PartnerIndexServiceNow partner data, as published

Partner profile

Crossfuze, LLC logo

Crossfuze, LLC

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Crossfuze, LLC is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Golden Valley, United States, with Product Line Achievements in 10 product lines (7 Validated Practices) and a customer satisfaction score of 4.82 out of 5.

Partner Score
150.6
ServiceNow's ranking value, higher is better
Customer satisfaction
4.82 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
10
7 Validated Practices
Certified people
359
across 33 product lines
Architects
7 · 14
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
4 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Elite
Service Provider
Registered
Build
not in program

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Consulting & Implementation Partner of the Year (AMS, 2025) badge
Consulting & Implementation Partner of the Year (AMS, 2025)
Customer Experience specialization (AMS) badge
Customer Experience specialization (AMS)

ServiceNow's Finder also records: AMS Specialization, AMS Product Expertise, EMEA Product Expertise.

Company

Headquarters
Golden Valley, Minnesota, United States
Legal entity
Crossfuze LLC
Website
www.crossfuze.com
Finder contact
letstalk@crossfuze.com
ServiceNow Store
1 offering
Offices
Golden Valley (United States), London (United Kingdom), Markham (Canada)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Telco and Media, Transportation and Logistics

About Crossfuze, LLC

As written by the partner in its Partner Finder record.

Crossfuze is a ServiceNow Elite Partner aligning technology and functional teams to deliver organization-wide business reinvention. Most ServiceNow initiatives stop at implementation. Crossfuze is built for continuous momentum, keeping the platform delivering value as organizations scale and priorities change. We sell business reinvention, not projects, focused on closing the AI readiness gap. Delivery flexes to the initiative — traditional projects, iterative AI delivery, or managed services from on-demand help to full platform ownership. Two Customer Tracks: TRACK A- Autonomous IT: modernizing IT operations into self-healing, AI-enabled systems reducing intervention over time TRACK B- Business Reinvention: extending ServiceNow beyond IT — customer service, HR, finance, legal and any other function that runs the business — on a shared platform, connected workflows and a common data model Consulting & Implementation Partner of the Year 2025, 750+ global clients 4000+ implementations

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
Customer Service Management (CSM) VP Validated Practice in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 64.5031 Best for Customer Service Management
Hardware Asset Management (HAM) VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.0027 Best for Hardware Asset Management
Human Resources (HR) —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 54.2025 Best for Human Resources
ITOM Visibility PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 75.005 Best for ITOM Visibility
ITSM Pro VP Validated Practice in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 104.809 Best for ITSM Pro
ITSM Standard VP Validated Practice in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 224.8913 Best for ITSM Standard
Now Assist for IT Service Management (ITSM) —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 25.0020 Best for Now Assist for IT Service Management
Security Incident Response VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.005 Best for Security Incident Response
Software Asset Management (SAM) VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 25.0012 Best for Software Asset Management
Strategic Portfolio Management Standard VP Validated Practice in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 45.0017 Best for Strategic Portfolio Management Standard

Certifications

How to read it. People is how many staff at Crossfuze, LLC hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)44
Business Continuity ManagementMicro-Certification - Business Continuity Management1
Customer Service Management (CSM)Suite Certification - CSM Professional31
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)11
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional9
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)27
Healthcare & Life SciencesSuite Certification - Healthcare and Life Sciences Management Professional10
Human Resources (HR)Suite Certification - HR Professional25
ITOM HealthCertified Implementation Specialist – Event Management (CIS-EM)1
Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)3
ITOM VisibilitySuite Certification - Data Foundations (CMDB and CSDM) Professional8
Suite Certification – IT Operations Management Visibility (ITOM Visibility)5
ITSM ProCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))22
Employee Center Accreditation22
Micro-Certification – DevOps Change Velocity9
Suite Certification - ITSM Professional9
ITSM StandardCertified Implementation Specialist – IT Service Management (CIS-ITSM)13
Legal Service DeliverySuite Certification - Legal Service Delivery1
Manufacturing Commercial OperationsManufacturing Commercial Operations Delivery Accreditation1
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation1
Moveworks Platform Implementation for Engineers Delivery Accreditation1
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite8
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus9
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite20
Operational Technology ManagementDelivery Accreditation - Operational Technology1
Public Sector Digital ServicesSuite Certification - Public Sector Digital Services (PSDS)6
Retail Service ManagementRetail Delivery Accreditation1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)7
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)5
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)12
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)17
Technology Provider Service Management (TPSM)Suite Certification - Technology Provider Service Management3
Telecom Service Management (TSM)Suite Certification - Telecommunication and Media Service Management3
Telecommunications Network InventoryTelecommunication Network Inventory Delivery Accreditation1
Third-party Risk ManagementCertified Implementation Specialist – Third-party Risk Management (CIS-TPRM)2
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)4
Workflow Data FabricSuite Certification - Workflow Data Fabric3
Workplace Service DeliverySuite Certification - Workplace Service Delivery2

Accredited people: 56 sales, 53 presales, 80 delivery.

