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DT Advisory

Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder

DT Advisory is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wallisellen, Switzerland, with Product Line Achievements in 8 product lines (7 Validated Practices) and a customer satisfaction score of 4.81 out of 5.

Partner Score
104.3
ServiceNow's ranking value, higher is better
Customer satisfaction
4.81 of 5
ServiceNow CSAT, all product lines
Product lines with PLA
8
7 Validated Practices
Certified people
114
across 12 product lines
Architects
0 · 2
Certified Master (CMA) · Certified Technical (CTA)
Finder search position
33 of 1,569
Consulting & Implementation, Best Match, worldwide

Programs and tiers

Consulting & Implementation
Premier
Reseller
Select
Service Provider
not in program
Build
Premier

Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.

Company

Headquarters
Wallisellen, Zurich, Switzerland
Legal entity
DT Advisory AG
Website
www.dt-advisory.ch
Finder contact
info@dt-advisory.ch
Offices
Dubai (United Arab Emirates), Munich (Germany), Wallisellen (Switzerland)
Industries served
Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics

About DT Advisory

As written by the partner in its Partner Finder record.

DT Advisory is your trusted partner for Digital Transformation & AI in Switzerland, Germany, Austria and GCC. As ServiceNow Premier partner, we specialize in enhancing ServiceNow platforms by deeply integrating AI into your workflows, unlocking smarter automation, predictive insights, and operational excellence. Our implementations and solutions within the areas of CRM, IT, HR and F&SC help you to drive your digital transformation. Paired with our strong experience in AI, we ensure that you take full advantage of the powerful ServiceNow AI platform and lead your organization into the digital age. With a strategic focus on ServiceNow's WDF, we enable seamless data integration across systems, turning fragmented information into actionable intelligence. Our end-to-end advisory approach covers the entire platform lifecycle — from strategic planning to implementation and operations — ensuring secure, reliable, and forward-looking solutions tailored to your digital ambitions.

Product line achievements

How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.

Product lineAmericasEMEAAPJGlobalDeploymentsLine CSATSkilled peopleLeague table
App Engine —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 154.809 Best for App Engine
Customer Service Management (CSM) —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 124.759 Best for Customer Service Management
ITSM Pro —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 104.707 Best for ITSM Pro
ITSM Standard —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 124.757 Best for ITSM Standard
Now Assist for Creator —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 65.0016 Best for Now Assist for Creator
Now Assist for Customer Service Management (CSM) —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 35.009 Best for Now Assist for Customer Service Management
Now Assist for IT Service Management (ITSM) —No achievement in the AmericasVP Validated Practice in EMEA—No achievement in APJ—No achievement in Global 25.007 Best for Now Assist for IT Service Management
Workflow Data Fabric —No achievement in the AmericasPLA Product Line Achievement in EMEA—No achievement in APJ—No achievement in Global 164.818 Best for Workflow Data Fabric

Certifications

How to read it. People is how many staff at DT Advisory hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.

Product lineCertificationPeople
App EngineServiceNow Certified Application Developer (CAD)9
Customer Service Management (CSM)Suite Certification - CSM Professional9
Human Resources (HR)Suite Certification - HR Professional3
ITSM ProCertified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM))14
Employee Center Accreditation14
Micro-Certification – DevOps Change Velocity7
Suite Certification - ITSM Professional7
ITSM StandardCertified Implementation Specialist – IT Service Management (CIS-ITSM)7
Now Assist for CreatorNow Assist for Creator Implementation Delivery Accreditation16
Now Assist for Customer Service Management (CSM)Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite9
Now Assist for HR Service Delivery (HRSD)Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Now Assist for IT Service Management (ITSM)Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite7
Security Incident ResponseCertified Implementation Specialist – Security Incident Response (CIS-SIR)1
Vulnerability ResponseCertified Implementation Specialist – Vulnerability Response (CIS-VR)1
Workflow Data FabricSuite Certification - Workflow Data Fabric8

Accredited people: 23 sales, 23 presales, 23 delivery.

Where DT Advisory operates

How to read it. Rows are grouped by the ServiceNow program in which DT Advisory declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.

