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Partner profile

Hexaware Technologies Inc logo

Hexaware Technologies Inc

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

Hexaware Technologies Inc is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Jersey City, United States, with Product Line Achievements in 11 product lines (1 Validated Practice) and a customer satisfaction score of 4.73 out of 5.

Partner Score
182.1
ServiceNow's ranking value, higher is better
Customer satisfaction
4.73 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
11
1 Validated Practices
Certified people
410
across 28 product lines
Architects
0 · 9
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
13 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Elite
Reseller
Elite
Service Provider
Elite
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Jersey City, New Jersey, United States
Legal entity
Hexaware Technologies Inc
Website
www.hexaware.com
Finder contact
sunnyr@hexaware.com
ServiceNow Store
1 offering, 3 apps, 4 integrations
Offices
Causeway Bay (Hong Kong), Jersey City (United States), London (United Kingdom), Singapore (Singapore)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, Technology, Transportation and Logistics

About Hexaware Technologies Inc

As written by the partner in its Partner Finder record.

Hexaware is the fastest growing next generation IT Services, Solutions & Business Process services company with global delivery capabilities and focused automation led operating model. We are a Gen 4 IT services provider moving away from traditional labor arbitrage to automation arbitrage which has prompted advisors and analysts such as ISG to refer to us as “Digital David” (David vs Goliath). We have 29+ years of experience in the IT industry and have pioneered the delivery of IT services to establish ourselves as a preferred IT partner for customers looking for specialized solutions in today's global marketplace. Hexaware’s Service Now Practice boasts of a large pool of expert hybrid consultants who understand how processes and platform blend together. Our team of certified implementation specialists and ITIL experts with extensive experience on multiple implementations, integrations and development projects is well suited to be the go-to partner in your Service Now adaption journey.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
App Engine PLA Product Line Achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 54.80136 Best for App Engine
Customer Service Management (CSM) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 35.008 Best for Customer Service Management
Hardware Asset Management (HAM) PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 44.9210 Best for Hardware Asset Management
Human Resources (HR) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 35.0013 Best for Human Resources
ITOM Health PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 44.670 Best for ITOM Health
ITSM Pro PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 64.505 Best for ITSM Pro
ITSM Standard PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 124.8323 Best for ITSM Standard
Now Assist for HR Service Delivery (HRSD) PLA Product Line Achievement in the Americas—No achievement in EMEA—No achievement in APJ—No achievement in Global 0n/p10 Best for Now Assist for HR Service Delivery
Now Assist for IT Service Management (ITSM) PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 35.0017 Best for Now Assist for IT Service Management
Software Asset Management (SAM) PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 34.8919 Best for Software Asset Management
Strategic Portfolio Management Standard PLA Product Line Achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 35.0010 Best for Strategic Portfolio Management Standard

Certifications

How to read it. People is how many staff at Hexaware Technologies Inc hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)136
Business Continuity ManagementMicro-Certification - Business Continuity Management1
Cloud Cost ManagementCloud Cost Management Delivery Accreditation2
Customer Service Management (CSM)Suite Certification - CSM Professional8
Enterprise ArchitectureEnterprise Architecture Implementation Delivery Accreditation2
Field Service Management (FSM)Certified Implementation Specialist – Field Service Management (CIS-FSM)5
Financial Services Operations - BankingSuite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)10
Human Resources (HR)Suite Certification - HR Professional13
ITSM ProMicro-Certification – DevOps Change Velocity5
Suite Certification - ITSM Professional5
ITSM StandardCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))30
Certified Implementation Specialist – IT Service Management (CIS-ITSM)25
Employee Center Accreditation28
Legal Service DeliverySuite Certification - Legal Service Delivery1
MoveworksMoveworks Agent Studio Fundamentals Delivery Accreditation2
Moveworks Platform Implementation for Engineers Delivery Accreditation2
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation36
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite4
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus10
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite17
Retail Service ManagementRetail Delivery Accreditation1
Risk, Resilience, SustainabilityCertified Implementation Specialist – Risk and Compliance (CIS-RC)15
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)6
Software Asset Management (SAM)Certified Implementation Specialist – Software Asset Management (CIS-SAM)19
Strategic Portfolio Management StandardCertified Implementation Specialist – Strategic Portfolio Management (CIS-SPM)10
Technology Provider Service Management (TPSM)Suite Certification - Technology Provider Service Management3
Telecom Service Management (TSM)Suite Certification - Telecommunication and Media Service Management3
Third-party Risk ManagementCertified Implementation Specialist – Third-party Risk Management (CIS-TPRM)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)5
Workflow Data FabricSuite Certification - Workflow Data Fabric2
Workplace Service DeliverySuite Certification - Workplace Service Delivery1

