League table · Consulting & Implementation · Asia Pacific and Japan
Best ServiceNow partners for ITSM Standard in Asia Pacific and Japan
Data as of 2026-10-20 · 24 partners hold a Product Line Achievement in ITSM Standard for Asia Pacific and Japan
By ServiceNow's published figures, compiled by Partner Index, Cloudzest Technologies Pvt Ltd ranks first for ITSM Standard in Asia Pacific and Japan with a Validated Practice and a line CSAT of 5.00 out of 5, ahead of Input Zero Technologies Private Ltd and Kinetic IT. 11 of the 24 partners have had their ITSM Standard practice validated by ServiceNow.
ITSM Standard league table for Asia Pacific and Japan: 24 partners
How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their ITSM Standard practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for ITSM Standard only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for ITSM Standard in Asia Pacific and Japan, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.
| # | Partner | Status | Regions | Line CSAT | Deployments | Skilled people | Tier | Partner Score | ServiceNow Finder rank |
|---|---|---|---|---|---|---|---|---|---|
| Validated Practice · 11 partners | |||||||||
| 1 | Cloudzest Technologies Pvt Ltd | Validated Practice | APJ | 5.00 | 6 | 6 | Elite | 87.9 | 1 of 173 |
| 2 | Input Zero Technologies Private Ltd | Validated Practice | APJ | 5.00 | 1 | 8 | Elite | 84.4 | 3 of 173 |
| 3 | Kinetic IT | Validated Practice | APJ | 4.88 | 8 | 1 | Elite | 149.1 | 4 of 173 |
| 4 | ND and Co Pty Ltd | Validated Practice | APJ | 4.83 | 6 | 7 | Premier | 81.0 | 11 of 173 |
| 5 | Hitachi Solutions, Ltd. | Validated Practice | APJ | 4.80 | 5 | 13 | Elite | 140.0 | 6 of 173 |
| 6 | Fujitsu | Validated Practice | APJ | 4.79 | 17 | 75 | Elite | 276.1 | 2 of 173 |
| 7 | Epicon IT Solutions Pty Ltd | Validated Practice | APJ | 4.77 | 15 | 6 | Premier | 111.7 | 8 of 173 |
| 8 | HCL Technologies Ltd. | Validated Practice | APJ | 4.73 | 8 | 87 | Elite | 187.9 | 10 of 173 |
| 9 | System Support Inc. | Validated Practice | APJ | 4.65 | 41 | 27 | Elite | 129.1 | 5 of 173 |
| 10 | Accion Labs US, Inc. | Validated Practice | APJ | 4.60 | 5 | 10 | Elite | 99.0 | 7 of 173 |
| 11 | Sysintegra Pty Ltd | Validated Practice | APJ | 4.50 | 4 | 9 | Premier | 111.9 | 9 of 173 |
| Product Line Achievement only · 13 partners | |||||||||
| 12 | Capgemini America, Inc. | PLA | APJ | 5.00 | 9 | 8 | Elite | 205.0 | 16 of 173 |
| 13 | Rococo Co.,Ltd. | PLA | APJ | 5.00 | 3 | 5 | Elite | 103.2 | 32 of 173 |
| 14 | IBM Consulting | PLA | APJ | 5.00 | 1 | 6 | Elite | 162.0 | 23 of 173 |
| 15 | NTT DATA Corporation | PLA | APJ | 4.76 | 60 | 42 | Elite | 257.2 | 19 of 173 |
| 16 | Ernst & Young LLP | PLA | APJ | 4.71 | 12 | 9 | Global Elite | 318.6 | 15 of 173 |
| 17 | Australian Centre for Advanced Computing & Communications | PLA | APJ | 4.64 | 7 | 7 | Elite | 113.9 | 22 of 173 |
| 18 | Wipro Limited | PLA | APJ | 4.63 | 31 | 5 | Elite | 244.7 | 18 of 173 |
| 19 | Infosys Limited | PLA | APJ | 4.59 | 23 | 96 | Global Elite | 322.0 | 14 of 173 |
| 20 | Cognizant Technology Solutions U.S. Corporation | PLA | APJ | 4.58 | 41 | 37 | Global Elite | 348.2 | 13 of 173 |
| 21 | Tata Consultancy Services Limited | PLA | APJ | 4.56 | 16 | 25 | Elite | 285.7 | 20 of 173 |
| 22 | Deloitte Consulting LLP | PLA | APJ | 4.41 | 11 | 19 | Global Elite | 292.2 | 17 of 173 |
| 23 | DXC Technology Services LLC | PLA | APJ | 4.32 | 11 | 12 | Elite | 228.7 | 21 of 173 |
| 24 | Accenture | PLA | APJ | n/p | 58 | 49 | Global Elite | 344.0 | 12 of 173 |
How positions are decided
Partner Index ranks ServiceNow Consulting & Implementation partners for ITSM Standard in Asia Pacific and Japan on ServiceNow's own published figures only, with no score of its own and no paid placement:
- Only Consulting & Implementation partners with a Product Line Achievement in ITSM Standard for Asia Pacific and Japan are listed.
- Partners with a Validated Practice rank above partners with a Product Line Achievement only.
- Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.
Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.
Questions
- Which ServiceNow partner is best for ITSM Standard in Asia Pacific and Japan?
- By ServiceNow's published figures, compiled by Partner Index, Cloudzest Technologies Pvt Ltd ranks first for ITSM Standard in Asia Pacific and Japan as of 2026-10-20.
- How many ServiceNow partners have a Validated Practice in ITSM Standard?
- 11 partners, out of 24 with a Product Line Achievement.
- What is the difference between a Product Line Achievement and a Validated Practice?
- A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.