SOFTACT Solutions, LLC.

Programs and tiers

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Specializations and awards

Company

Headquarters

Augusta, Georgia, United States

Legal entity

Softact Solutions LLC

Website

www.softactsolutions.com

Finder contact

doug.rezabek@softactsolutions.com

Offices

Augusta (United States)

Industries served

Education, Government, Technology, Telco and Media

About SOFTACT Solutions, LLC.

As written by the partner in its Partner Finder record.

2025 ServiceNow Transformation Partner of the Year winner for the Americas. SOFTACT Solutions, LLC (STS) is a Woman Owned Small Business (WOSB) with a Top Secret Facility Clearance providing Engineering Services, Strategic Advisory and Consulting, Program Management, and C5ISR Support to the Department of Defense, other government organizations, and industry partners. STS delivers customer and community driven innovative global defense services and solutions primarily aligned across the C5ISR suite. SOFTACT partners with appropriate organizations (Research Labs, Academic Institutions, FFDRCs, Industry) to leverage technical capabilities while also developing productive relationships to deliver dynamic and timely solutions to customers at a reasonable cost. The experienced STS team, with their innovative thinking and organizational vision, will always strive for new heights to provide on-target solutions that advance business transformations. We are problem solvers.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Certifications

How to read it. People is how many staff at SOFTACT Solutions, LLC. hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Accredited people: 8 sales, 15 presales, 26 delivery.

Where SOFTACT Solutions, LLC. operates

How to read it. Rows are grouped by the ServiceNow program in which SOFTACT Solutions, LLC. declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where SOFTACT Solutions, LLC. appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.