Which ServiceNow partner is best for ITSM Standard in EMEA?

League table · Consulting & Implementation · EMEA

Best ServiceNow partners for ITSM Standard in EMEA

Data as of 2026-10-20 · 52 partners hold a Product Line Achievement in ITSM Standard for EMEA

By ServiceNow's published figures, compiled by Partner Index, DGS S.p.A ranks first for ITSM Standard in EMEA with a Validated Practice and a line CSAT of 5.00 out of 5, ahead of Performance Technologies S.A. and T-Systems International GmbH. 27 of the 52 partners have had their ITSM Standard practice validated by ServiceNow.

ITSM Standard league table for EMEA: 52 partners

How to read it. Partners are grouped: those with a Validated Practice, meaning ServiceNow has reviewed and validated their ITSM Standard practice, come first; those with a PLA, a Product Line Achievement not yet validated, follow. Line CSAT, deployments and skilled people are ServiceNow's figures for ITSM Standard only; n/p means ServiceNow publishes no figure. Tier is the partner's Consulting & Implementation tier. ServiceNow Finder rank is the partner's position in ServiceNow's own Partner Finder for ITSM Standard in EMEA, sorted by Best Match: "6 of 300" means sixth of 300. That column is ServiceNow's order, not ours. A green +2 or red -2 after a position is the move since the previous weekly read.

