Partner profile
SOPRA STERIA GROUP
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
SOPRA STERIA GROUP is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Annecy, France, with Product Line Achievements in 9 product lines (1 Validated Practice) and a customer satisfaction score of 4.70 out of 5.
Partner Score
184.7
ServiceNow's ranking value, higher is better
Customer satisfaction
4.70 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
9
1 Validated Practices
Certified people
739
across 31 product lines
Architects
1 · 22
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
35 of 1,569
Consulting & Implementation, Best Match, worldwide
Programs and tiers
Consulting & Implementation
EliteReseller
EliteService Provider
EliteBuild
PremierEach tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Annecy, Savoie (Haute), France
- Legal entity
- Sopra Steria Group
- Website
- www.soprasteria.com
- Finder contact
- firmapost.no@soprasteria.com
- Offices
- Annecy (France), Meudon la Foret (France), Assago (Italy), Elsene (Belgium), Essex (United Kingdom), London (United Kingdom), Hamburg (Germany), Katowice (Poland), Madrid (Spain), Nieuwegein (The Netherlands), Noida (India), Oslo (Norway), Stockholm (Sweden), Urdorf (Switzerland)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About SOPRA STERIA GROUP
As written by the partner in its Partner Finder record.
Sopra Steria, a major Tech player in Europe with 51,000 employees in nearly 30 countries, is recognized for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2025, the Group generated revenues of €5.6 billion.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 4 | 5.00 | 270 | Best for App Engine |
| Customer Service Management (CSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.83 | 48 | Best for Customer Service Management |
| Field Service Management (FSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 27 | Best for Field Service Management |
| Human Resources (HR) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.50 | 39 | Best for Human Resources |
| ITSM Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 15 | 4.80 | 6 | Best for ITSM Standard |
| Now Assist for IT Service Management (ITSM) | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.50 | 29 | Best for Now Assist for IT Service Management |
| Risk, Resilience, Sustainability | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 0 | n/p | 20 | Best for Risk, Resilience, Sustainability |
| Strategic Portfolio Management Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 1 | 5.00 | 51 | Best for Strategic Portfolio Management Standard |
| Third-party Risk Management | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 4.75 | 6 | Best for Third-party Risk Management |
Certifications
How to read it. People is how many staff at SOPRA STERIA GROUP hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 270 |
| Business Continuity Management | Micro-Certification - Business Continuity Management | 2 |
| Cloud Cost Management | Cloud Cost Management Delivery Accreditation | 1 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 48 |
| Enterprise Architecture | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 10 |
| Enterprise Architecture Implementation Delivery Accreditation | 4 | |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 27 |
| Financial Services Operations - Banking | Suite Certification - FSO Banking and Wealth Management Professional | 1 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 29 |
| Human Resources (HR) | Suite Certification - HR Professional | 39 |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 2 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 2 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 6 |
| Employee Center Accreditation | 6 | |
| Legal Service Delivery | Suite Certification - Legal Service Delivery | 1 |
| Moveworks | Moveworks Agent Studio Fundamentals Delivery Accreditation | 27 |
| Moveworks Platform Implementation for Engineers Delivery Accreditation | 27 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 20 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 17 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 9 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 29 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 4 |
| Public Sector Digital Services | Suite Certification - Public Sector Digital Services (PSDS) | 3 |
| Retail Service Management | Retail Delivery Accreditation | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 28 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 22 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 23 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 52 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 3 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 3 |
| Telecommunications Network Inventory | Telecommunication Network Inventory Delivery Accreditation | 1 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 6 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 8 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 6 |
| Workplace Service Delivery | Suite Certification - Workplace Service Delivery | 2 |
Accredited people: 139 sales, 130 presales, 419 delivery.
