Our team combines deep industry expertise with functional business leadership and ServiceNow mastery to deliver practical, scalable transformation. Through the integration of ITS Partners, Volteo Digital, and InSource, CoreX brings together one of the most experienced ServiceNow teams in the ecosystem. With 2,350+ certifications, six Product Line Achievements, and expertise spanning IT, Customer, and Core Business Services workflows, CoreX helps organizations modernize operations and accelerate innovation. Our global delivery model across the U.S., Canada, LATAM, and Europe, combined with our Agentic AI Lab and ServiceNow offerings, enables clients to move faster and automate intelligently.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | VP Validated Practice in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.33 | 19 | Best for Customer Service Management |
| Hardware Asset Management (HAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 15 | Best for Hardware Asset Management |
| Human Resources (HR) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 10 | Best for Human Resources |
| ITOM Visibility | PLA Product Line Achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 5.00 | 5 | Best for ITOM Visibility |
| ITSM Standard | VP Validated Practice in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 13 | 4.92 | 7 | Best for ITSM Standard |
| Risk, Resilience, Sustainability | PLA Product Line Achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 0 | n/p | 5 | Best for Risk, Resilience, Sustainability |
| Strategic Portfolio Management Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 10 | 4.30 | 15 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at CoreX hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 39 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 3 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 19 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 10 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 15 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 10 |
| ITOM Health | Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 1 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 6 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 5 | |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 8 |
| Micro-Certification – DevOps Change Velocity | 1 | |
| Suite Certification - ITSM Professional | 1 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 7 |
| Employee Center Accreditation | 8 | |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 4 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 4 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 14 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 3 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 10 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 3 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 10 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 14 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 11 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 15 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 1 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 1 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 2 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 10 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 7 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 85 sales, 72 presales, 131 delivery.
Where CoreX operates
How to read it. Rows are grouped by the ServiceNow program in which CoreX declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, Mexico, United States | Guadalajara (Mexico), Chandler (United States), Kentwood (United States), Wilmington (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Madrid (Spain) |
| Reseller | ||
| Americas | Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Honduras, Mexico, Peru, United States | Guadalajara (Mexico), Chandler (United States), Kentwood (United States), Wilmington (United States) |
| Asia Pacific & Japan | India | — |
| EMEA | Spain, Greece, Portugal | Madrid (Spain) |
Store offerings
- Back Office Blueprint · Hyperautomation and Low Code
- HAMx · Technology Excellence
- SPM PSO · Technology Excellence
- VRx · Technology Excellence
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where CoreX appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 49 | 918 |
| Build · region · ams | 44 | 918 |
| Build · region · apj | 25 | 918 |
| Build · region · emea | 34 | 918 |
| Consulting & Implementation · country · ams / canada | 15 | 419 |
| Consulting & Implementation · country · ams / mexico | 5 | 35 |
| Consulting & Implementation · country · ams / united states | 15 | 419 |
| Consulting & Implementation · country · apj / australia | 55 | 419 |
| Consulting & Implementation · country · apj / japan | 55 | 419 |
| Consulting & Implementation · country · apj / korea | 55 | 419 |
| Consulting & Implementation · country · apj / new zealand | 55 | 419 |
| Consulting & Implementation · country · emea / austria | 39 | 420 |
| Consulting & Implementation · country · emea / belgium | 39 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 39 | 420 |
| Consulting & Implementation · country · emea / croatia | 39 | 419 |
| Consulting & Implementation · country · emea / czech republic | 39 | 420 |
| Consulting & Implementation · country · emea / denmark | 39 | 420 |
| Consulting & Implementation · country · emea / finland | 39 | 420 |