#	Partner	Status	Regions	Line CSAT	Deployments	Skilled people	Tier	Partner Score	ServiceNow Finder rank
Validated Practice · 27 partners
1	DGS S.p.A	Validated Practice	EMEA	5.00	6	14	Elite	129.3	18 of 174
2	Performance Technologies S.A.	Validated Practice	EMEA	5.00	6	9	Elite	152.1	9 of 174
3	T-Systems International GmbH	Validated Practice	EMEA	5.00	5	22	Elite	157.7	17 of 174
4	FlyForm Ltd	Validated Practice	EMEA	5.00	3	7	Elite	89.2	16 of 174
5	Devhd Germany GmbH	Validated Practice	EMEA	4.93	7	6	Premier	108.2	25 of 174
6	Crossfuze, LLC	Validated Practice	EMEA	4.89	22	13	Elite	150.6	5 of 174
7	agineo GmbH	Validated Practice	EMEA	4.86	11	18	Elite	206.7	2 of 174
8	UP3 Services Limited	Validated Practice	EMEA	4.85	20	16	Premier	129.4	22 of 174
9	WSP-Consulting GmbH	Validated Practice	EMEA	4.82	11	10	Premier	61.5	23 of 174
10	SOPRA STERIA GROUP	Validated Practice	EMEA	4.80	15	6	Elite	184.7	14 of 174
11	Sofigate Oy	Validated Practice	EMEA	4.80	10	25	Elite	236.5	12 of 174
12	Konversational	Validated Practice	EMEA	4.79	36	15	Elite	174.8	8 of 174
13	Fujitsu	Validated Practice	EMEA	4.79	17	75	Elite	276.1	15 of 174
14	BitHawk AG	Validated Practice	EMEA	4.76	17	9	Elite	91.5	3 of 174
15	DT Advisory	Validated Practice	EMEA	4.75	12	7	Premier	104.3	20 of 174
16	HCL Technologies Ltd.	Validated Practice	EMEA	4.73	8	87	Elite	187.9	33 of 174
17	Everforth GlideFast	Validated Practice	EMEA	4.70	20	27	Elite	175.9	24 of 174
18	Computacenter	Validated Practice	EMEA	4.67	12	23	Elite	194.1	4 of 174
19	Sii Sp.zo.o.	Validated Practice	EMEA	4.60	5	9	Select	75.2	45 of 174
20	Cognizant Technology Solutions U.S. Corporation	Validated Practice	EMEA	4.58	41	37	Global Elite	348.2	1 of 174
21	iTSM Group	Validated Practice	EMEA	4.52	22	10	Elite	161.8	7 of 174
22	Plat4mation	Validated Practice	EMEA	4.42	15	10	Elite	292.8	10 of 174
23	NewRocket LLC	Validated Practice	EMEA	4.38	15	30	Elite	171.1	19 of 174
24	DXC Technology Services LLC	Validated Practice	EMEA	4.32	11	12	Elite	228.7	6 of 174
25	Quintica Group FZ LLC	Validated Practice	EMEA	4.30	5	25	Elite	127.4	11 of 174
26	Kaptius	Validated Practice	EMEA	4.19	8	27	Premier	117.5	21 of 174
27	SOLVVision AG	Validated Practice	EMEA	4.13	8	10	Elite	142.7	13 of 174
Product Line Achievement only · 25 partners
28	Swisscom (Schweiz) AG	PLA	EMEA	5.00	9	9	Elite	184.4	37 of 174
29	Capgemini America, Inc.	PLA	EMEA	5.00	9	8	Elite	205.0	31 of 174
30	CGI Group Inc.	PLA	EMEA	5.00	3	1	Elite	135.7	50 of 174
31	CoreX	PLA	EMEA	4.92	13	7	Elite	147.0	41 of 174
32	FROX AG	PLA	EMEA	4.91	11	6	Premier	137.3	42 of 174
33	Protiviti	PLA	EMEA	4.86	7	8	Elite	102.8	36 of 174
34	Hexaware Technologies Inc	PLA	EMEA	4.83	12	23	Elite	182.1	34 of 174
35	NTT DATA Corporation	PLA	EMEA	4.76	60	42	Elite	257.2	35 of 174
36	Netlution GmbH	PLA	EMEA	4.75	6	7	Premier	70.9	47 of 174
37	Methods Professional Services Ltd	PLA	EMEA	4.75	2	2	Premier	91.4	51 of 174
38	Ernst & Young LLP	PLA	EMEA	4.71	12	9	Global Elite	318.6	30 of 174
39	SPOC S.A.	PLA	EMEA	4.70	5	16	Premier	94.2	43 of 174
40	Stefanini	PLA	EMEA	4.69	8	3	Premier	90.6	48 of 174
41	adesso SE	PLA	EMEA	4.67	3	5	Elite	67.1	40 of 174
42	Wipro Limited	PLA	EMEA	4.63	31	5	Elite	244.7	39 of 174
43	DEVOTEAM	PLA	EMEA	4.62	13	10	Elite	209.2	32 of 174
44	Accion Labs US, Inc.	PLA	EMEA	4.60	5	10	Elite	99.0	44 of 174
45	ITCE \| A VISEO GROUP COMPANY	PLA	EMEA	4.60	5	4	Premier	64.2	52 of 174
46	Infosys Limited	PLA	EMEA	4.59	23	96	Global Elite	322.0	28 of 174
47	Tata Consultancy Services Limited	PLA	EMEA	4.56	16	25	Elite	285.7	38 of 174
48	KPMG, LLP	PLA	EMEA	4.56	9	7	Global Elite	306.4	29 of 174
49	Virtusa	PLA	EMEA	4.50	6	0	Premier	117.7	49 of 174
50	Inetum	PLA	EMEA	4.50	5	10	Elite	155.2	46 of 174
51	Deloitte Consulting LLP	PLA	EMEA	4.41	11	19	Global Elite	292.2	27 of 174
52	Accenture	PLA	EMEA	n/p	58	49	Global Elite	344.0	26 of 174

How positions are decided

Partner Index ranks ServiceNow Consulting & Implementation partners for ITSM Standard in EMEA on ServiceNow's own published figures only, with no score of its own and no paid placement:

Only Consulting & Implementation partners with a Product Line Achievement in ITSM Standard for EMEA are listed.
Partners with a Validated Practice rank above partners with a Product Line Achievement only.
Within each group, by ServiceNow's CSAT for this product line, then by deployments, then by skilled individuals, then by name.

Tier, Partner Score and ServiceNow Finder rank are shown for context and do not affect the order. A missing CSAT (shown n/p) sorts last within its group. Positions are recorded weekly; the number after a position shows movement since the previous week.

Questions

Which ServiceNow partner is best for ITSM Standard in EMEA?: By ServiceNow's published figures, compiled by Partner Index, DGS S.p.A ranks first for ITSM Standard in EMEA as of 2026-10-20.
How many ServiceNow partners have a Validated Practice in ITSM Standard?: 27 partners, out of 52 with a Product Line Achievement.
What is the difference between a Product Line Achievement and a Validated Practice?: A Product Line Achievement is ServiceNow's regional capability assessment; a Validated Practice is earned when a region reaches SUCCESS status after a detailed review. Read the guide.