Partner profile
NewRocket LLC
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
NewRocket LLC is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), headquartered in Vista, United States, with Product Line Achievements in 12 product lines (5 Validated Practices) and a customer satisfaction score of 4.33 out of 5.
Partner Score
171.1
ServiceNow's ranking value, higher is better
Customer satisfaction
4.33 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
12
5 Validated Practices
Certified people
805
across 31 product lines
Architects
5 · 23
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
12 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
EliteService Provider
not in programBuild
PremierEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Vista, California, United States
- Legal entity
- NewRocket LLC
- Website
- www.newrocket.com
- Finder contact
- info@newrocket.com
- ServiceNow Store
- 3 offerings, 13 apps, 1 integration
- Offices
- Kanata (Canada), London (United Kingdom), Pune (India), Vista (United States)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics
About NewRocket LLC
As written by the partner in its Partner Finder record.
NewRocket is the AI-first Elite partner that activates real value on ServiceNow. As a trusted advisor to enterprise leaders, NewRocket combines industry expertise, human-centered design, and enterprise-grade AI to help organizations navigate change and scale with confidence. With two decades of experience guiding clients to realize the full potential of the ServiceNow AI Platform, NewRocket is among the largest pure-play ServiceNow partners, uniquely focused on enabling enterprises to adopt AI they trust to deliver lasing business value. For more information, please visit www.newrocket.com.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | VP Validated Practice in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 0 | n/p | 139 | Best for App Engine |
| Customer Service Management (CSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 3.36 | 40 | Best for Customer Service Management |
| Financial Services Operations - Banking | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.00 | 10 | Best for Financial Services Operations - Banking |
| Hardware Asset Management (HAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 44 | Best for Hardware Asset Management |
| Human Resources (HR) | PLA Product Line Achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.17 | 38 | Best for Human Resources |
| ITSM Pro | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 15 | Best for ITSM Pro |
| ITSM Standard | PLA Product Line Achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 15 | 4.38 | 30 | Best for ITSM Standard |
| Risk, Resilience, Sustainability | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.50 | 18 | Best for Risk, Resilience, Sustainability |
| Security Incident Response | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 16 | Best for Security Incident Response |
| Software Asset Management (SAM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.50 | 31 | Best for Software Asset Management |
| Third-party Risk Management | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 9 | Best for Third-party Risk Management |
| Workflow Data Fabric | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 4.29 | 24 | Best for Workflow Data Fabric |
Certifications
How to read it. People is how many staff at NewRocket LLC hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 139 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 11 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 40 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 2 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 16 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 10 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 44 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 2 |
| Human Resources (HR) | Suite Certification - HR Professional | 38 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 3 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 3 | |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 15 |
| Suite Certification - ITSM Professional | 15 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 47 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 30 | |
| Employee Center Accreditation | 45 | |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 13 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 13 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 43 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 22 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 23 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 45 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 6 |
| Retail Service Management | Retail Delivery Accreditation | 2 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 38 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 16 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 31 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 27 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 2 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 3 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 9 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 9 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 17 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 24 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 123 sales, 99 presales, 268 delivery.
Where NewRocket LLC operates
How to read it. Rows are grouped by the ServiceNow program in which NewRocket LLC declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Kanata (Canada), Vista (United States) |
| Asia Pacific & Japan | Australia, India, Japan, South Korea, New Zealand | Pune (India) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | London (United Kingdom) |
| Reseller | ||
| Americas | Canada, United States | Kanata (Canada), Vista (United States) |
| EMEA | Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Ireland, The Netherlands, Norway, Sweden | London (United Kingdom) |
Store offerings
- Enterprise Resilience · Technology Excellence
- Retail Communication and Task Management · Customer Experience
- Streamline MSP Operations Framework · Customer Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where NewRocket LLC appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 29 | 918 |
| Build · region · ams | 26 | 918 |
| Build · region · apj | 27 | 918 |
