How many ServiceNow partners have a Validated Practice in Field Service Management?

10 partners, out of 22 with a Product Line Achievement.

League table · Consulting & Implementation

Best ServiceNow partners for Field Service Management (FSM)

Data as of 2026-10-20 · 22 partners hold a Product Line Achievement in Field Service Management

By ServiceNow's published figures, compiled by Partner Index, Optimum Healthcare IT, LLC ranks first for Field Service Management with a Validated Practice and a line CSAT of 5.00 out of 5, ahead of iTSM Group and Everforth GlideFast. 10 of the 22 partners have had their Field Service Management practice validated by ServiceNow.

Field Service Management league table: 22 partners

How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their Field Service Management practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for Field Service Management only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for Field Service Management, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.

#	Partner	Status	Regions	Line CSAT	Deployments	Skilled people	Tier	Partner Score	ServiceNow Finder rank
Validated Practice · 10 partners
1	Optimum Healthcare IT, LLC	Validated Practice	AMS	5.00	3	13	Elite	175.1	5 of 222
2	iTSM Group	Validated Practice	EMEA	5.00	3	6	Elite	161.8	4 of 222
3	Everforth GlideFast	Validated Practice	AMS · EMEA	5.00	2	28	Elite	175.9	1 of 222
4	iTech AG	Validated Practice	AMS	5.00	2	15	Elite	146.4	9 of 222
5	Kaptius	Validated Practice	EMEA	5.00	2	5	Premier	117.5	10 of 222
6	Quintica Group FZ LLC	Validated Practice	EMEA	4.90	5	35	Elite	127.4	3 of 222
7	TTEC Digital, LLC	Validated Practice	AMS	4.88	4	6	Elite	80.9	6 of 222
8	Konversational	Validated Practice	EMEA	4.83	9	9	Elite	174.8	2 of 222
9	UP3 Services Limited	Validated Practice	EMEA	4.10	5	8	Premier	129.4	7 of 222
10	Advania AB	Validated Practice	EMEA	3.75	2	9	Elite	152.8	8 of 222
Product Line Achievement only · 12 partners
11	Computacenter	PLA	EMEA	5.00	13	16	Elite	194.1	11 of 222
12	Evora IT Solutions	PLA	AMS	5.00	3	30	Premier	77.9	16 of 222
13	Insight Enterprises	PLA	AMS	5.00	3	9	Elite	184.0	12 of 222
14	Cognizant Technology Solutions U.S. Corporation	PLA	EMEA	5.00	2	73	Global Elite	348.2	19 of 222
15	agineo GmbH	PLA	EMEA	5.00	2	10	Elite	206.7	14 of 222
16	Tuatara Consulting Inc.	PLA	AMS	5.00	2	6	Premier	81.1	18 of 222
17	SOPRA STERIA GROUP	PLA	EMEA	5.00	1	27	Elite	184.7	21 of 222
18	Temus	PLA	APJ	4.90	5	8	Premier	76.9	17 of 222
19	Fujitsu	PLA	APJ	4.50	2	49	Elite	276.1	15 of 222
20	Australian Centre for Advanced Computing & Communications	PLA	APJ	4.50	2	4	Elite	113.9	13 of 222
21	Ateko	PLA	AMS	4.20	5	21	Elite	158.1	24 of 222
22	SOFTACT Solutions, LLC.	PLA	AMS	n/p	0	6	Elite	101.0	20 of 222

How positions are decided

Partner Index ranks ServiceNow Consulting & Implementation partners for Field Service Management on ServiceNow's own published figures only, with no score of its own and no paid placement:

Only Consulting & Implementation partners with a Product Line Achievement in Field Service Management, in any region, are listed.
Partners with a Validated Practice rank above partners with a Product Line Achievement only.
Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.

Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.

Questions

Which ServiceNow partner is best for Field Service Management?: By ServiceNow's published figures, compiled by Partner Index, Optimum Healthcare IT, LLC ranks first for Field Service Management as of 2026-10-20.
How many ServiceNow partners have a Validated Practice in Field Service Management?: 10 partners, out of 22 with a Product Line Achievement.
What is the difference between a Product Line Achievement and a Validated Practice?: A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.