Partner profile
Sigital LLC
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Sigital LLC is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Columbus, United States, with Product Line Achievements in 6 product lines (2 Validated Practices) and a customer satisfaction score of 4.90 out of 5.
Partner Score
120.4
ServiceNow's ranking value, higher is better
Customer satisfaction
4.90 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
6
2 Validated Practices
Certified people
64
across 16 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
68 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
PremierReseller
PremierService Provider
not in programBuild
not in programEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Columbus, Ohio, United States
- Legal entity
- Sigital LLC
- Website
- www.thinksigital.com
- Finder contact
- tim.james@thinksigital.com
- Offices
- Columbus (United States)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality
About Sigital LLC
As written by the partner in its Partner Finder record.
As a top-rated ServiceNow provider, Sigital is committed to leading your digital workforce transformation. Our expertise lies in utilizing the ServiceNow platform to revamp your digital operations through customized solution workflows, developed from our vast experience in management consulting and our unyielding commitment to innovation.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 5.00 | 5 | Best for Customer Service Management |
| Hardware Asset Management (HAM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.75 | 6 | Best for Hardware Asset Management |
| ITSM Pro | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 5.00 | 2 | Best for ITSM Pro |
| ITSM Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.75 | 2 | Best for ITSM Standard |
| Now Assist for IT Service Management (ITSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.75 | 5 | Best for Now Assist for IT Service Management |
| Software Asset Management (SAM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.75 | 3 | Best for Software Asset Management |
Certifications
How to read it. People is how many staff at Sigital LLC hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 10 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 5 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 2 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 6 |
| Human Resources (HR) | Suite Certification - HR Professional | 1 |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 4 |
| Micro-Certification – DevOps Change Velocity | 2 | |
| Suite Certification - ITSM Professional | 2 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 2 |
| Employee Center Accreditation | 4 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 2 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 4 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 5 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 4 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 3 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 1 |
Accredited people: 16 sales, 14 presales, 17 delivery.
Where Sigital LLC operates
How to read it. Rows are grouped by the ServiceNow program in which Sigital LLC declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Columbus (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | United States | Columbus (United States) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Sigital LLC appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 36 | 419 |
| Consulting & Implementation · country · ams / united states | 36 | 419 |
| Consulting & Implementation · country · apj / australia | 224 | 419 |
| Consulting & Implementation · country · apj / japan | 224 | 419 |
| Consulting & Implementation · country · apj / korea | 224 | 419 |
| Consulting & Implementation · country · apj / new zealand | 224 | 419 |
| Consulting & Implementation · country · emea / austria | 244 | 420 |
| Consulting & Implementation · country · emea / belgium | 244 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 244 | 420 |
| Consulting & Implementation · country · emea / croatia | 243 | 419 |
| Consulting & Implementation · country · emea / czech republic | 244 | 420 |
| Consulting & Implementation · country · emea / denmark | 244 | 420 |
| Consulting & Implementation · country · emea / finland | 244 | 420 |
| Consulting & Implementation · country · emea / france | 243 | 419 |
| Consulting & Implementation · country · emea / germany | 244 | 420 |
| Consulting & Implementation · country · emea / greece | 244 | 420 |
| Consulting & Implementation · country · emea / hungary | 244 | 420 |
| Consulting & Implementation · country · emea / ireland | 243 | 419 |
| Consulting & Implementation · country · emea / italy | 244 | 420 |
| Consulting & Implementation · country · emea / lithuania | 243 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 244 | 420 |
| Consulting & Implementation · country · emea / netherlands | 244 | 420 |
| Consulting & Implementation · country · emea / norway | 244 | 420 |
| Consulting & Implementation · country · emea / poland | 244 | 420 |
| Consulting & Implementation · country · emea / portugal | 244 | 420 |
| Consulting & Implementation · country · emea / romania | 243 | 419 |
| Consulting & Implementation · country · emea / slovakia | 244 | 420 |
| Consulting & Implementation · country · emea / slovenia | 244 | 420 |
| Consulting & Implementation · country · emea / spain | 244 | 420 |
| Consulting & Implementation · country · emea / sweden | 243 | 419 |
| Consulting & Implementation · country · emea / switzerland | 244 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 244 | 420 |
| Consulting & Implementation · product line · app engine | 232 | 391 |
| Consulting & Implementation · product line · customer service management | 81 | 300 |
| Consulting & Implementation · product line · field service management | 49 | 222 |
| Consulting & Implementation · product line · hardware asset management | 32 | 286 |
| Consulting & Implementation · product line · human resources | 217 | 275 |
| Consulting & Implementation · product line · it service management pro | 12 | 118 |
| Consulting & Implementation · product line · it service management standard | 57 | 174 |
| Consulting & Implementation · product line · now assist creator | 178 | 247 |
| Consulting & Implementation · product line · now assist csm | 78 | 200 |
| Consulting & Implementation · product line · now assist itsm | 21 | 267 |
| Consulting & Implementation · product line · operational technology management | 44 | 89 |
| Consulting & Implementation · product line · security incident response | 57 | 218 |
| Consulting & Implementation · product line · software asset management | 34 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 195 | 302 |
| Consulting & Implementation · product line · vulnerability response | 58 | 215 |
| Consulting & Implementation · product line · workplace service delivery | 91 | 120 |
| Consulting & Implementation · region · all | 68 | 1569 |
| Consulting & Implementation · region · ams | 36 | 420 |
| Consulting & Implementation · region · apj | 224 | 419 |
| Consulting & Implementation · region · emea | 244 | 420 |
| Reseller · country · ams / united states | 2 | 212 |
| Reseller · region · all | 12 | 1198 |
| Reseller · region · ams | 2 | 235 |
Questions about Sigital LLC
- What is Sigital LLC's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Sigital LLC is a Premier ServiceNow partner for Consulting & Implementation and Reseller, headquartered in Columbus, United States, with Product Line Achievements in 6 product lines (2 Validated Practices) and a customer satisfaction score of 4.90 out of 5.
- What is Sigital LLC best at on ServiceNow?
- ServiceNow has validated Sigital LLC's practice in ITSM Pro, ITSM Standard.
- Where does Sigital LLC operate?
- The Finder lists coverage in 36 countries with offices in Columbus (United States).