Partner profile
UP3 Services Limited
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
UP3 Services Limited is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Walton-On-Thames, United Kingdom, with Product Line Achievements in 8 product lines (6 Validated Practices) and a customer satisfaction score of 4.65 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Walton-On-Thames, Surrey, United Kingdom
- Legal entity
- UP3 Services Ltd
- Website
- www.up3.co.uk
- Finder contact
- hello@up3.co.uk
- Offices
- Walton-On-Thames (United Kingdom)
- Industries served
- Energy and Utilities, Government, Healthcare and Life Sciences, Technology, Transportation and Logistics
About UP3 Services Limited
As written by the partner in its Partner Finder record.
UP3 is a 100% dedicated ServiceNow partner, based in the UK, working with organisations across public sector, rail, transport, legal and energy. We help organisations automate their most mission-critical processes and get real, lasting value from their ServiceNow platform. Our Managed Service means we stay invested long after go-live, driving continuous value, adoption and improvement. And because we work to an outcomes-based delivery model, your success is always the measure of ours. With 80+ ServiceNow specialists, a 4.5 customer satisfaction score and 10 years of platform experience, we know what good looks like. We were also the first ServiceNow partner globally to earn a Validated Practice for AI, helping customers identify the right use cases, align AI to their broader strategy and deliver it on the platform they already have.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 4.50 | 37 | Best for App Engine |
| Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 10 | 4.45 | 16 | Best for Customer Service Management |
| Field Service Management (FSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.10 | 8 | Best for Field Service Management |
| ITOM Health | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 5 | 4.90 | 4 | Best for ITOM Health |
| ITSM Pro | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 12 | Best for ITSM Pro |
| ITSM Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 20 | 4.85 | 16 | Best for ITSM Standard |
| Now Assist for Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 0 | n/p | 11 | Best for Now Assist for Customer Service Management |
| Strategic Portfolio Management Standard | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 11 | 4.73 | 13 | Best for Strategic Portfolio Management Standard |
Certifications
How to read it. People is how many staff at UP3 Services Limited hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 37 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 16 |
| Field Service Management (FSM) | Certified Implementation Specialist – Field Service Management (CIS-FSM) | 8 |
| Hardware Asset Management (HAM) | Certified Implementation Specialist – Hardware Asset Management (CIS-HAM) | 3 |
| Human Resources (HR) | Suite Certification - HR Professional | 4 |
| ITOM Health | Certified Implementation Specialist – Event Management (CIS-EM) | 1 |
| Suite Certification - IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise) | 4 | |
| ITOM Visibility | Suite Certification - Data Foundations (CMDB and CSDM) Professional | 8 |
| Suite Certification – IT Operations Management Visibility (ITOM Visibility) | 4 | |
| ITSM Pro | Micro-Certification – DevOps Change Velocity | 12 |
| Suite Certification - ITSM Professional | 13 | |
| ITSM Standard | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 28 |
| Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 18 | |
| Employee Center Accreditation | 28 | |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 6 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 12 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 2 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 24 |
| Operational Technology Management | Delivery Accreditation - Operational Technology | 1 |
| Risk, Resilience, Sustainability | Certified Implementation Specialist – Risk and Compliance (CIS-RC) | 2 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 3 |
| Software Asset Management (SAM) | Certified Implementation Specialist – Software Asset Management (CIS-SAM) | 1 |
| Strategic Portfolio Management Pro | Strategic Planning Delivery Accreditation | 1 |
| Strategic Portfolio Management Standard | Certified Implementation Specialist – Strategic Portfolio Management (CIS-SPM) | 14 |
| Technology Provider Service Management (TPSM) | Suite Certification - Technology Provider Service Management | 2 |
| Telecom Service Management (TSM) | Suite Certification - Telecommunication and Media Service Management | 2 |
| Third-party Risk Management | Certified Implementation Specialist – Third-party Risk Management (CIS-TPRM) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 2 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 3 |
Accredited people: 22 sales, 15 presales, 47 delivery.
