Partner profile

Devhd Germany GmbH
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Devhd Germany GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Hamburg, Germany, with Product Line Achievements in 4 product lines (2 Validated Practices) and a customer satisfaction score of 4.72 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Hamburg, Germany
- Legal entity
- Devhd Germany GmbH
- Website
- www.dev-hd.com
- Finder contact
- sales@dev-hd.com
- Offices
- Hamburg (Germany)
- Industries served
- Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Service Provider, Technology
About Devhd Germany GmbH
As written by the partner in its Partner Finder record.
At Devhd we focus on expert ServiceNow implementation & consulting services, aimed at maximizing the platform's benefits across your organization. As a Premier ServiceNow Partner, Devhd provides design, consulting & implementation, support & maintenance throughout the ServiceNow Platform. Our expertise extends across key industry verticals and business areas, including: Customer Experience – CSM; Technology Excellence – ITSM, ITOM; ITAM, SPM; Employee Experience – HRSD; Hyperautomation & Low-code: App Engine, Automation Engine; Core Services – Service Catalog, CMDB/CSDM; Intelligence & GenAI – Performance Analytics, Now Assist; Integration Services. With 10 + years of hands-on experience on the NOW Platform, our team of consultants provides comprehensive coverage of Technical Governance for end-to-end projects, ensuring seamless project execution. Reach out for strategic guidance and transformative digital applications, making your business smarter, faster, and better.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.17 | 15 | Best for App Engine |
| Customer Service Management (CSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 5.00 | 6 | Best for Customer Service Management |
| ITSM Pro | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 5 | Best for ITSM Pro |
| ITSM Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 4.93 | 6 | Best for ITSM Standard |
Certifications
How to read it. People is how many staff at Devhd Germany GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 15 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 6 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 3 |
| Human Resources (HR) | Suite Certification - HR Professional | 3 |
| ITSM Pro | Employee Center Accreditation | 11 |
| Micro-Certification – DevOps Change Velocity | 5 | |
| Suite Certification - ITSM Professional | 5 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 11 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 | |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 2 |
Accredited people: 6 sales, 7 presales, 16 delivery.
Where Devhd Germany GmbH operates
How to read it. Rows are grouped by the ServiceNow program in which Devhd Germany GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Hamburg (Germany) |
| Reseller | ||
| EMEA | Switzerland, Germany, United Kingdom, Luxembourg, Romania | Hamburg (Germany) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Devhd Germany GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 175 | 918 |
| Build · region · ams | 128 | 918 |
| Build · region · apj | 117 | 918 |
| Build · region · emea | 125 | 918 |
| Consulting & Implementation · country · ams / canada | 216 | 419 |
| Consulting & Implementation · country · ams / united states | 216 | 419 |
| Consulting & Implementation · country · apj / australia | 184 | 419 |
| Consulting & Implementation · country · apj / japan | 184 | 419 |
| Consulting & Implementation · country · apj / korea | 184 | 419 |
| Consulting & Implementation · country · apj / new zealand | 184 | 419 |
| Consulting & Implementation · country · emea / austria | 44 | 420 |
| Consulting & Implementation · country · emea / belgium | 44 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 44 | 420 |
| Consulting & Implementation · country · emea / croatia | 44 | 419 |
| Consulting & Implementation · country · emea / czech republic | 44 | 420 |
| Consulting & Implementation · country · emea / denmark | 44 | 420 |
| Consulting & Implementation · country · emea / finland | 44 | 420 |
| Consulting & Implementation · country · emea / france | 44 | 419 |
| Consulting & Implementation · country · emea / germany | 44 | 420 |
| Consulting & Implementation · country · emea / greece | 44 | 420 |
| Consulting & Implementation · country · emea / hungary | 44 | 420 |
| Consulting & Implementation · country · emea / ireland | 44 | 419 |
| Consulting & Implementation · country · emea / italy | 44 | 420 |
| Consulting & Implementation · country · emea / lithuania | 44 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 44 | 420 |
| Consulting & Implementation · country · emea / netherlands | 44 | 420 |
| Consulting & Implementation · country · emea / norway | 44 | 420 |
| Consulting & Implementation · country · emea / poland | 44 | 420 |
| Consulting & Implementation · country · emea / portugal | 44 | 420 |
| Consulting & Implementation · country · emea / romania | 44 | 419 |
| Consulting & Implementation · country · emea / slovakia | 44 | 420 |
| Consulting & Implementation · country · emea / slovenia | 44 | 420 |
| Consulting & Implementation · country · emea / spain | 44 | 420 |
| Consulting & Implementation · country · emea / sweden | 44 | 419 |
| Consulting & Implementation · country · emea / switzerland | 44 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 44 | 420 |
| Consulting & Implementation · product line · app engine | 21 | 391 |
| Consulting & Implementation · product line · customer service management | 80 | 300 |
| Consulting & Implementation · product line · hardware asset management | 135 | 286 |
| Consulting & Implementation · product line · human resources | 186 | 275 |
| Consulting & Implementation · product line · it service management pro | 89 | 118 |
| Consulting & Implementation · product line · it service management standard | 63 | 174 |
| Consulting & Implementation · product line · software asset management | 140 | 275 |
| Consulting & Implementation · region · all | 88 | 1569 |
| Consulting & Implementation · region · ams | 217 | 420 |
| Consulting & Implementation · region · apj | 184 | 419 |
| Consulting & Implementation · region · emea | 44 | 420 |
| Reseller · country · emea / germany | 18 | 94 |
| Reseller · country · emea / luxembourg | 11 | 35 |
| Reseller · country · emea / romania | 9 | 20 |
| Reseller · country · emea / switzerland | 15 | 76 |
| Reseller · country · emea / united kingdom | 16 | 109 |
| Reseller · region · all | 44 | 1198 |
| Reseller · region · emea | 23 | 200 |
Questions about Devhd Germany GmbH
- What is Devhd Germany GmbH's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Devhd Germany GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Hamburg, Germany, with Product Line Achievements in 4 product lines (2 Validated Practices) and a customer satisfaction score of 4.72 out of 5.
- What is Devhd Germany GmbH best at on ServiceNow?
- ServiceNow has validated Devhd Germany GmbH's practice in App Engine, ITSM Standard.
- Where does Devhd Germany GmbH operate?
- The Finder lists coverage in 36 countries with offices in Hamburg (Germany).