RegionCountries coveredOffices
Consulting & Implementation
AmericasCanada, United States—
Asia Pacific & JapanAustralia, Japan, South Korea, New Zealand—
EMEAUnited Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, SlovakiaDubai (United Arab Emirates), Wallisellen (Switzerland), Munich (Germany)
Reseller
EMEAUnited Arab Emirates, Austria, Switzerland, Germany, Saudi ArabiaDubai (United Arab Emirates), Wallisellen (Switzerland), Munich (Germany)

Changes

No changes recorded yet. Tracking started 2026-10-20.

Position in the ServiceNow Partner Finder

How to read it. Position is where DT Advisory appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.

Finder filterPositionOf
Build · region · all109918
Build · region · ams73918
Build · region · apj50918
Build · region · emea70918
Consulting & Implementation · country · ams / canada218419
Consulting & Implementation · country · ams / united states218419
Consulting & Implementation · country · apj / australia186419
Consulting & Implementation · country · apj / japan186419
Consulting & Implementation · country · apj / korea186419
Consulting & Implementation · country · apj / new zealand186419
Consulting & Implementation · country · emea / austria11420
Consulting & Implementation · country · emea / belgium11420
Consulting & Implementation · country · emea / bulgaria11420
Consulting & Implementation · country · emea / croatia11419
Consulting & Implementation · country · emea / czech republic11420
Consulting & Implementation · country · emea / denmark11420
Consulting & Implementation · country · emea / finland11420
Consulting & Implementation · country · emea / france11419
Consulting & Implementation · country · emea / germany11420
Consulting & Implementation · country · emea / greece11420
Consulting & Implementation · country · emea / hungary11420
Consulting & Implementation · country · emea / ireland11419
Consulting & Implementation · country · emea / italy11420
Consulting & Implementation · country · emea / lithuania11419
Consulting & Implementation · country · emea / luxembourg11420
Consulting & Implementation · country · emea / netherlands11420
Consulting & Implementation · country · emea / norway11420
Consulting & Implementation · country · emea / poland11420
Consulting & Implementation · country · emea / portugal11420
Consulting & Implementation · country · emea / romania11419
Consulting & Implementation · country · emea / saudi arabia731
Consulting & Implementation · country · emea / slovakia11420
Consulting & Implementation · country · emea / slovenia11420
Consulting & Implementation · country · emea / spain11420
Consulting & Implementation · country · emea / sweden11419
Consulting & Implementation · country · emea / switzerland11420
Consulting & Implementation · country · emea / united arab emirates730
Consulting & Implementation · country · emea / united kingdom11420
Consulting & Implementation · product line · app engine22391
Consulting & Implementation · product line · customer service management35300
Consulting & Implementation · product line · human resources187275
Consulting & Implementation · product line · it service management pro10118
Consulting & Implementation · product line · it service management standard53174
Consulting & Implementation · product line · now assist creator2247
Consulting & Implementation · product line · now assist csm7200
Consulting & Implementation · product line · now assist hr136184
Consulting & Implementation · product line · now assist itsm5267
Consulting & Implementation · product line · security incident response139218
Consulting & Implementation · product line · vulnerability response146215
Consulting & Implementation · product line · workflow data fabric8145
Consulting & Implementation · region · all331569
Consulting & Implementation · region · ams219420
Consulting & Implementation · region · apj186419
Consulting & Implementation · region · emea11420
Reseller · country · emea / austria4154
Reseller · country · emea / germany6094
Reseller · country · emea / saudi arabia2935
Reseller · country · emea / switzerland5576
Reseller · country · emea / united arab emirates2733
Reseller · region · all1881198
Reseller · region · emea108200

Questions about DT Advisory

What is DT Advisory's ServiceNow partner status?
According to Partner Index, compiled from ServiceNow's Partner Finder: DT Advisory is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wallisellen, Switzerland, with Product Line Achievements in 8 product lines (7 Validated Practices) and a customer satisfaction score of 4.81 out of 5.
What is DT Advisory best at on ServiceNow?
ServiceNow has validated DT Advisory's practice in App Engine, Customer Service Management (CSM), ITSM Pro, ITSM Standard, Now Assist for Creator, Now Assist for Customer Service Management (CSM), Now Assist for IT Service Management (ITSM).
Where does DT Advisory operate?
The Finder lists coverage in 38 countries with offices in Dubai (United Arab Emirates), Munich (Germany), Wallisellen (Switzerland).