Accredited people: 204 sales, 156 presales, 244 delivery.

Where Hexaware Technologies Inc operates

How to read it. Rows are grouped by the ServiceNow program in which Hexaware Technologies Inc declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United StatesJersey City (United States)
Asia Pacific & JapanAustralia, Hong Kong, Japan, South Korea, New Zealand, SingaporeCauseway Bay (Hong Kong), Singapore (Singapore)
EMEAAustria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, SlovakiaLondon (United Kingdom)
Reseller
AmericasCanada, United StatesJersey City (United States)
Asia Pacific & JapanHong Kong, SingaporeCauseway Bay (Hong Kong), Singapore (Singapore)
EMEABelgium, Spain, United Kingdom, The Netherlands, Saudi Arabia, Sweden, South AfricaLondon (United Kingdom)
Service Provider
AmericasCanada, United StatesJersey City (United States)
Asia Pacific & JapanAustralia, Hong Kong, India, Japan, SingaporeCauseway Bay (Hong Kong), Singapore (Singapore)
EMEAUnited Arab Emirates, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, The Netherlands, Saudi Arabia, Sweden, South AfricaLondon (United Kingdom)

Store offerings

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where Hexaware Technologies Inc appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all85918
Build · region · ams78918
Build · region · apj55918
Build · region · emea74918
Consulting & Implementation · country · ams / canada13419
Consulting & Implementation · country · ams / united states13419
Consulting & Implementation · country · apj / australia41419
Consulting & Implementation · country · apj / hong kong1423
Consulting & Implementation · country · apj / japan41419
Consulting & Implementation · country · apj / korea41419
Consulting & Implementation · country · apj / new zealand41419
Consulting & Implementation · country · apj / singapore2142
Consulting & Implementation · country · emea / austria22420
Consulting & Implementation · country · emea / belgium22420
Consulting & Implementation · country · emea / bulgaria22420
Consulting & Implementation · country · emea / croatia22419
Consulting & Implementation · country · emea / czech republic22420
Consulting & Implementation · country · emea / denmark22420
Consulting & Implementation · country · emea / finland22420
Consulting & Implementation · country · emea / france22419
Consulting & Implementation · country · emea / germany22420
Consulting & Implementation · country · emea / greece22420
Consulting & Implementation · country · emea / hungary22420
Consulting & Implementation · country · emea / ireland22419
Consulting & Implementation · country · emea / italy22420
Consulting & Implementation · country · emea / lithuania22419
Consulting & Implementation · country · emea / luxembourg22420
Consulting & Implementation · country · emea / netherlands22420
Consulting & Implementation · country · emea / norway22420
Consulting & Implementation · country · emea / poland22420
Consulting & Implementation · country · emea / portugal22420
Consulting & Implementation · country · emea / romania22419
Consulting & Implementation · country · emea / slovakia22420
Consulting & Implementation · country · emea / slovenia22420
Consulting & Implementation · country · emea / spain22420
Consulting & Implementation · country · emea / sweden22419
Consulting & Implementation · country · emea / switzerland22420
Consulting & Implementation · country · emea / united kingdom22420
Consulting & Implementation · product line · app engine4391
Consulting & Implementation · product line · business continuity management77103
Consulting & Implementation · product line · cloud cost management1047
Consulting & Implementation · product line · customer service management68300
Consulting & Implementation · product line · enterprise architecture38140
Consulting & Implementation · product line · field service management85222
Consulting & Implementation · product line · financial services operations41129
Consulting & Implementation · product line · hardware asset management1286
Consulting & Implementation · product line · human resources36275
