League table · Consulting & Implementation · EMEA
Best ServiceNow partners for Business Continuity Management in EMEA
Data as of 2026-10-20 · 4 partners hold a Product Line Achievement in Business Continuity Management for EMEA
By ServiceNow's published figures, compiled by Partner Index, iTSM Group ranks first for Business Continuity Management in EMEA with a line CSAT of 5.00 out of 5, ahead of DEVOTEAM and Pulsar Consulting Ltd. 0 of the 4 partners have had their Business Continuity Management practice validated by ServiceNow.
Business Continuity Management league table for EMEA: 4 partners
How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their Business Continuity Management practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for Business Continuity Management only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for Business Continuity Management in EMEA, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.
| # | Partner | Status | Regions | Line CSAT | Deployments | Skilled people | Tier | Partner Score | ServiceNow Finder rank |
|---|---|---|---|---|---|---|---|---|---|
| Product Line Achievement only · 4 partners | |||||||||
| 1 | iTSM Group | PLA | EMEA | 5.00 | 2 | 5 | Elite | 161.8 | 13 of 103 |
| 2 | DEVOTEAM | PLA | EMEA | 5.00 | 1 | 8 | Elite | 209.2 | 7 of 103 |
| 3 | Pulsar Consulting Ltd | PLA | EMEA | 4.93 | 5 | 9 | Elite | 51.0 | 1 of 103 |
| 4 | Fujitsu | PLA | EMEA | 4.83 | 3 | 10 | Elite | 276.1 | 2 of 103 |
How positions are decided
Partner Index ranks ServiceNow Consulting & Implementation partners for Business Continuity Management in EMEA on ServiceNow's own published figures only, with no score of its own and no paid placement:
- Only Consulting & Implementation partners with a Product Line Achievement in Business Continuity Management for EMEA are listed.
- Partners with a Validated Practice rank above partners with a Product Line Achievement only.
- Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.
Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.
Questions
- Which ServiceNow partner is best for Business Continuity Management in EMEA?
- By ServiceNow's published figures, compiled by Partner Index, iTSM Group ranks first for Business Continuity Management in EMEA as of 2026-10-20.
- How many ServiceNow partners have a Validated Practice in Business Continuity Management?
- 0 partners, out of 4 with a Product Line Achievement.
- What is the difference between a Product Line Achievement and a Validated Practice?
- A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.