Where SOPRA STERIA GROUP operates
How to read it. Rows are grouped by the ServiceNow program in which SOPRA STERIA GROUP declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, India, Japan, South Korea, New Zealand | Noida (India) |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Elsene (Belgium), Urdorf (Switzerland), Hamburg (Germany), Madrid (Spain), Annecy (France), Meudon la Foret (France), Essex (United Kingdom), London (United Kingdom), Assago (Italy), Nieuwegein (The Netherlands), Oslo (Norway), Katowice (Poland), Stockholm (Sweden) |
| Reseller | ||
| EMEA | Belgium, Cyprus, Germany, Denmark, Spain, Finland, France, United Kingdom, Italy, Luxembourg, The Netherlands, Norway, Sweden | Elsene (Belgium), Hamburg (Germany), Madrid (Spain), Annecy (France), Meudon la Foret (France), Essex (United Kingdom), London (United Kingdom), Assago (Italy), Nieuwegein (The Netherlands), Oslo (Norway), Stockholm (Sweden) |
| Service Provider | ||
| Asia Pacific & Japan | India | Noida (India) |
| EMEA | Belgium, Switzerland, Cyprus, Germany, Denmark, Spain, Finland, France, United Kingdom, Ireland, Italy, Luxembourg, The Netherlands, Norway, Poland, Sweden | Elsene (Belgium), Urdorf (Switzerland), Hamburg (Germany), Madrid (Spain), Annecy (France), Meudon la Foret (France), Essex (United Kingdom), London (United Kingdom), Assago (Italy), Nieuwegein (The Netherlands), Oslo (Norway), Katowice (Poland), Stockholm (Sweden) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where SOPRA STERIA GROUP appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 132 | 918 |
| Build · region · ams | 109 | 918 |
| Build · region · apj | 99 | 918 |
| Build · region · emea | 109 | 918 |
| Consulting & Implementation · country · ams / canada | 169 | 419 |
| Consulting & Implementation · country · ams / united states | 169 | 419 |
| Consulting & Implementation · country · apj / australia | 133 | 419 |
| Consulting & Implementation · country · apj / india | 42 | 69 |
| Consulting & Implementation · country · apj / japan | 133 | 419 |
| Consulting & Implementation · country · apj / korea | 133 | 419 |
| Consulting & Implementation · country · apj / new zealand | 133 | 419 |
| Consulting & Implementation · country · emea / austria | 12 | 420 |
| Consulting & Implementation · country · emea / belgium | 12 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 12 | 420 |
| Consulting & Implementation · country · emea / croatia | 12 | 419 |
| Consulting & Implementation · country · emea / czech republic | 12 | 420 |
| Consulting & Implementation · country · emea / denmark | 12 | 420 |
| Consulting & Implementation · country · emea / finland | 12 | 420 |
| Consulting & Implementation · country · emea / france | 12 | 419 |
| Consulting & Implementation · country · emea / germany | 12 | 420 |
| Consulting & Implementation · country · emea / greece | 12 | 420 |
| Consulting & Implementation · country · emea / hungary | 12 | 420 |
| Consulting & Implementation · country · emea / ireland | 12 | 419 |
| Consulting & Implementation · country · emea / italy | 12 | 420 |
| Consulting & Implementation · country · emea / lithuania | 12 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 12 | 420 |
| Consulting & Implementation · country · emea / netherlands | 12 | 420 |
| Consulting & Implementation · country · emea / norway | 12 | 420 |
| Consulting & Implementation · country · emea / poland | 12 | 420 |
| Consulting & Implementation · country · emea / portugal | 12 | 420 |
| Consulting & Implementation · country · emea / romania | 12 | 419 |
| Consulting & Implementation · country · emea / slovakia | 12 | 420 |
| Consulting & Implementation · country · emea / slovenia | 12 | 420 |
| Consulting & Implementation · country · emea / spain | 12 | 420 |
| Consulting & Implementation · country · emea / sweden | 12 | 419 |
| Consulting & Implementation · country · emea / switzerland | 12 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 12 | 420 |
| Consulting & Implementation · product line · app engine | 44 | 391 |
| Consulting & Implementation · product line · business continuity management | 29 | 103 |
| Consulting & Implementation · product line · cloud cost management | 25 | 47 |
| Consulting & Implementation · product line · customer service management | 64 | 300 |
| Consulting & Implementation · product line · enterprise architecture | 63 | 140 |
| Consulting & Implementation · product line · field service management | 21 | 222 |
| Consulting & Implementation · product line · financial services operations | 65 | 129 |
| Consulting & Implementation · product line · hardware asset management | 100 | 286 |
| Consulting & Implementation · product line · human resources | 34 | 275 |
