Partner profile

DT Advisory
Data as of 2026-10-20 · ServiceNow last updated this record 2026-10-17 · Source: ServiceNow Partner Finder
DT Advisory is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wallisellen, Switzerland, with Product Line Achievements in 8 product lines (7 Validated Practices) and a customer satisfaction score of 4.81 out of 5.
Programs and tiers
Each tier is shown as an outlined label; not in program means the partner is not in that program. Tier names follow ServiceNow's April 2026 ladder: Registered, Select, Premier, Elite, Global Elite.
Company
- Headquarters
- Wallisellen, Zurich, Switzerland
- Legal entity
- DT Advisory AG
- Website
- www.dt-advisory.ch
- Finder contact
- info@dt-advisory.ch
- Offices
- Dubai (United Arab Emirates), Munich (Germany), Wallisellen (Switzerland)
- Industries served
- Education, Energy and Utilities, Financial Services, Government, Healthcare and Life Sciences, Manufacturing, Retail and Hospitality, Service Provider, TMT, Technology, Telco and Media, Transportation and Logistics
About DT Advisory
As written by the partner in its Partner Finder record.
DT Advisory is your trusted partner for Digital Transformation & AI in Switzerland, Germany, Austria and GCC. As ServiceNow Premier partner, we specialize in enhancing ServiceNow platforms by deeply integrating AI into your workflows, unlocking smarter automation, predictive insights, and operational excellence. Our implementations and solutions within the areas of CRM, IT, HR and F&SC help you to drive your digital transformation. Paired with our strong experience in AI, we ensure that you take full advantage of the powerful ServiceNow AI platform and lead your organization into the digital age. With a strategic focus on ServiceNow's WDF, we enable seamless data integration across systems, turning fragmented information into actionable intelligence. Our end-to-end advisory approach covers the entire platform lifecycle — from strategic planning to implementation and operations — ensuring secure, reliable, and forward-looking solutions tailored to your digital ambitions.
Product line achievements
How to read it. One row per product line. In each region column, VP means ServiceNow has validated the practice there, PLA means a Product Line Achievement that is not yet validated, and — means no achievement. Deployments, line CSAT and skilled people are ServiceNow's figures for that product line across all regions; n/p means ServiceNow publishes no figure.
| Product line | Americas | EMEA | APJ | Global | Deployments | Line CSAT | Skilled people | League table |
|---|---|---|---|---|---|---|---|---|
| App Engine | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 15 | 4.80 | 9 | Best for App Engine |
| Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 12 | 4.75 | 9 | Best for Customer Service Management |
| ITSM Pro | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 10 | 4.70 | 7 | Best for ITSM Pro |
| ITSM Standard | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 12 | 4.75 | 7 | Best for ITSM Standard |
| Now Assist for Creator | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 6 | 5.00 | 16 | Best for Now Assist for Creator |
| Now Assist for Customer Service Management (CSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 3 | 5.00 | 9 | Best for Now Assist for Customer Service Management |
| Now Assist for IT Service Management (ITSM) | —No achievement in the Americas | VP Validated Practice in EMEA | —No achievement in APJ | —No achievement in Global | 2 | 5.00 | 7 | Best for Now Assist for IT Service Management |
| Workflow Data Fabric | —No achievement in the Americas | PLA Product Line Achievement in EMEA | —No achievement in APJ | —No achievement in Global | 16 | 4.81 | 8 | Best for Workflow Data Fabric |
Certifications
How to read it. People is how many staff at DT Advisory hold each certification, as listed in the Finder. ServiceNow shows only the certifications it considers most relevant, so the partner may hold others.