Consulting & Implementation · product line · it operations management health1051
Consulting & Implementation · product line · it service management pro23118
Consulting & Implementation · product line · it service management standard20174
Consulting & Implementation · product line · legal service delivery29103
Consulting & Implementation · product line · moveworks386
Consulting & Implementation · product line · now assist creator6247
Consulting & Implementation · product line · now assist csm68200
Consulting & Implementation · product line · now assist hr3184
Consulting & Implementation · product line · now assist itsm3267
Consulting & Implementation · product line · retail service management3582
Consulting & Implementation · product line · risk resilience sustainability90189
Consulting & Implementation · product line · security incident response46218
Consulting & Implementation · product line · software asset management4275
Consulting & Implementation · product line · strategic portfolio management standard3302
Consulting & Implementation · product line · technology provider service management2973
Consulting & Implementation · product line · telecom service management3278
Consulting & Implementation · product line · third party risk management77113
Consulting & Implementation · product line · vulnerability response47215
Consulting & Implementation · product line · workflow data fabric24145
Consulting & Implementation · product line · workplace service delivery49120
Consulting & Implementation · region · all131569
Consulting & Implementation · region · ams13420
Consulting & Implementation · region · apj41419
Consulting & Implementation · region · emea22420
Reseller · country · ams / canada37105
Reseller · country · ams / united states47212
Reseller · country · apj / hong kong1522
Reseller · country · apj / singapore1839
Reseller · country · emea / belgium2451
Reseller · country · emea / netherlands2658
Reseller · country · emea / saudi arabia2035
Reseller · country · emea / south africa1631
Reseller · country · emea / spain2040
Reseller · country · emea / sweden2449
Reseller · country · emea / united kingdom39109
Reseller · region · all851198
Reseller · region · ams49235
Reseller · region · apj35126
Reseller · region · emea51200
Service Provider · country · ams / canada2855
Service Provider · country · ams / united states35128
Service Provider · country · apj / australia2229
Service Provider · country · apj / hong kong1616
Service Provider · country · apj / india2244
Service Provider · country · apj / japan1936
Service Provider · country · apj / singapore2029
Service Provider · country · emea / belgium2128
Service Provider · country · emea / denmark2028
Service Provider · country · emea / finland2128
Service Provider · country · emea / france2333
Service Provider · country · emea / germany2948
Service Provider · country · emea / netherlands2535
Service Provider · country · emea / saudi arabia1926
Service Provider · country · emea / south africa915
Service Provider · country · emea / sweden2431
Service Provider · country · emea / switzerland2638
Service Provider · country · emea / united arab emirates1525
Service Provider · country · emea / united kingdom3259
Service Provider · region · all52614
Service Provider · region · ams36139
Service Provider · region · apj3178
Service Provider · region · emea47103

Questions about Hexaware Technologies Inc

What is Hexaware Technologies Inc's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: Hexaware Technologies Inc is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Jersey City, United States, with Product Line Achievements in 11 product lines (1 Validated Practice) and a customer satisfaction score of 4.73 out of 5.
What is Hexaware Technologies Inc best at on ServiceNow?
ServiceNow has validated Hexaware Technologies Inc's practice in App Engine.
Where does Hexaware Technologies Inc operate?
The Finder lists coverage in 42 countries with offices in Causeway Bay (Hong Kong), Jersey City (United States), London (United Kingdom), Singapore (Singapore).