Partner profile
Quintica Group FZ LLC
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Quintica Group FZ LLC is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Dubai, United Arab Emirates, with Product Line Achievements in 6 product lines (3 Validated Practices) and a customer satisfaction score of 4.23 out of 5.
Partner Score
127.4
ServiceNow's ranking value, higher is better
Customer satisfaction
4.23 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
6
3 Validated Practices
Certified people
317
across 31 product lines
Architects
1 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
40 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
EliteService Provider
RegisteredBuild
RegisteredEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Dubai, United Arab Emirates
- Legal entity
- Quintica Group FZ LLC
- Website
- www.quintica.com
- Finder contact
- engage@quintica.com
- Offices
- Dubai (United Arab Emirates), Johannesburg (South Africa)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Retail and Hospitality, Technology, Telco and Media
About Quintica Group FZ LLC
As written by the partner in its Partner Finder record.
As an Elite ServiceNow Partner across Africa and the Middle East, we're focused on helping our customers turn the promise of digital transformation into a reality, connecting your vision to execution. We're proud to have worked with some of the most successful companies across the globe to deliver exceptional services experiences. We believe people are at the heart of any large scale transformation journey and we apply our Great People to deliver Big Things for our customers. Together we help you unlock the power of transformative platforms.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.83 | 18 | Best for Customer Service Management |
| Field Service Management (FSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.90 | 35 | Best for Field Service Management |
| Hardware Asset Management (HAM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 5 | Best for Hardware Asset Management |
| ITSM Pro | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.33 | 8 | Best for ITSM Pro |
| ITSM Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.30 | 25 | Best for ITSM Standard |
| Software Asset Management (SAM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.83 | 8 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at Quintica Group FZ LLC hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 34 |
| Business Continuity Management | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 11 |
| Micro-Certification - Business Continuity Management | 3 | |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 18 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 11 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 5 |
| Human Resources (HR) | Suite Certification - HR Professional | 9 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 8 |
| Suite Certification - ITSM Professional | 8 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 34 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 25 | |
| Employee Center Accreditation | 33 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 2 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 4 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 4 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 7 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 7 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 3 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 24 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 2 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 6 |
| Retail Service Management | Retail Delivery Accreditation | 5 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 8 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 12 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 2 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 2 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 7 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 3 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 4 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 4 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 4 |
Accredited people: 68 sales, 64 presales, 104 delivery.
Where Quintica Group FZ LLC operates
How to read it. Rows are grouped by the ServiceNow program in which Quintica Group FZ LLC declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia, South Africa | Dubai (United Arab Emirates), Johannesburg (South Africa) |
| Reseller | ||
| Asia Pacific & Japan | South Korea | — |
| EMEA | United Arab Emirates, Angola, Bahrain, Botswana, Cote d'Ivoire, Egypt, Ghana, Kenya, Kuwait, Mauritius, Nigeria, Qatar, Tanzania, Uganda, South Africa | Dubai (United Arab Emirates), Johannesburg (South Africa) |
| Service Provider | ||
| EMEA | United Arab Emirates, United Kingdom, South Africa | Dubai (United Arab Emirates), Johannesburg (South Africa) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Quintica Group FZ LLC appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 360 | 918 |
| Build · region · ams | 357 | 918 |
| Build · region · apj | 358 | 918 |
| Build · region · emea | 357 | 918 |
| Consulting & Implementation · country · ams / canada | 124 | 419 |
| Consulting & Implementation · country · ams / united states | 124 | 419 |
| Consulting & Implementation · country · apj / australia | 57 | 419 |
| Consulting & Implementation · country · apj / japan | 57 | 419 |
| Consulting & Implementation · country · apj / korea | 57 | 419 |
| Consulting & Implementation · country · apj / new zealand | 57 | 419 |
| Consulting & Implementation · country · emea / austria | 16 | 420 |
| Consulting & Implementation · country · emea / belgium | 16 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 16 | 420 |
| Consulting & Implementation · country · emea / croatia | 16 | 419 |