| Product line | Certification | People |
|---|---|---|
| App Engine | ServiceNow Certified Application Developer (CAD) | 9 |
| Customer Service Management (CSM) | Suite Certification - CSM Professional | 9 |
| Human Resources (HR) | Suite Certification - HR Professional | 3 |
| ITSM Pro | Certified Implementation Specialist – Data Foundations (CMDB and CSDM) (CIS-DF (CMDB and CSDM)) | 14 |
| Employee Center Accreditation | 14 | |
| Micro-Certification – DevOps Change Velocity | 7 | |
| Suite Certification - ITSM Professional | 7 | |
| ITSM Standard | Certified Implementation Specialist – IT Service Management (CIS-ITSM) | 7 |
| Now Assist for Creator | Now Assist for Creator Implementation Delivery Accreditation | 16 |
| Now Assist for Customer Service Management (CSM) | Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite | 9 |
| Now Assist for HR Service Delivery (HRSD) | Suite Certification - Now Assist for HR Service Delivery Pro Plus | 2 |
| Now Assist for IT Service Management (ITSM) | Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite | 7 |
| Security Incident Response | Certified Implementation Specialist – Security Incident Response (CIS-SIR) | 1 |
| Vulnerability Response | Certified Implementation Specialist – Vulnerability Response (CIS-VR) | 1 |
| Workflow Data Fabric | Suite Certification - Workflow Data Fabric | 8 |
Accredited people: 23 sales, 23 presales, 23 delivery.
Where DT Advisory operates
How to read it. Rows are grouped by the ServiceNow program in which DT Advisory declares coverage. For each Finder region: the countries it says it serves and the offices it lists there, as published in the Finder. A dash means none is declared.
| Region | Countries covered | Offices |
|---|---|---|
| Consulting & Implementation | ||
| Americas | Canada, United States | — |
| Asia Pacific & Japan | Australia, Japan, South Korea, New Zealand | — |
| EMEA | United Arab Emirates, Austria, Belgium, Bulgaria, Switzerland, Cyprus, Czech Republic, Germany, Denmark, Estonia, Spain, Finland, France, United Kingdom, Greece, Croatia, Hungary, Ireland, Italy, Lithuania, Luxembourg, Latvia, Malta, The Netherlands, Norway, Poland, Portugal, Romania, Saudi Arabia, Sweden, Slovenia, Slovakia | Dubai (United Arab Emirates), Wallisellen (Switzerland), Munich (Germany) |
| Reseller | ||
| EMEA | United Arab Emirates, Austria, Switzerland, Germany, Saudi Arabia | Dubai (United Arab Emirates), Wallisellen (Switzerland), Munich (Germany) |
Changes
No changes recorded yet. Tracking started 2026-10-20.
Position in the ServiceNow Partner Finder
How to read it. Position is where DT Advisory appears in ServiceNow's own Partner Finder for each filter, in ServiceNow's default order; 1 is first. Of is how many partners the Finder returns for that filter.
| Finder filter | Position | Of |
|---|---|---|
| Build · region · all | 109 | 918 |
| Build · region · ams | 73 | 918 |
| Build · region · apj | 50 | 918 |
| Build · region · emea | 70 | 918 |
| Consulting & Implementation · country · ams / canada | 218 | 419 |
| Consulting & Implementation · country · ams / united states | 218 | 419 |
| Consulting & Implementation · country · apj / australia | 186 | 419 |
| Consulting & Implementation · country · apj / japan | 186 | 419 |
| Consulting & Implementation · country · apj / korea | 186 | 419 |
| Consulting & Implementation · country · apj / new zealand | 186 | 419 |
| Consulting & Implementation · country · emea / austria | 11 | 420 |
| Consulting & Implementation · country · emea / belgium | 11 | 420 |
| Consulting & Implementation · country · emea / bulgaria | 11 | 420 |
| Consulting & Implementation · country · emea / croatia | 11 | 419 |
| Consulting & Implementation · country · emea / czech republic | 11 | 420 |
| Consulting & Implementation · country · emea / denmark | 11 | 420 |
| Consulting & Implementation · country · emea / finland | 11 | 420 |