| Consulting & Implementation · country · emea / france | 39 | 419 |
| Consulting & Implementation · country · emea / germany | 39 | 420 |
| Consulting & Implementation · country · emea / greece | 39 | 420 |
| Consulting & Implementation · country · emea / hungary | 39 | 420 |
| Consulting & Implementation · country · emea / ireland | 39 | 419 |
| Consulting & Implementation · country · emea / italy | 39 | 420 |
| Consulting & Implementation · country · emea / lithuania | 39 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 39 | 420 |
| Consulting & Implementation · country · emea / netherlands | 39 | 420 |
| Consulting & Implementation · country · emea / norway | 39 | 420 |
| Consulting & Implementation · country · emea / poland | 39 | 420 |
| Consulting & Implementation · country · emea / portugal | 39 | 420 |
| Consulting & Implementation · country · emea / romania | 39 | 419 |
| Consulting & Implementation · country · emea / slovakia | 39 | 420 |
| Consulting & Implementation · country · emea / slovenia | 39 | 420 |
| Consulting & Implementation · country · emea / spain | 39 | 420 |
| Consulting & Implementation · country · emea / sweden | 39 | 419 |
| Consulting & Implementation · country · emea / switzerland | 39 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 39 | 420 |
| Consulting & Implementation · product line · app engine | 84 | 391 |
| Consulting & Implementation · product line · business continuity management | 18 | 103 |
| Consulting & Implementation · product line · customer service management | 6 | 300 |
| Consulting & Implementation · product line · field service management | 25 | 222 |
| Consulting & Implementation · product line · financial services operations | 27 | 129 |
| Consulting & Implementation · product line · hardware asset management | 3 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 7 | 105 |
| Consulting & Implementation · product line · human resources | 7 | 275 |
| Consulting & Implementation · product line · it operations management health | 22 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 8 | 82 |
| Consulting & Implementation · product line · it service management pro | 52 | 118 |
| Consulting & Implementation · product line · it service management standard | 14 | 174 |
| Consulting & Implementation · product line · moveworks | 40 | 86 |
| Consulting & Implementation · product line · now assist creator | 73 | 247 |
| Consulting & Implementation · product line · now assist csm | 11 | 200 |
| Consulting & Implementation · product line · now assist hr | 24 | 184 |
| Consulting & Implementation · product line · now assist itsm | 43 | 267 |
| Consulting & Implementation · product line · operational technology management | 10 | 89 |
| Consulting & Implementation · product line · public sector digital services | 28 | 109 |
| Consulting & Implementation · product line · risk resilience sustainability | 17 | 189 |
| Consulting & Implementation · product line · security incident response | 25 | 218 |
| Consulting & Implementation · product line · software asset management | 54 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 10 | 302 |
| Consulting & Implementation · product line · technology provider service management | 6 | 73 |
| Consulting & Implementation · product line · telecom service management | 7 | 78 |
| Consulting & Implementation · product line · third party risk management | 18 | 113 |
| Consulting & Implementation · product line · vulnerability response | 28 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 19 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 31 | 120 |
| Consulting & Implementation · region · all | 26 | 1569 |
| Consulting & Implementation · region · ams | 15 | 420 |
| Consulting & Implementation · region · apj | 55 | 419 |
| Consulting & Implementation · region · emea | 39 | 420 |
| Reseller · country · ams / argentina | 6 | 11 |
| Reseller · country · ams / brazil | 9 | 37 |
| Reseller · country · ams / canada | 20 | 105 |
| Reseller · country · ams / chile | 6 | 21 |
| Reseller · country · ams / colombia | 5 | 17 |
| Reseller · country · ams / costa rica | 1 | 7 |
| Reseller · country · ams / mexico | 5 | 35 |
| Reseller · country · ams / peru | 3 | 11 |
| Reseller · country · ams / united states | 22 | 212 |
| Reseller · country · apj / india | 25 | 59 |
| Reseller · country · emea / greece | 13 | 23 |
| Reseller · country · emea / portugal | 16 | 27 |
| Reseller · country · emea / spain | 24 | 40 |
| Reseller · region · all | 53 | 1198 |
| Reseller · region · ams | 23 | 235 |
| Reseller · region · apj | 45 | 126 |
| Reseller · region · emea | 66 | 200 |
Questions about CoreX
- What is CoreX's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: CoreX is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Premier), headquartered in Wilmington, United States, with Product Line Achievements in 7 product lines (5 Validated Practices) and a customer satisfaction score of 4.51 out of 5.
- What is CoreX best at on ServiceNow?
- ServiceNow has validated CoreX's practice in Customer Service Management (CSM), Hardware Asset Management (HAM), Human Resources (HR), ITSM Standard, Strategic Portfolio Management Standard.
- Where does CoreX operate?
- The Finder lists coverage in 45 countries with offices in Chandler (United States), Kentwood (United States), Wilmington (United States), Guadalajara (Mexico), Madrid (Spain).