Where UP3 Services Limited operates
How to read it. Rows are grouped by the ServiceNow program in which UP3 Services Limited declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia | Walton-On-Thames (United Kingdom) |
| Reseller | ||
| EMEA | United Kingdom, Ireland | Walton-On-Thames (United Kingdom) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where UP3 Services Limited appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 26 | 918 |
| Build · region · ams | 88 | 918 |
| Build · region · apj | 72 | 918 |
| Build · region · emea | 13 | 918 |
| Consulting & Implementation · country · ams / canada | 263 | 419 |
| Consulting & Implementation · country · ams / united states | 263 | 419 |
| Consulting & Implementation · country · apj / australia | 240 | 419 |
| Consulting & Implementation · country · apj / japan | 240 | 419 |
| Consulting & Implementation · country · apj / korea | 240 | 419 |
| Consulting & Implementation · country · apj / new zealand | 240 | 419 |
| Consulting & Implementation · country · emea / austria | 13 | 420 |
| Consulting & Implementation · country · emea / belgium | 13 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 13 | 420 |
| Consulting & Implementation · country · emea / croatia | 13 | 419 |
| Consulting & Implementation · country · emea / czech republic | 13 | 420 |
| Consulting & Implementation · country · emea / denmark | 13 | 420 |
| Consulting & Implementation · country · emea / finland | 13 | 420 |
| Consulting & Implementation · country · emea / france | 13 | 419 |
| Consulting & Implementation · country · emea / germany | 13 | 420 |
| Consulting & Implementation · country · emea / greece | 13 | 420 |
| Consulting & Implementation · country · emea / hungary | 13 | 420 |
| Consulting & Implementation · country · emea / ireland | 13 | 419 |
| Consulting & Implementation · country · emea / italy | 13 | 420 |
| Consulting & Implementation · country · emea / lithuania | 13 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 13 | 420 |
| Consulting & Implementation · country · emea / netherlands | 13 | 420 |
| Consulting & Implementation · country · emea / norway | 13 | 420 |
| Consulting & Implementation · country · emea / poland | 13 | 420 |
| Consulting & Implementation · country · emea / portugal | 13 | 420 |
| Consulting & Implementation · country · emea / romania | 13 | 419 |
| Consulting & Implementation · country · emea / slovakia | 13 | 420 |
| Consulting & Implementation · country · emea / slovenia | 13 | 420 |
| Consulting & Implementation · country · emea / spain | 13 | 420 |
| Consulting & Implementation · country · emea / sweden | 13 | 419 |
| Consulting & Implementation · country · emea / switzerland | 13 | 420 |
| Consulting & Implementation · country · emea / united kingdom | 13 | 420 |
| Consulting & Implementation · product line · app engine | 26 | 391 |
| Consulting & Implementation · product line · customer service management | 40 | 300 |
| Consulting & Implementation · product line · field service management | 7 | 222 |
| Consulting & Implementation · product line · hardware asset management | 201 | 286 |
| Consulting & Implementation · product line · human resources | 100 | 275 |
| Consulting & Implementation · product line · it operations management health | 7 | 51 |
| Consulting & Implementation · product line · it operations management visibility | 50 | 82 |
| Consulting & Implementation · product line · it service management pro | 30 | 118 |
| Consulting & Implementation · product line · it service management standard | 59 | 174 |
| Consulting & Implementation · product line · now assist creator | 23 | 247 |
| Consulting & Implementation · product line · now assist csm | 9 | 200 |
| Consulting & Implementation · product line · now assist hr | 87 | 184 |
| Consulting & Implementation · product line · now assist itsm | 115 | 267 |
| Consulting & Implementation · product line · operational technology management | 28 | 89 |
| Consulting & Implementation · product line · risk resilience sustainability | 152 | 189 |
| Consulting & Implementation · product line · security incident response | 71 | 218 |
| Consulting & Implementation · product line · software asset management | 199 | 275 |
| Consulting & Implementation · product line · strategic portfolio management pro | 48 | 53 |
| Consulting & Implementation · product line · strategic portfolio management standard | 36 | 302 |
| Consulting & Implementation · product line · technology provider service management | 19 | 73 |
| Consulting & Implementation · product line · telecom service management | 22 | 78 |
| Consulting & Implementation · product line · third party risk management | 102 | 113 |
| Consulting & Implementation · product line · vulnerability response | 75 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 22 | 145 |
| Consulting & Implementation · region · all | 37 | 1569 |
| Consulting & Implementation · region · ams | 264 | 420 |
| Consulting & Implementation · region · apj | 240 | 419 |
| Consulting & Implementation · region · emea | 13 | 420 |
| Reseller · country · emea / ireland | 36 | 60 |
| Reseller · country · emea / united kingdom | 54 | 109 |
| Reseller · region · all | 123 | 1198 |
| Reseller · region · emea | 78 | 200 |
Questions about UP3 Services Limited
- What is UP3 Services Limited's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: UP3 Services Limited is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Walton-On-Thames, United Kingdom, with Product Line Achievements in 8 product lines (6 Validated Practices) and a customer satisfaction score of 4.65 out of 5.
- What is UP3 Services Limited best at on ServiceNow?
- ServiceNow has validated UP3 Services Limited's practice in App Engine, Customer Service Management (CSM), Field Service Management (FSM), ITOM Health, ITSM Standard, Now Assist for Customer Service Management (CSM).
- Where does UP3 Services Limited operate?
- The Finder lists coverage in 36 countries with offices in Walton-On-Thames (United Kingdom).