Partner profile

DESBY Technologies, Inc.
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
DESBY Technologies, Inc. is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ashburn, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.86 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Ashburn, Virginia, United States
- Legal entity
- DESBY Technologies, Inc.
- Website
- www.desby.tech
- Finder contact
- info@desby.tech
- Offices
- Ashburn (United States)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Transportation and Logistics
About DESBY Technologies, Inc.
As written by the partner in its Partner Finder record.
DESBY Technologies is a US-based tech-services firm that is 100% exclusively focused on ServiceNow and tackling complex problems for the modern enterprise. Our team loves ServiceNow, and we look to work with clients that have a transformative vision for their business. DESBY provides Advisory Services, Implementation Services, and Managed Services, focused across the platform with a strong focus on Technology Workflows (ITSM, ITOM, ITAM, SPM), CRM/Industry Workflows (CSM, FSM, SOM, Source-to-Pay), and Employee Workflows (HRSD). DESBY is headquartered in Reston, Virginia, with Certified Resources across the US and India. DESBY team takes a holistic, flexible, secure, and customer-centered approach to digital transformation, advancing our clients' business outcomes and goals. Through a culture of excellence established from the company's inception by a team of consultants and technical engineers, our team strives to deliver quality solutions within each of our client engagements.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Human Resources (HR) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 10 | Best for Human Resources |
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.83 | 9 | Best for ITSM Standard |
| Now Assist for IT Service Management (ITSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 6 | Best for Now Assist for IT Service Management |
Certifications
How to read it. People is how many staff at DESBY Technologies, Inc. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 12 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 9 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 4 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 10 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 3 |
| Suite Certification - ITSM Professional | 3 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 13 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 9 | |
| Employee Center Accreditation | 12 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 6 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 8 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 6 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 2 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 5 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 1 |
Accredited people: 13 sales, 15 presales, 28 delivery.
Where DESBY Technologies, Inc. operates
How to read it. Rows are grouped by the ServiceNow program in which DESBY Technologies, Inc. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Ashburn (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Ashburn (United States) |
| Service Provider | ||
| Americas | United States | Ashburn (United States) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where DESBY Technologies, Inc. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 121 | 918 |
| Build · region · ams | 94 | 918 |
| Build · region · apj | 84 | 918 |
| Build · region · emea | 94 | 918 |
| Consulting & Implementation · country · ams / canada | 63 | 419 |
| Consulting & Implementation · country · ams / united states | 63 | 419 |
| Consulting & Implementation · country · apj / australia | 183 | 419 |
| Consulting & Implementation · country · apj / japan | 183 | 419 |
| Consulting & Implementation · country · apj / korea | 183 | 419 |
| Consulting & Implementation · country · apj / new zealand | 183 | 419 |
| Consulting & Implementation · country · emea / austria | 208 | 420 |
| Consulting & Implementation · country · emea / belgium | 208 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 208 | 420 |
| Consulting & Implementation · country · emea / croatia | 207 | 419 |
| Consulting & Implementation · country · emea / czech republic | 208 | 420 |
| Consulting & Implementation · country · emea / denmark | 208 | 420 |
| Consulting & Implementation · country · emea / finland | 208 | 420 |
| Consulting & Implementation · country · emea / france | 207 | 419 |
| Consulting & Implementation · country · emea / germany | 208 | 420 |
| Consulting & Implementation · country · emea / greece | 208 | 420 |
| Consulting & Implementation · country · emea / hungary | 208 | 420 |
| Consulting & Implementation · country · emea / ireland | 207 | 419 |
| Consulting & Implementation · country · emea / italy | 208 | 420 |
| Consulting & Implementation · country · emea / lithuania | 207 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 208 | 420 |
| Consulting & Implementation · country · emea / netherlands | 208 | 420 |
| Consulting & Implementation · country · emea / norway | 208 | 420 |
| Consulting & Implementation · country · emea / poland | 208 | 420 |
| Consulting & Implementation · country · emea / portugal | 208 | 420 |
| Consulting & Implementation · country · emea / romania | 207 | 419 |
| Consulting & Implementation · country · emea / slovakia | 208 | 420 |
| Consulting & Implementation · country · emea / slovenia | 208 | 420 |
| Consulting & Implementation · country · emea / spain | 208 | 420 |
| Consulting & Implementation · country · emea / sweden | 207 | 419 |
| Consulting & Implementation · country · emea / switzerland | 208 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 208 | 420 |
| Consulting & Implementation · product line · app engine | 169 | 391 |
| Consulting & Implementation · product line · customer service management | 126 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 85 | 140 |
| Consulting & Implementation · product line · field service management | 140 | 222 |
| Consulting & Implementation · product line · financial services operations | 80 | 129 |
| Consulting & Implementation · product line · hardware asset management | 134 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 65 | 105 |
| Consulting & Implementation · product line · human resources | 38 | 275 |
| Consulting & Implementation · product line · it service management pro | 77 | 118 |
| Consulting & Implementation · product line · it service management standard | 78 | 174 |
| Consulting & Implementation · product line · now assist creator | 137 | 247 |
| Consulting & Implementation · product line · now assist csm | 112 | 200 |
| Consulting & Implementation · product line · now assist hr | 71 | 184 |
| Consulting & Implementation · product line · now assist itsm | 19 | 267 |
| Consulting & Implementation · product line · public sector digital services | 68 | 109 |
| Consulting & Implementation · product line · security incident response | 67 | 218 |
| Consulting & Implementation · product line · software asset management | 139 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 143 | 302 |
| Consulting & Implementation · product line · vulnerability response | 71 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 92 | 145 |
| Consulting & Implementation · region · all | 106 | 1569 |
| Consulting & Implementation · region · ams | 63 | 420 |
| Consulting & Implementation · region · apj | 183 | 419 |
| Consulting & Implementation · region · emea | 208 | 420 |
| Reseller · country · ams / united states | 152 | 212 |
| Reseller · region · all | 280 | 1198 |
| Reseller · region · ams | 170 | 235 |
| Service Provider · country · ams / united states | 96 | 128 |
| Service Provider · region · all | 232 | 614 |
| Service Provider · region · ams | 104 | 139 |
Questions about DESBY Technologies, Inc.
- What is DESBY Technologies, Inc.'s ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: DESBY Technologies, Inc. is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Registered), Service Provider (Registered), headquartered in Ashburn, United States, with Product Line Achievements in 3 product lines and a customer satisfaction score of 4.86 out of 5.
- What is DESBY Technologies, Inc. best at on ServiceNow?
- DESBY Technologies, Inc. holds Product Line Achievements in Human Resources (HR), ITSM Standard, Now Assist for IT Service Management (ITSM).
- Where does DESBY Technologies, Inc. operate?
- The Finder lists coverage in 36 countries with offices in Ashburn (United States).