League table · Consulting & Implementation · the Americas
Best ServiceNow partners for Human Resources (HR) in the Americas
Data as of 2026-10-20 · 24 partners hold a Product Line Achievement in Human Resources for the Americas
By ServiceNow's published figures, compiled by Partner Index, ICF ranks first for Human Resources in the Americas with a Validated Practice and a line CSAT of 5.00 out of 5, ahead of INRY and Optimum Healthcare IT, LLC. 10 of the 24 partners have had their Human Resources practice validated by ServiceNow.
Human Resources league table for the Americas: 24 partners
How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their Human Resources practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for Human Resources only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for Human Resources in the Americas, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.
| # | Partner | Status | Regions | Line CSAT | Deployments | Skilled people | Tier | Partner Score | ServiceNow Finder rank |
|---|---|---|---|---|---|---|---|---|---|
| Validated Practice · 10 partners | |||||||||
| 1 | ICF | Validated Practice | AMS | 5.00 | 6 | 13 | Elite | 118.4 | 2 of 275 |
| 2 | INRY | Validated Practice | AMS | 4.89 | 9 | 21 | Elite | 147.5 | 1 of 275 |
| 3 | Optimum Healthcare IT, LLC | Validated Practice | AMS | 4.83 | 6 | 15 | Elite | 175.1 | 4 of 275 |
| 4 | Pathways Consulting Group | Validated Practice | AMS | 4.75 | 4 | 8 | Premier | 126.3 | 8 of 275 |
| 5 | Cloudredy LLC dba Stridepath Consulting | Validated Practice | AMS | 4.71 | 14 | 17 | Premier | 60.5 | 9 of 275 |
| 6 | Ondaro | Validated Practice | AMS | 4.62 | 7 | 37 | Elite | 149.8 | 3 of 275 |
| 7 | Everforth GlideFast | Validated Practice | AMS | 4.50 | 2 | 55 | Elite | 175.9 | 6 of 275 |
| 8 | CoreX | Validated Practice | AMS | 4.50 | 2 | 10 | Elite | 147.0 | 7 of 275 |
| 9 | Semaphore Partners LLC | Validated Practice | AMS | 4.50 | 2 | 5 | Select | 100.2 | 10 of 275 |
| 10 | Slalom Consulting, LLC | Validated Practice | AMS | 4.50 | 1 | 7 | Elite | 76.4 | 5 of 275 |
| Product Line Achievement only · 14 partners | |||||||||
| 11 | HCL Technologies Ltd. | PLA | AMS | 5.00 | 4 | 89 | Elite | 187.9 | 22 of 275 |
| 12 | Hexaware Technologies Inc | PLA | AMS | 5.00 | 3 | 13 | Elite | 182.1 | 18 of 275 |
| 13 | IntegrityPro Consulting, LLC | PLA | AMS | 5.00 | 2 | 12 | Elite | 125.7 | 17 of 275 |
| 14 | DESBY Technologies, Inc. | PLA | AMS | 5.00 | 2 | 10 | Premier | 97.7 | 19 of 275 |
| 15 | Insight Enterprises | PLA | AMS | 4.80 | 5 | 55 | Elite | 184.0 | 14 of 275 |
| 16 | Alcor Solutions Inc. | PLA | AMS | 4.75 | 8 | 7 | Elite | 143.6 | 13 of 275 |
| 17 | Cognizant Technology Solutions U.S. Corporation | PLA | AMS | 4.67 | 3 | 285 | Global Elite | 348.2 | 11 of 275 |
| 18 | KPMG, LLP | PLA | AMS | 4.67 | 3 | 106 | Global Elite | 306.4 | 15 of 275 |
| 19 | Ernst & Young LLP | PLA | AMS | 4.50 | 6 | 190 | Global Elite | 318.6 | 12 of 275 |
| 20 | Tata Consultancy Services Limited | PLA | AMS | 4.50 | 2 | 111 | Elite | 285.7 | 16 of 275 |
| 21 | NewRocket LLC | PLA | AMS | 4.17 | 3 | 38 | Elite | 171.1 | 21 of 275 |
| 22 | Wipro Limited | PLA | AMS | 3.75 | 4 | 63 | Elite | 244.7 | 34 of 275 |
| 23 | ECS | PLA | AMS | 3.67 | 1 | 8 | Elite | 114.5 | 23 of 275 |
| 24 | CHAIN TECNOLOGIA E SERVIÇOS LTDA | PLA | AMS | 3.50 | 2 | 14 | Elite | 92.6 | 20 of 275 |
How positions are decided
Partner Index ranks ServiceNow Consulting & Implementation partners for Human Resources in the Americas on ServiceNow's own published figures only, with no score of its own and no paid placement:
- Only Consulting & Implementation partners with a Product Line Achievement in Human Resources for the Americas are listed.
- Partners with a Validated Practice rank above partners with a Product Line Achievement only.
- Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.
Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.
Questions
- Which ServiceNow partner is best for Human Resources in the Americas?
- By ServiceNow's published figures, compiled by Partner Index, ICF ranks first for Human Resources in the Americas as of 2026-10-20.
- How many ServiceNow partners have a Validated Practice in Human Resources?
- 10 partners, out of 24 with a Product Line Achievement.
- What is the difference between a Product Line Achievement and a Validated Practice?
- A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.