| Consulting & Implementation · country · emea / france | 11 | 419 |
| Consulting & Implementation · country · emea / germany | 11 | 420 |
| Consulting & Implementation · country · emea / greece | 11 | 420 |
| Consulting & Implementation · country · emea / hungary | 11 | 420 |
| Consulting & Implementation · country · emea / ireland | 11 | 419 |
| Consulting & Implementation · country · emea / italy | 11 | 420 |
| Consulting & Implementation · country · emea / lithuania | 11 | 419 |
| Consulting & Implementation · country · emea / luxembourg | 11 | 420 |
| Consulting & Implementation · country · emea / netherlands | 11 | 420 |
| Consulting & Implementation · country · emea / norway | 11 | 420 |
| Consulting & Implementation · country · emea / poland | 11 | 420 |
| Consulting & Implementation · country · emea / portugal | 11 | 420 |
| Consulting & Implementation · country · emea / romania | 11 | 419 |
| Consulting & Implementation · country · emea / saudi arabia | 7 | 31 |
| Consulting & Implementation · country · emea / slovakia | 11 | 420 |
| Consulting & Implementation · country · emea / slovenia | 11 | 420 |
| Consulting & Implementation · country · emea / spain | 11 | 420 |
| Consulting & Implementation · country · emea / sweden | 11 | 419 |
| Consulting & Implementation · country · emea / switzerland | 11 | 420 |
| Consulting & Implementation · country · emea / united arab emirates | 7 | 30 |
| Consulting & Implementation · country · emea / united kingdom | 11 | 420 |
| Consulting & Implementation · product line · app engine | 22 | 391 |
| Consulting & Implementation · product line · customer service management | 35 | 300 |
| Consulting & Implementation · product line · human resources | 187 | 275 |
| Consulting & Implementation · product line · it service management pro | 10 | 118 |
| Consulting & Implementation · product line · it service management standard | 53 | 174 |
| Consulting & Implementation · product line · now assist creator | 2 | 247 |
| Consulting & Implementation · product line · now assist csm | 7 | 200 |
| Consulting & Implementation · product line · now assist hr | 136 | 184 |
| Consulting & Implementation · product line · now assist itsm | 5 | 267 |
| Consulting & Implementation · product line · security incident response | 139 | 218 |
| Consulting & Implementation · product line · vulnerability response | 146 | 215 |
| Consulting & Implementation · product line · workflow data fabric | 8 | 145 |
| Consulting & Implementation · region · all | 33 | 1569 |
| Consulting & Implementation · region · ams | 219 | 420 |
| Consulting & Implementation · region · apj | 186 | 419 |
| Consulting & Implementation · region · emea | 11 | 420 |
| Reseller · country · emea / austria | 41 | 54 |
| Reseller · country · emea / germany | 60 | 94 |
| Reseller · country · emea / saudi arabia | 29 | 35 |
| Reseller · country · emea / switzerland | 55 | 76 |
| Reseller · country · emea / united arab emirates | 27 | 33 |
| Reseller · region · all | 188 | 1198 |
| Reseller · region · emea | 108 | 200 |
Questions about DT Advisory
- What is DT Advisory's ServiceNow partner status?
- According to Partner Index, compiled from ServiceNow's Partner Finder: DT Advisory is a ServiceNow partner with the tiers Build (Premier), Consulting & Implementation (Premier), Reseller (Select), headquartered in Wallisellen, Switzerland, with Product Line Achievements in 8 product lines (7 Validated Practices) and a customer satisfaction score of 4.81 out of 5.
- What is DT Advisory best at on ServiceNow?
- ServiceNow has validated DT Advisory's practice in App Engine, Customer Service Management (CSM), ITSM Pro, ITSM Standard, Now Assist for Creator, Now Assist for Customer Service Management (CSM), Now Assist for IT Service Management (ITSM).
- Where does DT Advisory operate?
- The Finder lists coverage in 38 countries with offices in Dubai (United Arab Emirates), Munich (Germany), Wallisellen (Switzerland).