Partner profile

Crossfuze, LLC
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
Crossfuze, LLC is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Golden Valley, United States, with Product Line Achievements in 10 product lines (7 Validated Practices) and a customer satisfaction score of 4.82 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Specializations and awards


ServiceNow's Finder also records: AMS Specialization, AMS Product Expertise, EMEA Product Expertise.
Company
- Headquarters
- Golden Valley, Minnesota, United States
- Legal entity
- Crossfuze LLC
- Website
- www.crossfuze.com
- Finder contact
- letstalk@crossfuze.com
- ServiceNow Store
- 1 offering
- Offices
- Golden Valley (United States), London (United Kingdom), Markham (Canada)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Telco and Media, Transportation and Logistics
About Crossfuze, LLC
As written by the partner in its Partner Finder record.
Crossfuze is a ServiceNow Elite Partner aligning technology and functional teams to deliver organization-wide business reinvention. Most ServiceNow initiatives stop at implementation. Crossfuze is built for continuous momentum, keeping the platform delivering value as organizations scale and priorities change. We sell business reinvention, not projects, focused on closing the AI readiness gap. Delivery flexes to the initiative — traditional projects, iterative AI delivery, or managed services from on-demand help to full platform ownership. Two Customer Tracks: TRACK A- Autonomous IT: modernizing IT operations into self-healing, AI-enabled systems reducing intervention over time TRACK B- Business Reinvention: extending ServiceNow beyond IT — customer service, HR, finance, legal and any other function that runs the business — on a shared platform, connected workflows and a common data model Consulting & Implementation Partner of the Year 2025, 750+ global clients 4000+ implementations
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| Customer Service Management (CSM) | VP Validated Practice in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 4.50 | 31 | Best for Customer Service Management |
| Hardware Asset Management (HAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 27 | Best for Hardware Asset Management |
| Human Resources (HR) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.20 | 25 | Best for Human Resources |
| ITOM Visibility | PLA Product Line Achievement in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 7 | 5.00 | 5 | Best for ITOM Visibility |
| ITSM Pro | VP Validated Practice in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 10 | 4.80 | 9 | Best for ITSM Pro |
| ITSM Standard | VP Validated Practice in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 22 | 4.89 | 13 | Best for ITSM Standard |
| Now Assist for IT Service Management (ITSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 20 | Best for Now Assist for IT Service Management |
| Security Incident Response | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 5 | Best for Security Incident Response |
| Software Asset Management (SAM) | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 12 | Best for Software Asset Management |
| Strategic Portfolio Management Standard | VP Validated Practice in the Americas | —No achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 5.00 | 17 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at Crossfuze, LLC hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 44 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 31 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 11 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 9 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 27 |
| Healthcare & Life Sciences | Suite Certification - Healthcare and Life Sciences Management Professional | 10 |
| Human Resources (HR) | Suite Certification - HR Professional | 25 |
| ITOM Health | Certified Implementation Specialist – Event Management (CIS-EM) | 1 |
| Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 3 | |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 8 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 5 | |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 22 |
| Employee Center Accreditation | 22 | |
| Micro-Certification – DevOps Change Velocity | 9 | |
| Suite Certification - ITSM Professional | 9 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 13 |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Manufacturing Commercial Operations | Manufacturing Commercial Operations Delivery Accreditation | 1 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 1 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 1 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 1 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 8 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 9 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 20 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 6 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 7 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 5 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 12 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 17 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 3 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 3 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 2 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 4 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 3 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 56 sales, 53 presales, 80 delivery.
