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Partner profile

DESBY Technologies, Inc. logo

DESBY Technologies, Inc.

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

DESBY Technologies, Inc. is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ashburn, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.86 out of 5.

Partner Score
97.7
ServiceNow's ranking value, higher is better
Customer satisfaction
4.86 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
3
0 Validated Practices
Certified people
115
across 20 product lines
Architects
1 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
106 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Registered
Service Provider
Registered
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Ashburn, Virginia, United States
Legal entity
DESBY Technologies, Inc.
Website
www.desby.tech
Finder contact
info@desby.tech
Offices
Ashburn (United States)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Transportation and Logistics

About DESBY Technologies, Inc.

As written by the partner in its Partner Finder record.

DESBY Technologies is a US-based tech-services firm that is 100% exclusively focused on ServiceNow and tackling complex problems for the modern enterprise. Our team loves ServiceNow, and we look to work with clients that have a transformative vision for their business. DESBY provides Advisory Services, Implementation Services, and Managed Services, focused across the platform with a strong focus on Technology Workflows (ITSM, ITOM, ITAM, SPM), CRM/Industry Workflows (CSM, FSM, SOM, Source-to-Pay), and Employee Workflows (HRSD). DESBY is headquartered in Reston, Virginia, with Certified Resources across the US and India. DESBY team takes a holistic, flexible, secure, and customer-centered approach to digital transformation, advancing our clients' business outcomes and goals. Through a culture of excellence established from the company's inception by a team of consultants and technical engineers, our team strives to deliver quality solutions within each of our client engagements.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Human Resources (HR) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.0010 Best for Human Resources
ITSM Standard PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 64.839 Best for ITSM Standard
Now Assist for IT Service Management (ITSM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.006 Best for Now Assist for IT Service Management

Certifications

How to read it. People is how many staff at DESBY Technologies, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)12
Customer Service Management (CSM)Suite Certification - CSM Professional9
Enterprise ArchitectureEnterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)4
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)2
Healthcare & Life SciencesSuite Certification - Healthcare and Life Sciences Management Professional1
Human Resources (HR)Suite Certification - HR Professional10
ITSM ProMicro-Certification – DevOps Change Velocity3
Suite Certification - ITSM Professional3
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))13
Certified Implementation Specialist – IT Service Management (CIS-ITSM)9
Employee Center Accreditation12
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation3
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus8
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite6
Public Sector Digital ServicesSuite Certification - Public Sector Digital Services (PSDS)1
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)2
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)1
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workflow Data FabricSuite Certification - Workflow Data Fabric1

Accredited people: 13 sales, 15 presales, 28 delivery.

Where DESBY Technologies, Inc. operates

How to read it. Rows are grouped by the ServiceNow program in which DESBY Technologies, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesAshburn (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasUnited StatesAshburn (United States)
Service Provider
AmericasUnited StatesAshburn (United States)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where DESBY Technologies, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all121918
Build · region · ams94918
Build · region · apj84918
Build · region · emea94918
Consulting & Implementation · country · ams / canada63419
Consulting & Implementation · country · ams / united states63419
Consulting & Implementation · country · apj / australia183419
Consulting & Implementation · country · apj / japan183419
Consulting & Implementation · country · apj / korea183419
Consulting & Implementation · country · apj / new zealand183419
Consulting & Implementation · country · emea / austria208420
Consulting & Implementation · country · emea / belgium208420
Consulting & Implementation · country · emea / bulgaria208420
Consulting & Implementation · country · emea / croatia207419
Consulting & Implementation · country · emea / czech republic208420
Consulting & Implementation · country · emea / denmark208420
Consulting & Implementation · country · emea / finland208420
Consulting & Implementation · country · emea / france207419
Consulting & Implementation · country · emea / germany208420
Consulting & Implementation · country · emea / greece208420
Consulting & Implementation · country · emea / hungary208420
Consulting & Implementation · country · emea / ireland207419
Consulting & Implementation · country · emea / italy208420
Consulting & Implementation · country · emea / lithuania207419
Consulting & Implementation · country · emea / luxembourg208420
Consulting & Implementation · country · emea / netherlands208420
Consulting & Implementation · country · emea / norway208420
Consulting & Implementation · country · emea / poland208420
Consulting & Implementation · country · emea / portugal208420
Consulting & Implementation · country · emea / romania207419
Consulting & Implementation · country · emea / slovakia208420
Consulting & Implementation · country · emea / slovenia208420
Consulting & Implementation · country · emea / spain208420
Consulting & Implementation · country · emea / sweden207419
Consulting & Implementation · country · emea / switzerland208420
Consulting & Implementation · country · emea / united kingdom208420
Consulting & Implementation · product line · app engine169391
Consulting & Implementation · product line · customer service management126300
Consulting & Implementation · product line · enterprise architecture85140
Consulting & Implementation · product line · field service management140222
Consulting & Implementation · product line · financial services operations80129
Consulting & Implementation · product line · hardware asset management134286
Consulting & Implementation · product line · healthcare and life sciences65105
Consulting & Implementation · product line · human resources38275
Consulting & Implementation · product line · it service management pro77118
Consulting & Implementation · product line · it service management standard78174
Consulting & Implementation · product line · now assist creator137247
Consulting & Implementation · product line · now assist csm112200
Consulting & Implementation · product line · now assist hr71184
Consulting & Implementation · product line · now assist itsm19267
Consulting & Implementation · product line · public sector digital services68109
Consulting & Implementation · product line · security incident response67218
Consulting & Implementation · product line · software asset management139275
Consulting & Implementation · product line · strategic portfolio management standard143302
Consulting & Implementation · product line · vulnerability response71215
Consulting & Implementation · product line · workflow data fabric92145
Consulting & Implementation · region · all1061569
Consulting & Implementation · region · ams63420
Consulting & Implementation · region · apj183419
Consulting & Implementation · region · emea208420
Reseller · country · ams / united states152212
Reseller · region · all2801198
Reseller · region · ams170235
Service Provider · country · ams / united states96128
Service Provider · region · all232614
Service Provider · region · ams104139

Questions about DESBY Technologies, Inc.

What is DESBY Technologies, Inc.'s ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: DESBY Technologies, Inc. is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ashburn, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.86 out of 5.
What is DESBY Technologies, Inc. best at on ServiceNow?
DESBY Technologies, Inc. holds Product Line Achievements in Human Resources (HR), ITSM Standard, Now Assist for IT Service Management (ITSM).
Where does DESBY Technologies, Inc. operate?
The Finder lists coverage in 36 countries with offices in Ashburn (United States).