| Consulting & Implementation · product line · it operations management visibility | 56 | 82 |
| Consulting & Implementation · product line · it service management standard | 41 | 174 |
| Consulting & Implementation · product line · legal service delivery | 50 | 103 |
| Consulting & Implementation · product line · moveworks | 25 | 86 |
| Consulting & Implementation · product line · now assist creator | 40 | 247 |
| Consulting & Implementation · product line · now assist csm | 64 | 200 |
| Consulting & Implementation · product line · now assist hr | 41 | 184 |
| Consulting & Implementation · product line · now assist itsm | 17 | 267 |
| Consulting & Implementation · product line · operational technology management | 37 | 89 |
| Consulting & Implementation · product line · public sector digital services | 58 | 109 |
| Consulting & Implementation · product line · retail service management | 33 | 82 |
| Consulting & Implementation · product line · risk resilience sustainability | 29 | 189 |
| Consulting & Implementation · product line · security incident response | 59 | 218 |
| Consulting & Implementation · product line · software asset management | 100 | 275 |
| Consulting & Implementation · product line · strategic portfolio management standard | 30 | 302 |
| Consulting & Implementation · product line · technology provider service management | 28 | 73 |
| Consulting & Implementation · product line · telecom service management | 31 | 78 |
| Consulting & Implementation · product line · telecommunications network inventory | 31 | 89 |
| Consulting & Implementation · product line · third party risk management | 14 | 113 |
| Consulting & Implementation · product line · vulnerability response | 60 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 28 | 145 |
| Consulting & Implementation · product line · workplace service delivery | 23 | 120 |
| Consulting & Implementation · region · all | 35 | 1569 |
| Consulting & Implementation · region · ams | 170 | 420 |
| Consulting & Implementation · region · apj | 133 | 419 |
| Consulting & Implementation · region · emea | 12 | 420 |
| Reseller · country · emea / belgium | 6 | 51 |
| Reseller · country · emea / denmark | 7 | 54 |
| Reseller · country · emea / finland | 5 | 40 |
| Reseller · country · emea / france | 6 | 48 |
| Reseller · country · emea / germany | 9 | 94 |
| Reseller · country · emea / italy | 6 | 37 |
| Reseller · country · emea / luxembourg | 5 | 35 |
| Reseller · country · emea / netherlands | 6 | 58 |
| Reseller · country · emea / norway | 6 | 37 |
| Reseller · country · emea / spain | 7 | 40 |
| Reseller · country · emea / sweden | 7 | 49 |
| Reseller · country · emea / united kingdom | 8 | 109 |
| Reseller · region · all | 22 | 1198 |
| Reseller · region · emea | 11 | 200 |
| Service Provider · country · apj / india | 24 | 44 |
| Service Provider · country · emea / belgium | 20 | 28 |
| Service Provider · country · emea / denmark | 18 | 28 |
| Service Provider · country · emea / finland | 19 | 28 |
| Service Provider · country · emea / france | 21 | 33 |
| Service Provider · country · emea / germany | 27 | 48 |
| Service Provider · country · emea / ireland | 20 | 30 |
| Service Provider · country · emea / italy | 21 | 32 |
| Service Provider · country · emea / luxembourg | 16 | 19 |
| Service Provider · country · emea / netherlands | 24 | 35 |
| Service Provider · country · emea / norway | 17 | 25 |
| Service Provider · country · emea / poland | 17 | 23 |
| Service Provider · country · emea / spain | 17 | 23 |
| Service Provider · country · emea / sweden | 22 | 31 |
| Service Provider · country · emea / switzerland | 24 | 38 |
| Service Provider · country · emea / united kingdom | 28 | 59 |
| Service Provider · region · all | 54 | 614 |
| Service Provider · region · apj | 35 | 78 |
| Service Provider · region · emea | 40 | 103 |
Questions about SOPRA STERIA GROUP
- What is SOPRA STERIA GROUP's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: SOPRA STERIA GROUP is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Elite), Reseller (Elite), Service Provider (Elite), headquartered in Annecy, France, with Product Line Achievements in 9 product lines (1 Validated Practice) and a customer satisfaction score of 4.70 out of 5.
- What is SOPRA STERIA GROUP best at on ServiceNow?
- ServiceNow has validated SOPRA STERIA GROUP's practice in ITSM Standard.
- Where does SOPRA STERIA GROUP operate?
- The Finder lists coverage in 37 countries with offices in Annecy (France), Meudon la Foret (France), Assago (Italy), Elsene (Belgium), Essex (United Kingdom), London (United Kingdom), Hamburg (Germany), Katowice (Poland), Madrid (Spain), Nieuwegein (The Netherlands), Noida (India), Oslo (Norway), Stockholm (Sweden), Urdorf (Switzerland).