Where Crossfuze, LLC operates
How to read it. Rows are grouped by the ServiceNow program in which Crossfuze, LLC declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | Markham (Canada), Golden Valley (United States) |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | London (United Kingdom) |
| Reseller | ||
| Americas | Barbados, Bermuda, Canada, Cayman Islands, United States | Markham (Canada), Golden Valley (United States) |
| EMEA | Denmark, United Kingdom, Ireland, The Netherlands | London (United Kingdom) |
| Service Provider | ||
| Americas | United States | Golden Valley (United States) |
Store offerings
- Legal Secretarial Services · Employee Experience
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where Crossfuze, LLC appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Consulting & Implementation · country · ams / canada | 7 | 419 |
| Consulting & Implementation · country · ams / united states | 7 | 419 |
| Consulting & Implementation · country · apj / australia | 61 | 419 |
| Consulting & Implementation · country · apj / japan | 61 | 419 |
| Consulting & Implementation · country · apj / korea | 61 | 419 |
| Consulting & Implementation · country · apj / new zealand | 61 | 419 |
| Consulting & Implementation · country · emea / austria | 19 | 420 |
| Consulting & Implementation · country · emea / belgium | 19 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 19 | 420 |
| Consulting & Implementation · country · emea / croatia | 19 | 419 |
| Consulting & Implementation · country · emea / czech republic | 19 | 420 |
| Consulting & Implementation · country · emea / denmark | 19 | 420 |
| Consulting & Implementation · country · emea / finland | 19 | 420 |
| Consulting & Implementation · country · emea / france | 19 | 419 |
| Consulting & Implementation · country · emea / germany | 19 | 420 |
| Consulting & Implementation · country · emea / greece | 19 | 420 |
| Consulting & Implementation · country · emea / hungary | 19 | 420 |
| Consulting & Implementation · country · emea / ireland | 19 | 419 |
| Consulting & Implementation · country · emea / italy | 19 | 420 |
| Consulting & Implementation · country · emea / lithuania | 19 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 19 | 420 |
| Consulting & Implementation · country · emea / netherlands | 19 | 420 |
| Consulting & Implementation · country · emea / norway | 19 | 420 |
| Consulting & Implementation · country · emea / poland | 19 | 420 |
| Consulting & Implementation · country · emea / portugal | 19 | 420 |
| Consulting & Implementation · country · emea / romania | 19 | 419 |
| Consulting & Implementation · country · emea / slovakia | 19 | 420 |
| Consulting & Implementation · country · emea / slovenia | 19 | 420 |
| Consulting & Implementation · country · emea / spain | 19 | 420 |
| Consulting & Implementation · country · emea / sweden | 19 | 419 |
| Consulting & Implementation · country · emea / switzerland | 19 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 19 | 420 |
| Consulting & Implementation · product line · app engine | 87 | 391 |
| Consulting & Implementation · product line · business continuity management | 39 | 103 |
| Consulting & Implementation · product line · customer service management | 2 | 300 |
| Consulting & Implementation · product line · field service management | 26 | 222 |
| Consulting & Implementation · product line · financial services operations | 30 | 129 |
| Consulting & Implementation · product line · hardware asset management | 4 | 286 |
| Consulting & Implementation · product line · healthcare and life sciences | 2 | 105 |
| Consulting & Implementation · product line · human resources | 26 | 275 |
| Consulting & Implementation · product line · it operations management health | 23 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 42 | 82 |
| Consulting & Implementation · product line · it service management pro | 1 | 118 |
| Consulting & Implementation · product line · it service management standard | 9 | 174 |
| Consulting & Implementation · product line · legal service delivery | 21 | 103 |
| Consulting & Implementation · product line · manufacturing commercial operations | 2 | 50 |
| Consulting & Implementation · product line · moveworks | 41 | 86 |
| Consulting & Implementation · product line · now assist creator | 76 | 247 |
| Consulting & Implementation · product line · now assist csm | 3 | 200 |
| Consulting & Implementation · product line · now assist hr | 13 | 184 |
| Consulting & Implementation · product line · now assist itsm | 13 | 267 |
| Consulting & Implementation · product line · operational technology management | 11 | 89 |
| Consulting & Implementation · product line · public sector digital services | 30 | 109 |
| Consulting & Implementation · product line · retail service management | 2 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 39 | 189 |
| Consulting & Implementation · product line · security incident response | 2 | 218 |
| Consulting & Implementation · product line · software asset management | 9 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 12 | 302 |
| Consulting & Implementation · product line · technology provider service management | 3 | 73 |
| Consulting & Implementation · product line · telecom service management | 2 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 2 | 89 |
| Consulting & Implementation · product line · third party risk management | 40 | 113 |
| Consulting & Implementation · product line · vulnerability response | 22 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 33 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 8 | 120 |
| Consulting & Implementation · region · all | 4 | 1569 |
| Consulting & Implementation · region · ams | 7 | 420 |
| Consulting & Implementation · region · apj | 61 | 419 |
| Consulting & Implementation · region · emea | 19 | 420 |
| Reseller · country · ams / bermuda | 3 | 6 |
| Reseller · country · ams / canada | 17 | 105 |
| Reseller · country · ams / united states | 19 | 212 |
| Reseller · country · emea / denmark | 21 | 54 |
| Reseller · country · emea / ireland | 20 | 60 |
| Reseller · country · emea / netherlands | 19 | 58 |
| Reseller · country · emea / united kingdom | 27 | 109 |
| Reseller · region · all | 48 | 1198 |
| Reseller · region · ams | 20 | 235 |
| Reseller · region · emea | 36 | 200 |
| Service Provider · country · ams / united states | 59 | 128 |
| Service Provider · region · all | 149 | 614 |
| Service Provider · region · ams | 63 | 139 |
Questions about Crossfuze, LLC
- What is Crossfuze, LLC's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: Crossfuze, LLC is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Golden Valley, United States, with Product Line Achievements in 10 product lines (7 Validated Practices) and a customer satisfaction score of 4.82 out of 5.
- What is Crossfuze, LLC best at on ServiceNow?
- ServiceNow has validated Crossfuze, LLC's practice in Customer Service Management (CSM), Hardware Asset Management (HAM), ITSM Pro, ITSM Standard, Security Incident Response, Software Asset Management (SAM), Strategic Portfolio Management Standard.
- Where does Crossfuze, LLC operate?
- The Finder lists coverage in 39 countries with offices in Golden Valley (United States), London (United Kingdom), Markham (Canada).