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Partner profile

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Devhd Germany GmbH

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Devhd Germany GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Hamburg, Germany, with Product Line Achievements in 4 product lines (2 Validated Practices) and a customer satisfaction score of 4.72 out of 5.

Partner Score
108.2
ServiceNow's ranking value, higher is better
Customer satisfaction
4.72 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
4
2 Validated Practices
Certified people
67
across 7 product lines
Architects
0 · 4
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
88 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Hamburg, Germany
Legal entity
Devhd Germany GmbH
Website
www.dev-hd.com
Finder contact
sales@dev-hd.com
Offices
Hamburg (Germany)
Industries served
Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Service Provider, Technology

About Devhd Germany GmbH

As written by the partner in its Partner Finder record.

At Devhd we focus on expert ServiceNow implementation & consulting services, aimed at maximizing the platform's benefits across your organization. As a Premier ServiceNow Partner, Devhd provides design, consulting & implementation, support & maintenance throughout the ServiceNow Platform. Our expertise extends across key industry verticals and business areas, including: Customer Experience – CSM; Technology Excellence – ITSM, ITOM; ITAM, SPM; Employee Experience – HRSD; Hyperautomation & Low-code: App Engine, Automation Engine; Core Services – Service Catalog, CMDB/CSDM; Intelligence & GenAI – Performance Analytics, Now Assist; Integration Services. With 10 + years of hands-on experience on the NOW Platform, our team of consultants provides comprehensive coverage of Technical Governance for end-to-end projects, ensuring seamless project execution. Reach out for strategic guidance and transformative digital applications, making your business smarter, faster, and better.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
App Engine —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 34.1715 Best for App Engine
Customer Service Management (CSM) —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 35.006 Best for Customer Service Management
ITSM Pro —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 25.005 Best for ITSM Pro
ITSM Standard —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 74.936 Best for ITSM Standard

Certifications

How to read it. People is how many staff at Devhd Germany GmbH hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)15
Customer Service Management (CSM)Suite Certification - CSM Professional6
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)3
Human Resources (HR)Suite Certification - HR Professional3
ITSM ProEmployee Center Accreditation11
Micro-Certification – DevOps Change Velocity5
Suite Certification - ITSM Professional5
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))11
Certified Implementation Specialist – IT Service Management (CIS-ITSM)6
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)2

Accredited people: 6 sales, 7 presales, 16 delivery.

Where Devhd Germany GmbH operates

How to read it. Rows are grouped by the ServiceNow program in which Devhd Germany GmbH declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaHamburg (Germany)
Reseller
EMEASwitzerland, Germany, United Kingdom, Luxembourg, RomaniaHamburg (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Devhd Germany GmbH appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all175918
Build · region · ams128918
Build · region · apj117918
Build · region · emea125918
Consulting & Implementation · country · ams / canada216419
Consulting & Implementation · country · ams / united states216419
Consulting & Implementation · country · apj / australia184419
Consulting & Implementation · country · apj / japan184419
Consulting & Implementation · country · apj / korea184419
Consulting & Implementation · country · apj / new zealand184419
Consulting & Implementation · country · emea / austria44420
Consulting & Implementation · country · emea / belgium44420
Consulting & Implementation · country · emea / bulgaria44420
Consulting & Implementation · country · emea / croatia44419
Consulting & Implementation · country · emea / czech republic44420
Consulting & Implementation · country · emea / denmark44420
Consulting & Implementation · country · emea / finland44420
Consulting & Implementation · country · emea / france44419
Consulting & Implementation · country · emea / germany44420
Consulting & Implementation · country · emea / greece44420
Consulting & Implementation · country · emea / hungary44420
Consulting & Implementation · country · emea / ireland44419
Consulting & Implementation · country · emea / italy44420
Consulting & Implementation · country · emea / lithuania44419
Consulting & Implementation · country · emea / luxembourg44420
Consulting & Implementation · country · emea / netherlands44420
Consulting & Implementation · country · emea / norway44420
Consulting & Implementation · country · emea / poland44420
Consulting & Implementation · country · emea / portugal44420
Consulting & Implementation · country · emea / romania44419
Consulting & Implementation · country · emea / slovakia44420
Consulting & Implementation · country · emea / slovenia44420
Consulting & Implementation · country · emea / spain44420
Consulting & Implementation · country · emea / sweden44419
Consulting & Implementation · country · emea / switzerland44420
Consulting & Implementation · country · emea / united kingdom44420
Consulting & Implementation · product line · app engine21391
Consulting & Implementation · product line · customer service management80300
Consulting & Implementation · product line · hardware asset management135286
Consulting & Implementation · product line · human resources186275
Consulting & Implementation · product line · it service management pro89118
Consulting & Implementation · product line · it service management standard63174
Consulting & Implementation · product line · software asset management140275
Consulting & Implementation · region · all881569
Consulting & Implementation · region · ams217420
Consulting & Implementation · region · apj184419
Consulting & Implementation · region · emea44420
Reseller · country · emea / germany1894
Reseller · country · emea / luxembourg1135
Reseller · country · emea / romania920
Reseller · country · emea / switzerland1576
Reseller · country · emea / united kingdom16109
Reseller · region · all441198
Reseller · region · emea23200

Questions about Devhd Germany GmbH

What is Devhd Germany GmbH's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Devhd Germany GmbH is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Hamburg, Germany, with Product Line Achievements in 4 product lines (2 Validated Practices) and a customer satisfaction score of 4.72 out of 5.
What is Devhd Germany GmbH best at on ServiceNow?
ServiceNow has validated Devhd Germany GmbH's practice in App Engine, ITSM Standard.
Where does Devhd Germany GmbH operate?
The Finder lists coverage in 36 countries with offices in Hamburg (Germany).