Partner profile

zeb
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
zeb is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wilmington, United States, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.67 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Wilmington, Delaware, United States
- Legal entity
- Zeb AI Inc
- Website
- zeb.co
- Finder contact
- sales@zeb.co
- Offices
- Wilmington (United States)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Transportation and Logistics
About zeb
As written by the partner in its Partner Finder record.
zeb is a leading digital transformation strategy company, a ServiceNow Premier Tier Partner, AWS Premier Tier Partner and Databricks Select Partner that offers clients a holistic, product-centric approach to digital transformation by combining strategic planning with a proprietary AI-powered implementation methodology. With over 15 years of experience and a team of more than 1,500 technologists, we are committed to harnessing bleeding-edge technologies to provide our clients maximum ROI from their technology platforms. Headquartered in Wilmington, Delaware with presences in Dallas, Toronto, and Chennai, we serve clients across the globe in various industries and possess the domain knowledge and expertise to address the unique challenges of businesses. At zeb, we are passionate about driving innovation through an in-depth understanding of our clients, their businesses, and their challenges. We are dedicated to being an end-to-end partner in our clients' digital transformation journeys.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 4.75 | 11 | Best for Customer Service Management |
| ITSM Pro | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 7 | Best for ITSM Pro |
| ITSM Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 4.29 | 7 | Best for ITSM Standard |
| Now Assist for Customer Service Management (CSM) | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 6 | Best for Now Assist for Customer Service Management |
| Strategic Portfolio Management Standard | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 5 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at zeb hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 11 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 11 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 6 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 7 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 6 |
| Human Resources (HR) | Suite Certification - HR Professional | 7 |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 7 |
| Suite Certification - ITSM Professional | 7 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 14 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 7 | |
| Employee Center Accreditation | 14 | |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 48 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 48 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 4 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 6 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 6 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 10 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 11 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 4 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 5 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 5 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 5 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 5 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 3 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 9 |
Accredited people: 25 sales, 26 presales, 68 delivery.
Where zeb operates
How to read it. Rows are grouped by the ServiceNow program in which zeb declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Wilmington (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | — |
| Reseller | ||
| Americas | Canada, United States | Wilmington (United States) |
| EMEA | Ireland | — |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where zeb appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 139 | 918 |
| Build · region · ams | 236 | 918 |
| Build · region · apj | 235 | 918 |
| Build · region · emea | 236 | 918 |
| Consulting & Implementation · country · ams / canada | 44 | 419 |
| Consulting & Implementation · country · ams / united states | 44 | 419 |
| Consulting & Implementation · country · apj / australia | 245 | 419 |
| Consulting & Implementation · country · apj / japan | 245 | 419 |
| Consulting & Implementation · country · apj / korea | 245 | 419 |
| Consulting & Implementation · country · apj / new zealand | 245 | 419 |
| Consulting & Implementation · country · emea / austria | 259 | 420 |
| Consulting & Implementation · country · emea / belgium | 259 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 259 | 420 |
| Consulting & Implementation · country · emea / croatia | 258 | 419 |
| Consulting & Implementation · country · emea / czech republic | 259 | 420 |
| Consulting & Implementation · country · emea / denmark | 259 | 420 |
| Consulting & Implementation · country · emea / finland | 259 | 420 |
| Consulting & Implementation · country · emea / france | 258 | 419 |
| Consulting & Implementation · country · emea / germany | 259 | 420 |
| Consulting & Implementation · country · emea / greece | 259 | 420 |
| Consulting & Implementation · country · emea / hungary | 259 | 420 |
| Consulting & Implementation · country · emea / ireland | 258 | 419 |
| Consulting & Implementation · country · emea / italy | 259 | 420 |
| Consulting & Implementation · country · emea / lithuania | 258 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 259 | 420 |
| Consulting & Implementation · country · emea / netherlands | 259 | 420 |
| Consulting & Implementation · country · emea / norway | 259 | 420 |
| Consulting & Implementation · country · emea / poland | 259 | 420 |
| Consulting & Implementation · country · emea / portugal | 259 | 420 |
| Consulting & Implementation · country · emea / romania | 258 | 419 |
| Consulting & Implementation · country · emea / slovakia | 259 | 420 |
| Consulting & Implementation · country · emea / slovenia | 259 | 420 |
| Consulting & Implementation · country · emea / spain | 259 | 420 |
| Consulting & Implementation · country · emea / sweden | 258 | 419 |
| Consulting & Implementation · country · emea / switzerland | 259 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 259 | 420 |
| Consulting & Implementation · product line · app engine | 255 | 391 |
| Consulting & Implementation · product line · business continuity management | 96 | 103 |
| Consulting & Implementation · product line · customer service management | 44 | 300 |
| Consulting & Implementation · product line · field service management | 47 | 222 |
| Consulting & Implementation · product line · financial services operations | 110 | 129 |
| Consulting & Implementation · product line · hardware asset management | 207 | 286 |
| Consulting & Implementation · product line · human resources | 224 | 275 |
| Consulting & Implementation · product line · it service management pro | 14 | 118 |
| Consulting & Implementation · product line · it service management standard | 84 | 174 |
| Consulting & Implementation · product line · moveworks | 58 | 86 |
| Consulting & Implementation · product line · now assist creator | 194 | 247 |
| Consulting & Implementation · product line · now assist csm | 43 | 200 |
| Consulting & Implementation · product line · now assist hr | 163 | 184 |
| Consulting & Implementation · product line · now assist itsm | 120 | 267 |
| Consulting & Implementation · product line · operational technology management | 57 | 89 |
| Consulting & Implementation · product line · retail service management | 22 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 153 | 189 |
| Consulting & Implementation · product line · security incident response | 174 | 218 |
| Consulting & Implementation · product line · software asset management | 203 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 37 | 302 |
| Consulting & Implementation · product line · technology provider service management | 20 | 73 |
| Consulting & Implementation · product line · telecom service management | 23 | 78 |
| Consulting & Implementation · product line · vulnerability response | 180 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 44 | 145 |
| Consulting & Implementation · region · all | 81 | 1569 |
| Consulting & Implementation · region · ams | 44 | 420 |
| Consulting & Implementation · region · apj | 245 | 419 |
| Consulting & Implementation · region · emea | 259 | 420 |
| Reseller · country · ams / canada | 43 | 105 |
| Reseller · country · ams / united states | 55 | 212 |
| Reseller · country · emea / ireland | 43 | 60 |
| Reseller · region · all | 106 | 1198 |
| Reseller · region · ams | 58 | 235 |
| Reseller · region · emea | 103 | 200 |
Questions about zeb
- What is zeb's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: zeb is a ServiceNow partner with the tiers Build (Select), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wilmington, United States, with Product Line Achievements in 5 product lines (2 Validated Practices) and a customer satisfaction score of 4.67 out of 5.
- What is zeb best at on ServiceNow?
- ServiceNow has validated zeb's practice in Customer Service Management (CSM), ITSM Pro.
- Where does zeb operate?
- The Finder lists coverage in 36 countries with offices in Wilmington (United States).