Where Crossfuze, LLC operates

How to read it. Rows are grouped by the ServiceNow program in which Crossfuze, LLC declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesMarkham (Canada), Golden Valley (United States)
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaLondon (United Kingdom)
Reseller
AmericasBarbados, Bermuda, Canada, Cayman Islands, United StatesMarkham (Canada), Golden Valley (United States)
EMEADenmark, United Kingdom, Ireland, The NetherlandsLondon (United Kingdom)
Service Provider
AmericasUnited StatesGolden Valley (United States)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Crossfuze, LLC appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Consulting & Implementation · country · ams / canada7419
Consulting & Implementation · country · ams / united states7419
Consulting & Implementation · country · apj / australia61419
Consulting & Implementation · country · apj / japan61419
Consulting & Implementation · country · apj / korea61419
Consulting & Implementation · country · apj / new zealand61419
Consulting & Implementation · country · emea / austria19420
Consulting & Implementation · country · emea / belgium19420
Consulting & Implementation · country · emea / bulgaria19420
Consulting & Implementation · country · emea / croatia19419
Consulting & Implementation · country · emea / czech republic19420
Consulting & Implementation · country · emea / denmark19420
Consulting & Implementation · country · emea / finland19420
Consulting & Implementation · country · emea / france19419
Consulting & Implementation · country · emea / germany19420
Consulting & Implementation · country · emea / greece19420
Consulting & Implementation · country · emea / hungary19420
Consulting & Implementation · country · emea / ireland19419
Consulting & Implementation · country · emea / italy19420
Consulting & Implementation · country · emea / lithuania19419
Consulting & Implementation · country · emea / luxembourg19420
Consulting & Implementation · country · emea / netherlands19420
Consulting & Implementation · country · emea / norway19420
Consulting & Implementation · country · emea / poland19420
Consulting & Implementation · country · emea / portugal19420
Consulting & Implementation · country · emea / romania19419
Consulting & Implementation · country · emea / slovakia19420
Consulting & Implementation · country · emea / slovenia19420
Consulting & Implementation · country · emea / spain19420
Consulting & Implementation · country · emea / sweden19419
Consulting & Implementation · country · emea / switzerland19420
Consulting & Implementation · country · emea / united kingdom19420
Consulting & Implementation · product line · app engine87391
Consulting & Implementation · product line · business continuity management39103
Consulting & Implementation · product line · customer service management2300
Consulting & Implementation · product line · field service management26222
Consulting & Implementation · product line · financial services operations30129
Consulting & Implementation · product line · hardware asset management4286
Consulting & Implementation · product line · healthcare and life sciences2105
Consulting & Implementation · product line · human resources26275
Consulting & Implementation · product line · it operations management health2351
Consulting & Implementation · product line · it operations management visibility4282
Consulting & Implementation · product line · it service management pro1118
Consulting & Implementation · product line · it service management standard9174
Consulting & Implementation · product line · legal service delivery21103
Consulting & Implementation · product line · manufacturing commercial operations250
Consulting & Implementation · product line · moveworks4186
Consulting & Implementation · product line · now assist creator76247
Consulting & Implementation · product line · now assist csm3200
Consulting & Implementation · product line · now assist hr13184
Consulting & Implementation · product line · now assist itsm13267
Consulting & Implementation · product line · operational technology management1189
Consulting & Implementation · product line · public sector digital services30109
Consulting & Implementation · product line · retail service management282
Consulting & Implementation · product line · risk resilience sustainability39189
Consulting & Implementation · product line · security incident response2218
Consulting & Implementation · product line · software asset management9275
Consulting & Implementation · product line · strategic portfolio management standard12302
Consulting & Implementation · product line · technology provider service management373
Consulting & Implementation · product line · telecom service management278
Consulting & Implementation · product line · telecommunications network inventory289
Consulting & Implementation · product line · third party risk management40113
Consulting & Implementation · product line · vulnerability response22215
Consulting & Implementation · product line · workflow data fabric33145
Consulting & Implementation · product line · workplace service delivery8120
Consulting & Implementation · region · all41569
Consulting & Implementation · region · ams7420
Consulting & Implementation · region · apj61419
Consulting & Implementation · region · emea19420
Reseller · country · ams / bermuda36
Reseller · country · ams / canada17105
Reseller · country · ams / united states19212
Reseller · country · emea / denmark2154
Reseller · country · emea / ireland2060
Reseller · country · emea / netherlands1958
Reseller · country · emea / united kingdom27109
Reseller · region · all481198
Reseller · region · ams20235
Reseller · region · emea36200
Service Provider · country · ams / united states59128
Service Provider · region · all149614
Service Provider · region · ams63139

Questions about Crossfuze, LLC

What is Crossfuze, LLC's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Crossfuze, LLC is a ServiceNow partner with the tiers Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Registered), headquartered in Golden Valley, United States, with Product Line Achievements in 10 product lines (7 Validated Practices) and a customer satisfaction score of 4.82 out of 5.
What is Crossfuze, LLC best at on ServiceNow?
ServiceNow has validated Crossfuze, LLC's practice in Customer Service Management (CSM), Hardware Asset Management (HAM), ITSM Pro, ITSM Standard, Security Incident Response, Software Asset Management (SAM), Strategic Portfolio Management Standard.
Where does Crossfuze, LLC operate?
The Finder lists coverage in 39 countries with offices in Golden Valley (United States), London (United Kingdom), Markham (Canada).