Partner profile
Temus
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Temus is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Singapore, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.92 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Singapore
- Legal entity
- Temus Pte Ltd
- Website
- www.temus.com
- Finder contact
- servicenowpractice@temus.com
- Offices
- Singapore (Singapore)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Technology
About Temus
As written by the partner in its Partner Finder record.
Temus partners with Singapore's private and public sectors to accelerate digital transformation. Established by Temasek and UST, we're a strategic partner in advancing the nation's Smart Nation vision. As a Specialist partner in the ServiceNow ecosystem, we help organisations modernise their processes, unlock value from the Now AI Platform, and drive transformation that lasts. Our 500-strong team brings together expertise across strategy, design, architecture, technology, data, and AI to deliver solutions that drive real impact.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | —No achievement in the Americas | —No achievement in EMEA | VP Validated Practice in APJ | —No achievement in Global | 4 | 4.88 | 7 | Best for Customer Service Management |
| Field Service Management (FSM) | —No achievement in the Americas | —No achievement in EMEA | PLA Product Line Achievement in APJ | —No achievement in Global | 5 | 4.90 | 8 | Best for Field Service Management |
Certifications
How to read it. People is how many staff at Temus hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 6 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 7 |
| Enterprise Architecture | Enterprise Architecture Implementation Delivery Accreditation | 1 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 8 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 2 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 1 |
| Human Resources (HR) | Suite Certification - HR Professional | 2 |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 3 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 2 | |
| Employee Center Accreditation | 2 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 3 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 5 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 1 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 3 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 5 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 3 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 3 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
Accredited people: 8 sales, 6 presales, 19 delivery.
Where Temus operates
How to read it. Rows are grouped by the ServiceNow program in which Temus declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand, Singapore | Singapore (Singapore) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Asia Pacific & Japan | Singapore | Singapore (Singapore) |
| Service Provider | ||
| Asia Pacific & Japan | Singapore | Singapore (Singapore) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Temus appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 262 | 419 |
| Consulting & Implementation · country · ams / united states | 262 | 419 |
| Consulting & Implementation · country · apj / australia | 31 | 419 |
| Consulting & Implementation · country · apj / japan | 31 | 419 |
| Consulting & Implementation · country · apj / korea | 31 | 419 |
| Consulting & Implementation · country · apj / new zealand | 31 | 419 |
| Consulting & Implementation · country · apj / singapore | 17 | 42 |
| Consulting & Implementation · country · emea / austria | 251 | 420 |
| Consulting & Implementation · country · emea / belgium | 251 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 251 | 420 |
| Consulting & Implementation · country · emea / croatia | 250 | 419 |
| Consulting & Implementation · country · emea / czech republic | 251 | 420 |
| Consulting & Implementation · country · emea / denmark | 251 | 420 |
| Consulting & Implementation · country · emea / finland | 251 | 420 |
| Consulting & Implementation · country · emea / france | 250 | 419 |
| Consulting & Implementation · country · emea / germany | 251 | 420 |
| Consulting & Implementation · country · emea / greece | 251 | 420 |
| Consulting & Implementation · country · emea / hungary | 251 | 420 |
| Consulting & Implementation · country · emea / ireland | 250 | 419 |
| Consulting & Implementation · country · emea / italy | 251 | 420 |
| Consulting & Implementation · country · emea / lithuania | 250 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 251 | 420 |
| Consulting & Implementation · country · emea / netherlands | 251 | 420 |
| Consulting & Implementation · country · emea / norway | 251 | 420 |
| Consulting & Implementation · country · emea / poland | 251 | 420 |
| Consulting & Implementation · country · emea / portugal | 251 | 420 |
| Consulting & Implementation · country · emea / romania | 250 | 419 |
| Consulting & Implementation · country · emea / slovakia | 251 | 420 |
| Consulting & Implementation · country · emea / slovenia | 251 | 420 |
| Consulting & Implementation · country · emea / spain | 251 | 420 |
| Consulting & Implementation · country · emea / sweden | 250 | 419 |
| Consulting & Implementation · country · emea / switzerland | 251 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 251 | 420 |
| Consulting & Implementation · product line · app engine | 244 | 391 |
| Consulting & Implementation · product line · customer service management | 52 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 110 | 140 |
| Consulting & Implementation · product line · field service management | 17 | 222 |
| Consulting & Implementation · product line · financial services operations | 102 | 129 |
| Consulting & Implementation · product line · hardware asset management | 195 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 31 | 105 |
| Consulting & Implementation · product line · human resources | 222 | 275 |
| Consulting & Implementation · product line · it service management standard | 141 | 174 |
| Consulting & Implementation · product line · now assist creator | 185 | 247 |
| Consulting & Implementation · product line · now assist csm | 51 | 200 |
| Consulting & Implementation · product line · now assist hr | 161 | 184 |
| Consulting & Implementation · product line · now assist itsm | 171 | 267 |
| Consulting & Implementation · product line · public sector digital services | 87 | 109 |
| Consulting & Implementation · product line · risk resilience sustainability | 149 | 189 |
| Consulting & Implementation · product line · software asset management | 193 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 205 | 302 |
| Consulting & Implementation · product line · vulnerability response | 175 | 215 |
| Consulting & Implementation · region · all | 128 | 1569 |
| Consulting & Implementation · region · ams | 263 | 420 |
| Consulting & Implementation · region · apj | 31 | 419 |
| Consulting & Implementation · region · emea | 251 | 420 |
| Reseller · country · apj / singapore | 31 | 39 |
| Reseller · region · all | 215 | 1198 |
| Reseller · region · apj | 82 | 126 |
| Service Provider · country · apj / singapore | 29 | 29 |
| Service Provider · region · all | 296 | 614 |
| Service Provider · region · apj | 73 | 78 |
Questions about Temus
- What is Temus's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Temus is a ServiceNow partner with the tiers Consulting & Implementation (Premier), Reseller (Select), Service Provider (Registered), headquartered in Singapore, with Product Line Achievements in 2 product lines (1 Validated Practice) and a customer satisfaction score of 4.92 out of 5.
- What is Temus best at on ServiceNow?
- ServiceNow has validated Temus's practice in Customer Service Management (CSM).
- Where does Temus operate?
- The Finder lists coverage in 37 countries with offices in Singapore (Singapore).