PartnerIndexServiceNow partner data, as published

Partner profile

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zeb

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

zeb is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wilmington, United States, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.67 out of 5.

Partner Score
98.3
ServiceNow's ranking value, higher is better
Customer satisfaction
4.67 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
5
2 Validated Practices
Certified people
271
across 24 product lines
Architects
0 · 1
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
81 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
Select

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Wilmington, Delaware, United States
Legal entity
Zeb AI Inc
Website
zeb.co
Finder contact
sales@zeb.co
Offices
Wilmington (United States)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Transportation and Logistics

About zeb

As written by the partner in its Partner Finder record.

zeb is a leading digital transformation strategy company, a ServiceNow Premier Tier Partner, AWS Premier Tier Partner and Databricks Select Partner that offers clients a holistic, product-centric approach to digital transformation by combining strategic planning with a proprietary AI-powered implementation methodology. With over 15 years of experience and a team of more than 1,500 technologists, we are committed to harnessing bleeding-edge technologies to provide our clients maximum ROI from their technology platforms. Headquartered in Wilmington, Delaware with presences in Dallas, Toronto, and Chennai, we serve clients across the globe in various industries and possess the domain knowledge and expertise to address the unique challenges of businesses. At zeb, we are passionate about driving innovation through an in-depth understanding of our clients, their businesses, and their challenges. We are dedicated to being an end-to-end partner in our clients' digital transformation journeys.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 44.7511 Best for Customer Service Management
ITSM Pro VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 15.007 Best for ITSM Pro
ITSM Standard PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 74.297 Best for ITSM Standard
Now Assist for Customer Service Management (CSM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.006 Best for Now Assist for Customer Service Management
Strategic Portfolio Management Standard PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.005 Best for Strategic Portfolio Management Standard

Certifications

How to read it. People is how many staff at zeb hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)11
Business Continuity ManagementMicro-Certification - Business Continuity Management1
Customer Service Management (CSM)Suite Certification - CSM Professional11
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)6
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional7
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)6
Human Resources (HR)Suite Certification - HR Professional7
ITSM ProMicro-Certification – DevOps Change Velocity7
Suite Certification - ITSM Professional7
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))14
Certified Implementation Specialist – IT Service Management (CIS-ITSM)7
Employee Center Accreditation14
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation48
Moveworks Platform Implementation for Engineers Delivery Accreditation48
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation4
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite6
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus6
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite10
Operational Technology ManagementDelivery Accreditation - Operational Technology11
Retail Service ManagementRetail Delivery Accreditation1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)4
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)3
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)5
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)5
Technology Provider Service Management (TPSM)Suite Certification - Technology Provider Service Management5
Telecom Service Management (TSM)Suite Certification - Telecommunication and Media Service Management5
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)3
Workflow Data FabricSuite Certification - Workflow Data Fabric9

Accredited people: 25 sales, 26 presales, 68 delivery.

Where zeb operates

How to read it. Rows are grouped by the ServiceNow program in which zeb declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesWilmington (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia—
Reseller
AmericasCanada, United StatesWilmington (United States)
EMEAIreland—

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where zeb appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all139918
Build · region · ams236918
Build · region · apj235918
Build · region · emea236918
Consulting & Implementation · country · ams / canada44419
Consulting & Implementation · country · ams / united states44419
Consulting & Implementation · country · apj / australia245419
Consulting & Implementation · country · apj / japan245419
Consulting & Implementation · country · apj / korea245419
Consulting & Implementation · country · apj / new zealand245419
Consulting & Implementation · country · emea / austria259420
Consulting & Implementation · country · emea / belgium259420
Consulting & Implementation · country · emea / bulgaria259420
Consulting & Implementation · country · emea / croatia258419
Consulting & Implementation · country · emea / czech republic259420
Consulting & Implementation · country · emea / denmark259420
Consulting & Implementation · country · emea / finland259420
Consulting & Implementation · country · emea / france258419
Consulting & Implementation · country · emea / germany259420
Consulting & Implementation · country · emea / greece259420
Consulting & Implementation · country · emea / hungary259420
Consulting & Implementation · country · emea / ireland258419
Consulting & Implementation · country · emea / italy259420
Consulting & Implementation · country · emea / lithuania258419
Consulting & Implementation · country · emea / luxembourg259420
Consulting & Implementation · country · emea / netherlands259420
Consulting & Implementation · country · emea / norway259420
Consulting & Implementation · country · emea / poland259420
Consulting & Implementation · country · emea / portugal259420
Consulting & Implementation · country · emea / romania258419
Consulting & Implementation · country · emea / slovakia259420
Consulting & Implementation · country · emea / slovenia259420
Consulting & Implementation · country · emea / spain259420
Consulting & Implementation · country · emea / sweden258419
Consulting & Implementation · country · emea / switzerland259420
Consulting & Implementation · country · emea / united kingdom259420
Consulting & Implementation · product line · app engine255391
Consulting & Implementation · product line · business continuity management96103
Consulting & Implementation · product line · customer service management44300
Consulting & Implementation · product line · field service management47222
Consulting & Implementation · product line · financial services operations110129
Consulting & Implementation · product line · hardware asset management207286
Consulting & Implementation · product line · human resources224275
Consulting & Implementation · product line · it service management pro14118
Consulting & Implementation · product line · it service management standard84174
Consulting & Implementation · product line · moveworks5886
Consulting & Implementation · product line · now assist creator194247
Consulting & Implementation · product line · now assist csm43200
Consulting & Implementation · product line · now assist hr163184
Consulting & Implementation · product line · now assist itsm120267
Consulting & Implementation · product line · operational technology management5789
Consulting & Implementation · product line · retail service management2282
Consulting & Implementation · product line · risk resilience sustainability153189
Consulting & Implementation · product line · security incident response174218
Consulting & Implementation · product line · software asset management203275
Consulting & Implementation · product line · strategic portfolio management standard37302
Consulting & Implementation · product line · technology provider service management2073
Consulting & Implementation · product line · telecom service management2378
Consulting & Implementation · product line · vulnerability response180215
Consulting & Implementation · product line · workflow data fabric44145
Consulting & Implementation · region · all811569
Consulting & Implementation · region · ams44420
Consulting & Implementation · region · apj245419
Consulting & Implementation · region · emea259420
Reseller · country · ams / canada43105
Reseller · country · ams / united states55212
Reseller · country · emea / ireland4360
Reseller · region · all1061198
Reseller · region · ams58235
Reseller · region · emea103200

Questions about zeb

What is zeb's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: zeb is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wilmington, United States, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.67 out of 5.
What is zeb best at on ServiceNow?
ServiceNow has validated zeb's practice in Customer Service Management (CSM), ITSM Pro.
Where does zeb operate?
The Finder lists coverage in 36 countries with offices in Wilmington (United States).