| Consulting & Implementation · country · emea / czech republic | 16 | 420 |
| Consulting & Implementation · country · emea / denmark | 16 | 420 |
| Consulting & Implementation · country · emea / finland | 16 | 420 |
| Consulting & Implementation · country · emea / france | 16 | 419 |
| Consulting & Implementation · country · emea / germany | 16 | 420 |
| Consulting & Implementation · country · emea / greece | 16 | 420 |
| Consulting & Implementation · country · emea / hungary | 16 | 420 |
| Consulting & Implementation · country · emea / ireland | 16 | 419 |
| Consulting & Implementation · country · emea / italy | 16 | 420 |
| Consulting & Implementation · country · emea / lithuania | 16 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 16 | 420 |
| Consulting & Implementation · country · emea / netherlands | 16 | 420 |
| Consulting & Implementation · country · emea / norway | 16 | 420 |
| Consulting & Implementation · country · emea / poland | 16 | 420 |
| Consulting & Implementation · country · emea / portugal | 16 | 420 |
| Consulting & Implementation · country · emea / romania | 16 | 419 |
| Consulting & Implementation · country · emea / slovakia | 16 | 420 |
| Consulting & Implementation · country · emea / slovenia | 16 | 420 |
| Consulting & Implementation · country · emea / south africa | 4 | 21 |
| Consulting & Implementation · country · emea / spain | 16 | 420 |
| Consulting & Implementation · country · emea / sweden | 16 | 419 |
| Consulting & Implementation · country · emea / switzerland | 16 | 420 |
| Consulting & Implementation · country · emea / united arab emirates | 9 | 30 |
| Consulting & Implementation · country · emea / united kingdom | 16 | 420 |
| Consulting & Implementation · product line · app engine | 120 | 391 |
| Consulting & Implementation · product line · business continuity management | 67 | 103 |
| Consulting & Implementation · product line · cloud cost management | 19 | 47 |
| Consulting & Implementation · product line · customer service management | 30 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 56 | 140 |
| Consulting & Implementation · product line · field service management | 3 | 222 |
| Consulting & Implementation · product line · financial services operations | 61 | 129 |
| Consulting & Implementation · product line · hardware asset management | 26 | 286 |
| Consulting & Implementation · product line · human resources | 69 | 275 |
| Consulting & Implementation · product line · it service management pro | 27 | 118 |
| Consulting & Implementation · product line · it service management standard | 38 | 174 |
| Consulting & Implementation · product line · legal service delivery | 47 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 14 | 50 |
| Consulting & Implementation · product line · moveworks | 46 | 86 |
| Consulting & Implementation · product line · now assist creator | 106 | 247 |
| Consulting & Implementation · product line · now assist csm | 32 | 200 |
| Consulting & Implementation · product line · now assist hr | 58 | 184 |
| Consulting & Implementation · product line · now assist itsm | 67 | 267 |
| Consulting & Implementation · product line · operational technology management | 25 | 89 |
| Consulting & Implementation · product line · public sector digital services | 54 | 109 |
| Consulting & Implementation · product line · retail service management | 18 | 82 |
| Consulting & Implementation · product line · security incident response | 54 | 218 |
| Consulting & Implementation · product line · software asset management | 27 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 99 | 302 |
| Consulting & Implementation · product line · technology provider service management | 14 | 73 |
| Consulting & Implementation · product line · telecom service management | 17 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 19 | 89 |
| Consulting & Implementation · product line · third party risk management | 67 | 113 |
| Consulting & Implementation · product line · vulnerability response | 55 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 84 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 59 | 120 |
| Consulting & Implementation · region · all | 40 | 1569 |
| Consulting & Implementation · region · ams | 124 | 420 |
| Consulting & Implementation · region · apj | 57 | 419 |
| Consulting & Implementation · region · emea | 16 | 420 |
| Reseller · country · apj / korea | 10 | 17 |
| Reseller · country · emea / egypt | 2 | 2 |
| Reseller · country · emea / kenya | 3 | 8 |
| Reseller · country · emea / kuwait | 8 | 12 |
| Reseller · country · emea / qatar | 9 | 16 |
| Reseller · country · emea / south africa | 11 | 31 |
| Reseller · country · emea / united arab emirates | 11 | 33 |
| Reseller · region · all | 46 | 1198 |
| Reseller · region · apj | 23 | 126 |
| Reseller · region · emea | 24 | 200 |
| Service Provider · country · emea / south africa | 13 | 15 |
| Service Provider · country · emea / united arab emirates | 19 | 25 |
| Service Provider · country · emea / united kingdom | 41 | 59 |
| Service Provider · region · all | 138 | 614 |
| Service Provider · region · emea | 57 | 103 |
Questions about Quintica Group FZ LLC
- What is Quintica Group FZ LLC's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Quintica Group FZ LLC is a ServiceNow partner with the tiers Build (Registered), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Dubai, United Arab Emirates, with Product Line Achievements in 6 product lines (3 Validated Practices) and a customer satisfaction score of 4.23 out of 5.
- What is Quintica Group FZ LLC best at on ServiceNow?
- ServiceNow has validated Quintica Group FZ LLC's practice in Customer Service Management (CSM), Field Service Management (FSM), ITSM Standard.
- Where does Quintica Group FZ LLC operate?
- The Finder lists coverage in 51 countries with offices in Dubai (United Arab Emirates), Johannesburg (South Africa).