| Build · region · emea | 38 | 918 |
| Consulting & Implementation · country · ams / canada | 12 | 419 |
| Consulting & Implementation · country · ams / united states | 12 | 419 |
| Consulting & Implementation · country · apj / australia | 111 | 419 |
| Consulting & Implementation · country · apj / india | 38 | 69 |
| Consulting & Implementation · country · apj / japan | 111 | 419 |
| Consulting & Implementation · country · apj / korea | 111 | 419 |
| Consulting & Implementation · country · apj / new zealand | 111 | 419 |
| Consulting & Implementation · country · emea / austria | 27 | 420 |
| Consulting & Implementation · country · emea / belgium | 27 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 27 | 420 |
| Consulting & Implementation · country · emea / croatia | 27 | 419 |
| Consulting & Implementation · country · emea / czech republic | 27 | 420 |
| Consulting & Implementation · country · emea / denmark | 27 | 420 |
| Consulting & Implementation · country · emea / finland | 27 | 420 |
| Consulting & Implementation · country · emea / france | 27 | 419 |
| Consulting & Implementation · country · emea / germany | 27 | 420 |
| Consulting & Implementation · country · emea / greece | 27 | 420 |
| Consulting & Implementation · country · emea / hungary | 27 | 420 |
| Consulting & Implementation · country · emea / ireland | 27 | 419 |
| Consulting & Implementation · country · emea / italy | 27 | 420 |
| Consulting & Implementation · country · emea / lithuania | 27 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 27 | 420 |
| Consulting & Implementation · country · emea / netherlands | 27 | 420 |
| Consulting & Implementation · country · emea / norway | 27 | 420 |
| Consulting & Implementation · country · emea / poland | 27 | 420 |
| Consulting & Implementation · country · emea / portugal | 27 | 420 |
| Consulting & Implementation · country · emea / romania | 27 | 419 |
| Consulting & Implementation · country · emea / slovakia | 27 | 420 |
| Consulting & Implementation · country · emea / slovenia | 27 | 420 |
| Consulting & Implementation · country · emea / spain | 27 | 420 |
| Consulting & Implementation · country · emea / sweden | 27 | 419 |
| Consulting & Implementation · country · emea / switzerland | 27 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 27 | 420 |
| Consulting & Implementation · product line · app engine | 1 | 391 |
| Consulting & Implementation · product line · business continuity management | 8 | 103 |
| Consulting & Implementation · product line · customer service management | 61 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 48 | 140 |
| Consulting & Implementation · product line · field service management | 32 | 222 |
| Consulting & Implementation · product line · financial services operations | 2 | 129 |
| Consulting & Implementation · product line · hardware asset management | 6 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 39 | 105 |
| Consulting & Implementation · product line · human resources | 5 | 275 |
| Consulting & Implementation · product line · it operations management visibility | 44 | 82 |
| Consulting & Implementation · product line · it service management pro | 25 | 118 |
| Consulting & Implementation · product line · it service management standard | 17 | 174 |
| Consulting & Implementation · product line · moveworks | 1 | 86 |
| Consulting & Implementation · product line · now assist creator | 1 | 247 |
| Consulting & Implementation · product line · now assist csm | 61 | 200 |
| Consulting & Implementation · product line · now assist hr | 18 | 184 |
| Consulting & Implementation · product line · now assist itsm | 59 | 267 |
| Consulting & Implementation · product line · public sector digital services | 47 | 109 |
| Consulting & Implementation · product line · retail service management | 31 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 7 | 189 |
| Consulting & Implementation · product line · security incident response | 3 | 218 |
| Consulting & Implementation · product line · software asset management | 31 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 28 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 88 | 302 |
| Consulting & Implementation · product line · technology provider service management | 26 | 73 |
| Consulting & Implementation · product line · telecom service management | 28 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 29 | 89 |
| Consulting & Implementation · product line · third party risk management | 4 | 113 |
| Consulting & Implementation · product line · vulnerability response | 30 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 1 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 54 | 120 |
| Consulting & Implementation · region · all | 12 | 1569 |
| Consulting & Implementation · region · ams | 12 | 420 |
| Consulting & Implementation · region · apj | 111 | 419 |
| Consulting & Implementation · region · emea | 27 | 420 |
| Reseller · country · ams / canada | 11 | 105 |
| Reseller · country · ams / united states | 13 | 212 |
| Reseller · country · emea / belgium | 20 | 51 |
| Reseller · country · emea / denmark | 23 | 54 |
| Reseller · country · emea / finland | 17 | 40 |
| Reseller · country · emea / france | 20 | 48 |
| Reseller · country · emea / germany | 31 | 94 |
| Reseller · country · emea / ireland | 22 | 60 |
| Reseller · country · emea / netherlands | 21 | 58 |
| Reseller · country · emea / norway | 18 | 37 |
| Reseller · country · emea / sweden | 21 | 49 |
| Reseller · country · emea / switzerland | 28 | 76 |
| Reseller · country · emea / united kingdom | 30 | 109 |
| Reseller · region · all | 38 | 1198 |
| Reseller · region · ams | 13 | 235 |
| Reseller · region · emea | 39 | 200 |
Questions about NewRocket LLC
- What is NewRocket LLC's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: NewRocket LLC is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), headquartered in Vista, United States, with Product Line Achievements in 12 product lines (5 Validated Practices) and a customer satisfaction score of 4.33 out of 5.
- What is NewRocket LLC best at on ServiceNow?
- ServiceNow has validated NewRocket LLC's practice in App Engine, Hardware Asset Management (HAM), ITSM Standard, Risk, Resilience, Sustainability, Security Incident Response.
- Where does NewRocket LLC operate?
- The Finder lists coverage in 37 countries with offices in Kanata (Canada), London (United Kingdom), Pune (India), Vista (United States).